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For Companies At a Glance
- Tasks: Engage with customers and provide a memorable shopping experience during the festive season.
- Company: Join Rituals, a brand known for luxurious yet affordable home body cosmetics.
- Benefits: Flexible hours, training opportunities, and a chance to grow in luxury retail.
- Why this job: Be part of a vibrant team and help customers find their perfect products.
- Qualifications: Experience in retail or hospitality, with a passion for customer service.
- Other info: Fun, energetic environment where your personality shines!
Overview
We are looking for Rituals Advisors for the Festive Season!
At Rituals, we created an extensive collection of luxurious yet affordable home body cosmetics. As our products, every Rituals customer is unique. With your skills and knowledge, you can guide each one to the right products to meet their needs.
You are all about customer experience.
As a Festive Rituals Advisor, you are part of our store team. You engage directly with our customers, listen, and advise them on which of our products are the perfect match for them. You turn every customer interaction into a memorable customer experience.
The above characteristics are what make you the ideal Festive Rituals Advisor.
You can give new meaning to the words aim big, act small by:
Responsibilities
- Working closely with your Store Manager and Assistant Store Manager to reach your goals and the Store targets.
- Interacting with customers and providing ‘Best in Class’ customer experience.
- Following Store safety procedures.
- Keeping the Store clean and tidy, so that our products are always presented according to Rituals standards.
In addition, you will become an expert in our Rituals products and treatments. You will enjoy plenty of opportunities to expand your knowledge and luxury retail skills through our various training programs, with many exciting opportunities to grow in your career.
Qualifications
This is you.
High on energy, low on ego and with a little bit of humour. You are also ‘one of a kind’ because of your ability to connect with customers and make them feel at home in our shops. In addition, as a Rituals Advisor you are professional and excited about our brand. You know how to share that excitement by showing our customers how our products can make them feel good. And on top of that, you have:
- Relevant experience in a similar position within retail or hospitality.
- A customer-service mentality and team-player’s work ethic.
- Decision making and problem-solving skills.
- Eye for detail, organised and structured.
Additional Information
All your information will be kept confidential according to EEO guidelines.
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Christmas Sales Advisor - Canary Wharf (16 hours) employer: Rituals
Contact Detail:
Rituals Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Christmas Sales Advisor - Canary Wharf (16 hours)
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with Rituals' products and values. This way, when you chat with customers, you can genuinely connect and recommend the perfect items that suit their needs.
✨Tip Number 2
Practice your customer interaction skills. Role-play with friends or family to get comfortable engaging with different types of customers. The more you practice, the more natural it will feel when you're in the store!
✨Tip Number 3
Show your enthusiasm! When you’re excited about the products, it’ll shine through in your conversations. Customers love to see genuine passion, so let your personality sparkle during those interactions.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us online.
We think you need these skills to ace Christmas Sales Advisor - Canary Wharf (16 hours)
Some tips for your application 🫡
Show Your Personality: When writing your application, let your unique personality shine through! We want to see the real you, so don’t be afraid to inject a bit of humour and warmth into your words. Remember, we’re all about creating memorable customer experiences, and that starts with you!
Tailor Your Application: Make sure to tailor your application specifically for the Festive Rituals Advisor role. Highlight any relevant experience in retail or hospitality, and showcase how your skills align with our values. This shows us that you’re genuinely interested in the position and understand what we’re looking for.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to highlight your key achievements and skills. This helps us quickly see why you’d be a great fit for our team!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application directly. Plus, it shows that you’re proactive and know where to find us. We can’t wait to hear from you!
How to prepare for a job interview at Rituals
✨Know Your Products
Before the interview, take some time to familiarise yourself with Rituals' product range. Understand the benefits and unique features of their home body cosmetics. This knowledge will not only impress your interviewers but also show that you're genuinely interested in the brand.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided exceptional customer service. Think about how you engaged with customers, resolved issues, or created memorable experiences. This will demonstrate your ability to connect with customers, which is crucial for a Festive Rituals Advisor.
✨Emphasise Teamwork
Since you'll be working closely with the Store Manager and Assistant Store Manager, highlight your teamwork skills during the interview. Share instances where you collaborated effectively with colleagues to achieve goals or improve customer experiences. This will show that you're a team player who can contribute to the store's success.
✨Bring Your Energy and Humour
Rituals values high energy and a sense of humour, so let your personality shine through in the interview. Be enthusiastic about the role and the brand, and don't hesitate to inject a bit of light-heartedness into your conversation. This will help you connect with the interviewers and leave a lasting impression.
