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For Companies At a Glance
- Tasks: Lead a dynamic team and ensure customers have an unforgettable shopping experience.
- Company: Join Rituals, a brand dedicated to creating meaningful moments through their products.
- Benefits: Enjoy flexible hours, a supportive work culture, and opportunities for personal growth.
- Why this job: Be part of a vibrant team that values trust, feedback, and personal development.
- Qualifications: Previous retail or hospitality experience and strong people management skills are essential.
- Other info: Must be available for early and late shifts; a clean criminal record is required.
The predicted salary is between 24000 - 36000 £ per year.
Job Description
As Assistant Store Manager, your focus is on motivating your team and giving each customer a meaningful shopping experience. You’re also second-in-command, ready to fill in for your Store Manager and take charge when necessary. Above all, you’re dedicated to driving your store’s performance by ensuring excellent customer service, effective teamwork and efficient operations every day.
You’ll act as a role model for your team and a true ambassador for Rituals. You’ll support your Store Manager in creating a culture of trust, based on positive and constructive feedback, you’ll help to recruit, hire and retain a diverse and talented store team, you’ll coach your team members to help them feel more engaged while achieving their full potential and finally, you’ll serve as your Store Manager’s right hand by helping them with day-to-day business activities!
Qualifications
High on energy, low on ego and with a little bit of humour!
You are ‘one of a kind’ because your ability to encourage others and reach your store’s goals in terms of customer satisfaction and sales. In addition, as Assistant Store Manager you are inspiring, and performance orientated.
On top of that, you have:
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Prior relevant experience as an Assistant Store Manager or equivalent within retail or hospitality.
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People management skills (e.g., communication, motivation, coaching, connection, and inspiration)
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Experience in sharing knowledge to drive behavioural change and develop others.
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Decision making and problem-solving skills.
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Essential: 5-year checkable work history.
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Essential: Clean criminal record check (CRB/DBS)
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Essential: Must be available to work early shifts starting at 3 AM on three days per week and late shifts ending at 10 PM on two days per week.
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Assistant Store Manager - Luton Airport (40 hours - 12 month FTC) employer: Rituals
Contact Detail:
Rituals Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Store Manager - Luton Airport (40 hours - 12 month FTC)
✨Tip Number 1
Familiarise yourself with the Rituals brand and its values. Understanding their mission and customer experience philosophy will help you align your answers during interviews and demonstrate your genuine interest in the role.
✨Tip Number 2
Prepare examples from your past experiences that showcase your leadership and people management skills. Think of specific situations where you motivated a team or improved customer satisfaction, as these will resonate well with the hiring managers.
✨Tip Number 3
Network with current or former employees of Rituals if possible. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach and stand out during the selection process.
✨Tip Number 4
Be ready to discuss your availability and flexibility regarding the early and late shifts mentioned in the job description. Showing that you are adaptable and willing to meet the store's operational needs will make you a more attractive candidate.
We think you need these skills to ace Assistant Store Manager - Luton Airport (40 hours - 12 month FTC)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in retail or hospitality, especially any previous roles as an Assistant Store Manager. Emphasise your people management skills and any achievements that demonstrate your ability to drive customer satisfaction and sales.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific examples of how you've motivated teams and improved performance in past positions. Show that you understand the importance of creating a positive shopping experience.
Highlight Relevant Skills: Clearly outline your decision-making and problem-solving skills in your application. Provide examples of how you've used these skills in previous roles to overcome challenges and achieve goals.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a customer-facing role.
How to prepare for a job interview at Rituals
✨Show Your Leadership Skills
As an Assistant Store Manager, you'll need to demonstrate your ability to motivate and inspire a team. Prepare examples from your past experiences where you've successfully led a team or improved team performance.
✨Emphasise Customer Service Experience
Since the role focuses on providing a meaningful shopping experience, be ready to discuss how you've handled customer service challenges in the past. Share specific instances where you went above and beyond for customers.
✨Highlight Problem-Solving Abilities
The job requires strong decision-making skills. Think of situations where you've had to make quick decisions or solve problems effectively. Be prepared to explain your thought process during these times.
✨Demonstrate Cultural Fit
Rituals values a culture of trust and positive feedback. Research their company culture and be ready to discuss how your personal values align with theirs. Show that you're not just looking for a job, but a place where you can contribute positively.
