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For Companies At a Glance
- Tasks: Lead and motivate your team while ensuring an amazing shopping experience for customers.
- Company: Join Rituals, a brand dedicated to creating meaningful moments through exceptional products.
- Benefits: Enjoy a dynamic work environment with opportunities for personal growth and development.
- Why this job: Be a key player in a supportive culture that values teamwork and customer satisfaction.
- Qualifications: Previous retail or hospitality experience and strong people management skills are essential.
- Other info: Bring your energy and humour to inspire your team and drive store success!
The predicted salary is between 28800 - 43200 £ per year.
Company Description
Job Description
As Assistant Store Manager, your focus is on motivating your team and giving each customer a meaningful shopping experience. You\’re also second-in-command, ready to fill in for your Store Manager and take charge when necessary. Above all, you\’re dedicated to driving your store\’s performance by ensuring excellent customer service, effective teamwork and efficient operations every day.
You\’ll act as a role model for your team and a true ambassador for Rituals. You\’ll support your Store Manager in creating a culture of trust, based on positive and constructive feedback, you\’ll help to recruit, hire and retain a diverse and talented store team, you\’ll coach your team members to help them feel more engaged while achieving their full potential and finally, you\’ll serve as your Store Manager\’s right hand by helping them with day-to-day business activities!
Qualifications
High on energy, low on ego and with a little bit of humour!
You are \’one of a kind\’ because your ability to encourage others and reach your store\’s goals in terms of customer satisfaction and sales. In addition, as Assistant Store Manager you are inspiring, and performance orientated.
On top of that, you have:
- Prior relevant experience at Assistant Store Manager level or equivalent within retail or hospitality.
- People management skills (e.g., communication, motivation, coaching, connection, and inspiration)
- Experience in sharing knowledge to drive behavioural change and develop others.
- Decision making and problem-solving skills.
Additional Information
Assistant Store Manager - Westfield Shepherd\'s Bush (40 hours) employer: Rituals
Contact Detail:
Rituals Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Store Manager - Westfield Shepherd\'s Bush (40 hours)
✨Tip Number 1
Showcase your leadership skills during the interview. Be prepared to share specific examples of how you've motivated a team or improved customer satisfaction in previous roles. This will demonstrate your capability to be a strong Assistant Store Manager.
✨Tip Number 2
Familiarise yourself with Rituals' brand values and customer service philosophy. Understanding their approach will help you align your answers with what they are looking for in a candidate, making you stand out as a perfect fit.
✨Tip Number 3
Prepare to discuss your experience in coaching and developing team members. Highlight any successful initiatives you've led that resulted in improved performance or engagement, as this is crucial for the role.
✨Tip Number 4
Demonstrate your problem-solving skills by thinking of scenarios where you've had to make quick decisions under pressure. Being able to articulate these experiences will show your readiness to step in for the Store Manager when needed.
We think you need these skills to ace Assistant Store Manager - Westfield Shepherd\'s Bush (40 hours)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in retail or hospitality, especially any previous roles as an Assistant Store Manager. Emphasise your people management skills and any achievements related to customer satisfaction and sales.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for motivating teams and providing excellent customer service. Use specific examples from your past experiences to demonstrate how you embody the qualities Rituals is looking for, such as being inspiring and performance-oriented.
Showcase Your Leadership Skills: In your application, highlight instances where you've successfully coached team members or contributed to a positive team culture. This will show your potential employer that you can be a role model and support the Store Manager effectively.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a customer-facing role.
How to prepare for a job interview at Rituals
✨Show Your Leadership Skills
As an Assistant Store Manager, you'll need to demonstrate your ability to motivate and inspire a team. Prepare examples from your past experiences where you've successfully led a team or improved team performance. Highlight your people management skills and how you’ve coached others to achieve their potential.
✨Emphasise Customer Experience
Since the role focuses on providing a meaningful shopping experience, be ready to discuss how you prioritise customer service. Share specific instances where you went above and beyond for customers or implemented strategies that enhanced customer satisfaction in your previous roles.
✨Prepare for Problem-Solving Scenarios
Expect questions that assess your decision-making and problem-solving abilities. Think of challenges you've faced in previous positions and how you resolved them. This will showcase your capability to handle day-to-day business activities effectively.
✨Be Yourself and Bring Some Humour
The job description mentions being 'high on energy, low on ego, and with a little bit of humour'. Don’t be afraid to let your personality shine through during the interview. A positive attitude and a sense of humour can make a lasting impression on your interviewers.
