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For Companies At a Glance
- Tasks: Motivate your team and ensure customers have a fantastic shopping experience.
- Company: Join Rituals, a brand that values trust and teamwork.
- Benefits: Competitive pay, flexible hours, and opportunities for personal growth.
- Why this job: Be a key player in a vibrant store environment and make a real impact.
- Qualifications: Retail or hospitality experience with strong people management skills.
- Other info: Fast-paced outlet setting with plenty of room for career advancement.
The predicted salary is between 24000 - 36000 £ per year.
As Assistant Store Manager, your focus is on motivating your team and giving each customer a meaningful shopping experience. You’re also second-in-command, ready to fill in for your Store Manager and take charge when necessary. Above all, you’re dedicated to driving your store’s performance by ensuring excellent customer service, effective teamwork and efficient operations every day.
You’ll act as a role model for your team and a true ambassador for Rituals. You’ll support your Store Manager in creating a culture of trust, based on positive and constructive feedback. You’ll help to recruit, hire and retain a diverse and talented store team, coach your team members to help them feel more engaged while achieving their full potential, and serve as your Store Manager’s right hand by helping them with day-to-day business activities!
This role is based in an outlet environment, where we’re looking for someone who can deliver operational excellence, particularly in stock and inventory management, while upholding high store standards in a fast-paced, high-footfall setting. A strong focus on delivering exceptional customer service is essential.
Qualifications
- High on energy, low on ego and with a little bit of humour!
- You are ‘one of a kind’ because of your ability to encourage others and reach your store’s goals in terms of customer satisfaction and sales.
- Inspiring and performance orientated.
- Prior relevant experience at Assistant Store Manager level or equivalent within retail or hospitality.
- People management skills (e.g., communication, motivation, coaching, connection, and inspiration).
- Experience in sharing knowledge to drive behavioural change and develop others.
- Decision making and problem-solving skills.
Assistant Store Manager - Chester (32 hours) employer: Rituals
Contact Detail:
Rituals Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Store Manager - Chester (32 hours)
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media and website to see how they engage with customers and employees. This will help you tailor your answers and show that you're a great fit for the team.
✨Tip Number 2
Practice your people management skills! Think of examples where you've motivated a team or resolved conflicts. Being able to share these experiences will demonstrate your leadership abilities and show that you can inspire others.
✨Tip Number 3
Prepare some questions to ask during your interview. This shows you're genuinely interested in the role and the company. Ask about their approach to customer service or how they support team development – it’ll make you stand out!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and take the initiative to connect with us directly.
We think you need these skills to ace Assistant Store Manager - Chester (32 hours)
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see how much you care about delivering exceptional customer service and motivating a team. Share specific examples of how you've done this in the past.
Tailor Your CV: Make sure your CV is tailored to the Assistant Store Manager position. Highlight your relevant experience in retail or hospitality, especially any leadership roles. We love seeing how your skills align with our values and the responsibilities outlined in the job description.
Be Authentic: We appreciate authenticity! Don’t be afraid to let your personality come through in your application. Use a friendly tone and maybe even a bit of humour to show us who you are. Remember, we’re looking for someone who can inspire and connect with others.
Apply Through Our Website: To make sure your application gets to us directly, apply through our website. It’s the best way to ensure we see your application and can consider you for the role. Plus, it shows you’re proactive and keen to join our team!
How to prepare for a job interview at Rituals
✨Know Your Store Inside Out
Before the interview, make sure you’re familiar with the store’s layout, product offerings, and any recent promotions. This shows your genuine interest in the role and helps you discuss how you can enhance customer experiences.
✨Showcase Your Leadership Skills
Prepare examples of how you've motivated teams in the past. Think about specific situations where you’ve coached team members or resolved conflicts. This will demonstrate your ability to inspire and lead effectively.
✨Emphasise Customer Service Excellence
Be ready to discuss your approach to delivering exceptional customer service. Share stories that highlight your commitment to creating meaningful shopping experiences and how you’ve handled challenging customer interactions.
✨Bring a Positive Attitude
Remember, they’re looking for someone who is high on energy and low on ego! Approach the interview with enthusiasm and a bit of humour. This will help you connect with the interviewers and show that you’d be a great fit for the team culture.
