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For Companies At a Glance
- Tasks: Guide customers to the perfect products and create memorable experiences.
- Company: Join a vibrant team at Rituals, focused on luxury retail.
- Benefits: Competitive salary, bonuses, product discounts, and continuous training opportunities.
- Why this job: Be part of a supportive team and make a real impact on customer satisfaction.
- Qualifications: Experience in retail or hospitality with a passion for customer service.
- Other info: Diversity and inclusion are at the heart of our culture.
The predicted salary is between 950 - 1167 £ per month.
Every Rituals customer is unique. With your skills and knowledge, you can guide each one to the right products to meet their needs.
Role Requirements: Must be Fully Flexible
You are all about customer experience. As a Rituals Advisor, you are part of our store team. You engage directly with our customers, listen to their needs and advise them on which of our products are the perfect match for them. You turn every customer interaction into a memorable customer experience. Being a Rituals Advisor means being a luxury sales advisor with many exciting opportunities to grow in your career.
All of these characteristics are what make you the ideal Rituals Advisor. You give new meaning to the words 'aim big, act small' by:
- Working closely with your Store Manager and Assistant Store Manager to reach your goals and the goals for your store.
- Interacting with customers every day and ensuring to provide ‘Best in Class’ customer experience.
- Following store safety procedures.
- Keeping the store clean and tidy at all times according to company standards, so that our products are always presented according to Rituals visual merchandising guidelines.
In addition, you will become an expert in our rituals, products and treatments, and enjoy plenty of opportunities to expand your knowledge and luxury retail skills through our extensive training program.
Join our team
At your shop, you work together with passionate and enthusiastic colleagues. Just like you, they take a quality-orientated approach to customer service. You’ll notice that, especially in their dedication to creating a unique customer experience and offering the right solution in any situation. And how do you best describe our working atmosphere? Best in class, authentic and full of lots of energy.
This is you. High on energy, low on ego and with a little bit of humour. You are also 'one of a kind' because of your ability to connect with customers and make them feel at home in our shops. In addition, as a Rituals Advisor you are professional and excited about our brand. You know how to share that excitement by showing our customers how our products can make them feel even better. And on top of that, you have:
- Relevant experience in a similar position within retail or hospitality.
- A customer-service mentality and team-player’s work ethic.
- Decision making and problem-solving skills.
- Eye for detail, organised and structured.
A guide to your benefits
If you feel good, our customers feel good. That’s why, as a Rituals Advisor, you get:
- a competitive salary and performance related bonus.
- quarterly product allowance plus 30% discount on our products.
- opportunities to continuously develop yourself by attending training sessions and courses.
DIVERSITY AND INCLUSION
At Rituals, diversity and inclusion are part of our DNA. Together, we continue to build an inclusive culture that encourages, supports, and celebrates the diverse voices of our employees. It fuels our innovation and connects us closer to our customers and the communities we serve.
Sales Advisor in Belfast employer: Rituals
Contact Detail:
Rituals Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Advisor in Belfast
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with Rituals' products and values. This way, when you chat with customers, you can genuinely connect and recommend the perfect items that suit their needs.
✨Tip Number 2
Practice your customer interaction skills. Role-play with friends or family to boost your confidence. The more comfortable you are engaging with people, the better you'll be at creating those memorable experiences for customers.
✨Tip Number 3
Network like a pro! Attend local events or join online groups related to retail and customer service. You never know who might have insider tips or connections that could help you land that Rituals Advisor role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in being part of the Rituals team. Don’t forget to follow up after applying to express your enthusiasm!
We think you need these skills to ace Sales Advisor in Belfast
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for customer service shine through. We want to see how excited you are about helping customers find the perfect products and creating memorable experiences!
Tailor Your Application: Make sure to customise your application to highlight your relevant experience in retail or hospitality. We love seeing how your skills align with our values and the role of a Rituals Advisor.
Be Authentic: Don’t be afraid to show your personality! We’re looking for someone who is high on energy and low on ego. Let us know what makes you unique and how you connect with customers in your own special way.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Rituals
✨Know Your Products Inside Out
Before the interview, make sure you familiarise yourself with Rituals' products and their unique benefits. This will not only show your enthusiasm for the brand but also help you answer questions about how you would recommend products to customers.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've provided exceptional customer service. Think of specific situations where you turned a negative experience into a positive one, as this aligns perfectly with the role's focus on creating memorable customer interactions.
✨Demonstrate Team Spirit
Since the role involves working closely with a team, be ready to discuss how you collaborate with others. Share stories that highlight your ability to support colleagues and contribute to a positive work environment, which is key in a close-knit team like Rituals.
✨Embrace the Brand's Values
Familiarise yourself with Rituals' mission and values, especially around diversity and inclusion. Be prepared to discuss how you can contribute to these values in your role, showing that you’re not just a fit for the job, but also for the company culture.
