At a Glance
- Tasks: Lead and motivate your team while ensuring an amazing shopping experience for customers.
- Company: Join Rituals, a brand dedicated to creating meaningful moments through exceptional products.
- Benefits: Enjoy a dynamic work environment with opportunities for personal growth and development.
- Why this job: Be a key player in a supportive culture that values teamwork and customer satisfaction.
- Qualifications: Previous retail or hospitality experience and strong people management skills are essential.
- Other info: Bring your energy and humour to inspire your team and drive store success!
The predicted salary is between 28800 - 43200 £ per year.
Company Description
Job Description
As Assistant Store Manager, your focus is on motivating your team and giving each customer a meaningful shopping experience. You\’re also second-in-command, ready to fill in for your Store Manager and take charge when necessary. Above all, you\’re dedicated to driving your store\’s performance by ensuring excellent customer service, effective teamwork and efficient operations every day.
You\’ll act as a role model for your team and a true ambassador for Rituals. You\’ll support your Store Manager in creating a culture of trust, based on positive and constructive feedback, you\’ll help to recruit, hire and retain a diverse and talented store team, you\’ll coach your team members to help them feel more engaged while achieving their full potential and finally, you\’ll serve as your Store Manager\’s right hand by helping them with day-to-day business activities!
Qualifications
High on energy, low on ego and with a little bit of humour!
You are \’one of a kind\’ because your ability to encourage others and reach your store\’s goals in terms of customer satisfaction and sales. In addition, as Assistant Store Manager you are inspiring, and performance orientated.
On top of that, you have:
- Prior relevant experience at Assistant Store Manager level or equivalent within retail or hospitality.
- People management skills (e.g., communication, motivation, coaching, connection, and inspiration)
- Experience in sharing knowledge to drive behavioural change and develop others.
- Decision making and problem-solving skills.
Additional Information
Assistant Store Manager - Portsmouth - Gunwharf Quays (40 hours) employer: Rituals
Contact Detail:
Rituals Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Store Manager - Portsmouth - Gunwharf Quays (40 hours)
✨Tip Number 1
Familiarise yourself with the company culture at Rituals. Understanding their values and mission will help you align your approach during interviews, showcasing how you can contribute to their goals.
✨Tip Number 2
Prepare specific examples from your past experience that demonstrate your leadership skills and ability to motivate a team. Be ready to discuss how you've successfully managed challenges in a retail environment.
✨Tip Number 3
Research common customer service scenarios and think about how you would handle them as an Assistant Store Manager. This will show your problem-solving skills and readiness to ensure excellent customer experiences.
✨Tip Number 4
Network with current or former employees of Rituals if possible. They can provide insights into the role and the company, which can be invaluable during your application process.
We think you need these skills to ace Assistant Store Manager - Portsmouth - Gunwharf Quays (40 hours)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in retail or hospitality, especially any previous roles as an Assistant Store Manager. Emphasise your people management skills and any achievements related to customer satisfaction and sales.
Craft a Compelling Cover Letter: In your cover letter, express your passion for motivating teams and providing excellent customer service. Share specific examples of how you've successfully coached team members or improved store performance in the past.
Showcase Your Leadership Skills: During the application process, highlight your ability to inspire and connect with others. Mention any experiences where you’ve led a team or made decisions that positively impacted your store's operations.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for a leadership role.
How to prepare for a job interview at Rituals
✨Show Your Leadership Skills
As an Assistant Store Manager, you'll need to motivate and inspire your team. Be prepared to share examples of how you've successfully led a team in the past, highlighting your ability to coach and develop others.
✨Demonstrate Customer Focus
Since customer satisfaction is key, think of specific instances where you went above and beyond for a customer. This will show your commitment to providing a meaningful shopping experience and your understanding of the importance of excellent service.
✨Emphasise Teamwork
Discuss your experience in fostering a collaborative environment. Share how you've worked with others to achieve store goals, as this role requires effective teamwork and communication skills.
✨Prepare for Problem-Solving Scenarios
Be ready to tackle hypothetical situations that may arise in the store. Think about how you would handle conflicts or operational challenges, showcasing your decision-making and problem-solving abilities.