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For Companies At a Glance
- Tasks: Lead a dynamic team and ensure customers have an unforgettable shopping experience.
- Company: Join Rituals, a brand dedicated to creating meaningful moments through their products.
- Benefits: Enjoy a vibrant work culture with opportunities for growth and development.
- Why this job: Be part of a new store opening and make a real impact on customer satisfaction.
- Qualifications: Previous retail or hospitality experience and strong people management skills are essential.
- Other info: Bring your energy and humour to inspire your team and drive success!
The predicted salary is between 30000 - 42000 £ per year.
Company Description
Job Description
This position is for our brand new store opening in Cheapside, London!
As Assistant Store Manager, your focus is on motivating your team and giving each customer a meaningful shopping experience. You\’re also second-in-command, ready to fill in for your Store Manager and take charge when necessary. Above all, you\’re dedicated to driving your store\’s performance by ensuring excellent customer service, effective teamwork and efficient operations every day.
You\’ll act as a role model for your team and a true ambassador for Rituals. You\’ll support your Store Manager in creating a culture of trust, based on positive and constructive feedback, you\’ll help to recruit, hire and retain a diverse and talented store team, you\’ll coach your team members to help them feel more engaged while achieving their full potential and finally, you\’ll serve as your Store Manager\’s right hand by helping them with day-to-day business activities!
Qualifications
High on energy, low on ego and with a little bit of humour!
You are \’one of a kind\’ because your ability to encourage others and reach your store\’s goals in terms of customer satisfaction and sales. In addition, as Assistant Store Manager you are inspiring, and performance orientated.
On top of that, you have:
- Prior relevant experience at Assistant Store Manager level or equivalent within retail or hospitality.
- People management skills (e.g., communication, motivation, coaching, connection, and inspiration)
- Experience in sharing knowledge to drive behavioural change and develop others.
- Decision making and problem-solving skills.
Additional Information
Assistant Store Manager - London Cheapside (32 - 40 hours) employer: Rituals
Contact Detail:
Rituals Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Store Manager - London Cheapside (32 - 40 hours)
✨Tip Number 1
Familiarise yourself with Rituals' brand values and products. Understanding their ethos will not only help you connect with the team but also demonstrate your genuine interest in the company during interviews.
✨Tip Number 2
Network with current or former employees of Rituals. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when discussing your experience and skills.
✨Tip Number 3
Prepare to showcase your leadership style. Think of specific examples where you've motivated a team or improved customer satisfaction, as these will be key points of discussion during your interview.
✨Tip Number 4
Stay updated on retail trends and customer service best practices. Being knowledgeable about the industry will allow you to speak confidently about how you can contribute to the store's success.
We think you need these skills to ace Assistant Store Manager - London Cheapside (32 - 40 hours)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in retail or hospitality, especially any previous roles as an Assistant Store Manager. Emphasise your people management skills and any achievements related to customer satisfaction and sales.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Share specific examples of how you've motivated teams and improved customer experiences in past positions. Show that you understand the importance of creating a positive store culture.
Highlight Leadership Qualities: When describing your experience, focus on your leadership qualities. Mention instances where you've coached team members, made decisions under pressure, or solved problems effectively. This will demonstrate your readiness to support the Store Manager.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammar errors, and ensure that your tone is professional yet approachable. A polished application reflects your attention to detail and commitment to excellence.
How to prepare for a job interview at Rituals
✨Show Your Leadership Skills
As an Assistant Store Manager, you'll need to motivate and inspire your team. Be prepared to share examples of how you've successfully led a team in the past, highlighting your communication and coaching skills.
✨Demonstrate Customer Focus
This role is all about providing a meaningful shopping experience. Think of specific instances where you've gone above and beyond for customers, and be ready to discuss how you would ensure excellent customer service in the new store.
✨Emphasise Teamwork
Effective teamwork is crucial in this position. Prepare to talk about how you've fostered a collaborative environment in previous roles, and how you plan to create a culture of trust and positive feedback among your team.
✨Be Ready to Problem-Solve
Decision-making and problem-solving are key aspects of this job. Think of challenges you've faced in retail or hospitality and how you resolved them. This will show your potential employer that you're capable of handling the day-to-day operations effectively.
