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For Companies At a Glance
- Tasks: Engage with customers and provide tailored product advice for a memorable shopping experience.
- Company: Join Rituals, a brand known for luxurious yet affordable home body cosmetics.
- Benefits: Gain retail skills, enjoy training opportunities, and be part of a supportive team.
- Why this job: Make every customer feel special during the festive season while growing your career.
- Qualifications: Experience in retail or hospitality, strong customer service skills, and a positive attitude.
- Other info: Dynamic work environment with opportunities for personal and professional growth.
Overview
We are looking for Rituals Advisors for the Festive Season!
At Rituals, we created an extensive collection of luxurious yet affordable home body cosmetics. As our products, every Rituals customer is unique. With your skills and knowledge, you can guide each one to the right products to meet their needs.
You are all aboutcustomer experience.
As a Festive Rituals Advisor, you are part of our store team. You engage directly with our customers, listen, and advise them on which of our products are the perfect match for them. You turn every customer interaction into a memorable customer experience.
The above characteristics are what make you the ideal Festive Rituals Advisor.
You can give new meaning to the words \’aim big, act small\’ by:
- Working closely with your Store Manager and Assistant Store Manager to reach your goals and the Store targets.
- Interacting with customers and providing ‘Best in Class’ customer experience.
- Following Store safety procedures.
- Keeping the Store clean and tidy, so that our products are always presented according to Rituals standards.
In addition, you will become an expert in our Rituals products and treatments. You will enjoy plenty of opportunities to expand your knowledge and luxury retail skills through our various training programs, with many exciting opportunities to grow in your career.
Qualifications
This is you.
High on energy, low on ego and with a little bit of humour. You are also ‘one of a kind’ because of your ability to connect with customers and make them feel at home in our shops. In addition, as a Rituals Advisor you are professional and excited about our brand. You know how to share that excitement by showing our customers how our products can make them feel good. And on top of that, you have:
- Relevant experience in a similar position within retail or hospitality.
- A customer-service mentality and team-player’s work ethic.
- Decision making and problem-solving skills.
- Eye for detail, organised and structured.
Additional Information
All your information will be kept confidential according to EEO guidelines.
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Christmas Sales Advisor - Caledonia Park, Gretna, Scotland (8 hours) employer: Rituals
Contact Detail:
Rituals Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Christmas Sales Advisor - Caledonia Park, Gretna, Scotland (8 hours)
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with Rituals' products and values. This way, when you chat with customers, you can genuinely connect and recommend the perfect items that suit their needs.
✨Tip Number 2
Practice your customer interaction skills. Role-play with friends or family to boost your confidence. The more comfortable you are engaging with people, the better you'll be at creating those memorable experiences for customers.
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn or social media. They can provide insider tips on what it’s really like to work at Rituals and how to stand out during the hiring process.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest job openings and updates directly from us, making it easier to land that dream role as a Festive Rituals Advisor.
We think you need these skills to ace Christmas Sales Advisor - Caledonia Park, Gretna, Scotland (8 hours)
Some tips for your application 🫡
Show Your Personality: When writing your application, let your unique personality shine through! We want to see the real you, so don’t be afraid to inject a bit of humour and warmth into your words. Remember, we’re all about creating memorable customer experiences, and that starts with you being genuine.
Tailor Your Application: Make sure to tailor your application specifically for the Festive Rituals Advisor role. Highlight any relevant experience in retail or hospitality, and showcase how your skills align with our focus on customer service. We love seeing candidates who understand what we’re all about!
Keep It Neat and Tidy: Just like we keep our stores clean and organised, your application should be neat and well-structured. Use clear headings, bullet points, and concise language to make it easy for us to read. A tidy application reflects your attention to detail, which is super important in this role!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re proactive and keen to join our team at Rituals!
How to prepare for a job interview at Rituals
✨Know the Brand Inside Out
Before your interview, make sure you dive deep into Rituals' products and values. Familiarise yourself with their luxurious yet affordable offerings and how they enhance customer experiences. This knowledge will help you connect with the interviewers and show your genuine interest in the brand.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've provided exceptional customer service. Think about times when you turned a challenging situation into a positive experience. This will demonstrate your ability to engage with customers and create memorable interactions, which is key for a Festive Rituals Advisor.
✨Emphasise Teamwork and Collaboration
Since you'll be working closely with the Store Manager and Assistant Store Manager, highlight your teamwork skills. Share instances where you've successfully collaborated with colleagues to achieve goals or improve store performance. This shows that you're not just a lone wolf but a team player who can contribute to the store's success.
✨Bring Your Personality to the Table
Rituals values individuals who are high on energy and low on ego. Don’t be afraid to let your personality shine during the interview. Use humour where appropriate and be authentic. This will help you connect with the interviewers and demonstrate that you embody the spirit of the brand.
