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- Tasks: Lead and motivate your team while ensuring an amazing shopping experience for customers.
- Company: Join Rituals, a brand dedicated to creating meaningful moments through exceptional products.
- Benefits: Enjoy a vibrant work culture with opportunities for personal growth and development.
- Why this job: Be a key player in a supportive environment that values teamwork and customer satisfaction.
- Qualifications: Bring your energy, people skills, and retail experience to inspire and coach your team.
- Other info: This role is perfect for those looking to step up in their retail career!
The predicted salary is between 24000 - 36000 £ per year.
As Assistant Store Manager, your focus is on motivating your team and giving each customer a meaningful shopping experience. You’re also second-in-command, ready to fill in for your Store Manager and take charge when necessary. Above all, you’re dedicated to driving your store’s performance by ensuring excellent customer service, effective teamwork, and efficient operations every day.
You’ll act as a role model for your team and a true ambassador for Rituals. You’ll support your Store Manager in creating a culture of trust, based on positive and constructive feedback. You’ll help to recruit, hire, and retain a diverse and talented store team. You’ll coach your team members to help them feel more engaged while achieving their full potential, and finally, you’ll serve as your Store Manager’s right hand by helping them with day-to-day business activities!
QualificationsHigh on energy, low on ego, and with a little bit of humour! You are ‘one of a kind’ because of your ability to encourage others and reach your store’s goals in terms of customer satisfaction and sales. In addition, as Assistant Store Manager you are inspiring and performance-oriented. On top of that, you have:
- Prior relevant experience at Assistant Store Manager level or equivalent within retail or hospitality.
- People management skills (e.g., communication, motivation, coaching, connection, and inspiration).
- Experience in sharing knowledge to drive behavioural change and develop others.
- Decision making and problem-solving skills.
Assistant Store Manager - Telford (40 hours) employer: Rituals
Contact Detail:
Rituals Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Store Manager - Telford (40 hours)
✨Tip Number 1
Familiarise yourself with the Rituals brand and its values. Understanding their mission and how they engage with customers will help you align your approach during interviews and demonstrate your passion for the role.
✨Tip Number 2
Prepare examples from your previous experience that showcase your leadership skills and ability to motivate a team. Be ready to discuss specific situations where you successfully improved customer satisfaction or sales performance.
✨Tip Number 3
Network with current or former employees of Rituals if possible. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying.
✨Tip Number 4
Demonstrate your problem-solving skills by preparing for situational questions. Think about challenges you've faced in previous roles and how you overcame them, as this will show your capability to handle the responsibilities of an Assistant Store Manager.
We think you need these skills to ace Assistant Store Manager - Telford (40 hours)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in retail or hospitality, especially any previous roles as an Assistant Store Manager. Emphasise your people management skills and any achievements that demonstrate your ability to motivate a team.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and team leadership. Use specific examples from your past experiences to illustrate how you have successfully motivated teams and improved store performance.
Highlight Relevant Skills: In your application, clearly outline your decision-making and problem-solving skills. Provide examples of how you've used these skills in previous roles to enhance customer satisfaction and drive sales.
Show Your Personality: Since the role requires someone with energy and a sense of humour, let your personality shine through in your application. Use a friendly tone and share anecdotes that reflect your unique approach to team motivation and customer engagement.
How to prepare for a job interview at Rituals
✨Show Your Leadership Skills
As an Assistant Store Manager, you'll need to demonstrate your ability to motivate and inspire a team. Prepare examples from your past experiences where you've successfully led a team or improved team performance. Highlight your coaching techniques and how you’ve helped others achieve their potential.
✨Emphasise Customer Service Excellence
Since the role focuses on providing a meaningful shopping experience, be ready to discuss your approach to customer service. Share specific instances where you went above and beyond for customers, and how you encourage your team to do the same.
✨Prepare for Situational Questions
Expect questions that assess your decision-making and problem-solving skills. Think of scenarios where you had to make tough decisions or resolve conflicts within your team. Use the STAR method (Situation, Task, Action, Result) to structure your responses effectively.
✨Demonstrate Cultural Fit
Rituals values a culture of trust and positive feedback. Research the company’s values and be prepared to discuss how your personal values align with theirs. Show enthusiasm for creating a supportive work environment and how you can contribute to that culture.
