At a Glance
- Tasks: Motivate your team and enhance customer experiences in a vibrant retail environment.
- Company: Join Rituals, a brand that values trust and teamwork.
- Benefits: Competitive salary, dynamic work culture, and opportunities for personal growth.
- Why this job: Be a key player in driving store success and making a difference every day.
- Qualifications: Retail or hospitality experience with strong people management skills.
- Other info: This is a 14-month fixed-term contract ending January 2027.
The predicted salary is between 30000 - 42000 £ per year.
As Assistant Store Manager, your focus is on motivating your team and giving each customer a meaningful shopping experience. You’re also second-in-command, ready to fill in for your Store Manager and take charge when necessary. Above all, you’re dedicated to driving your store’s performance by ensuring excellent customer service, effective teamwork and efficient operations every day.
You’ll act as a role model for your team and a true ambassador for Rituals. You’ll support your Store Manager in creating a culture of trust, based on positive and constructive feedback, you’ll help to recruit, hire and retain a diverse and talented store team, you’ll coach your team members to help them feel more engaged while achieving their full potential and finally, you’ll serve as your Store Manager’s right hand by helping them with day-to-day business activities!
The role will finish at the end of January 2027.
Qualifications
High on energy, low on ego and with a little bit of humour!
You are ‘one of a kind’ because your ability to encourage others and reach your store’s goals in terms of customer satisfaction and sales. In addition, as Assistant Store Manager you are inspiring, and performance orientated.
On top of that, you have:
- Prior relevant experience at Assistant Store Manager level or equivalent within retail or hospitality.
- People management skills (e.g., communication, motivation, coaching, connection, and inspiration)
- Experience in sharing knowledge to drive behavioural change and develop others.
- Decision making and problem-solving skills.
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Assistant Store Manager - Nottingham (40 hours - 14 month FTC) employer: Rituals
Contact Detail:
Rituals Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Store Manager - Nottingham (40 hours - 14 month FTC)
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media and website to see how they engage with customers and employees. This will help you tailor your answers and show that you're a great fit for the team!
✨Tip Number 2
Practice your people management skills! Think of examples where you've motivated a team or resolved conflicts. Being able to share these experiences will demonstrate your leadership potential and make you stand out.
✨Tip Number 3
Prepare some thoughtful questions to ask during your interview. This shows you're genuinely interested in the role and the company. Plus, it gives you a chance to assess if this is the right place for you too!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Assistant Store Manager - Nottingham (40 hours - 14 month FTC)
Some tips for your application 🫡
Show Your Personality: When writing your application, let your unique personality shine through! We want to see the real you, so don’t be afraid to sprinkle in a bit of humour and energy that matches our vibe.
Tailor Your Experience: Make sure to highlight your relevant experience as an Assistant Store Manager or in similar roles. We’re looking for those people management skills, so share specific examples of how you've motivated and coached your team!
Be Customer-Focused: Since this role is all about creating meaningful shopping experiences, emphasise your commitment to excellent customer service. Share stories that showcase how you’ve gone above and beyond for customers in the past.
Apply Through Our Website: We encourage you to apply directly through our website. It’s super easy and ensures your application gets to us quickly. Plus, it shows you’re keen on joining our team at Rituals!
How to prepare for a job interview at Rituals
✨Know Your Store Inside Out
Before the interview, make sure you research the store and its products thoroughly. Understand the brand values of Rituals and how they translate into customer service. This will help you demonstrate your passion for the role and show that you're ready to be a true ambassador for the brand.
✨Showcase Your People Skills
As an Assistant Store Manager, you'll need to motivate and inspire your team. Prepare examples of how you've successfully managed teams in the past, focusing on communication, coaching, and building trust. Highlight any specific instances where your leadership made a difference in team performance or customer satisfaction.
✨Be Ready to Problem-Solve
Expect questions that assess your decision-making and problem-solving skills. Think of scenarios where you've had to tackle challenges in a retail or hospitality setting. Be prepared to discuss your thought process and the outcomes of your decisions, showcasing your ability to think on your feet.
✨Bring Your Energy and Humour
The job description mentions being 'high on energy, low on ego, and with a little bit of humour.' Make sure to let your personality shine through during the interview. Share anecdotes that reflect your positive attitude and ability to connect with both customers and team members, as this will resonate well with the interviewers.