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For Companies At a Glance
- Tasks: Lead and motivate your team while ensuring an amazing shopping experience for customers.
- Company: Join Rituals, a brand dedicated to creating meaningful moments through exceptional products.
- Benefits: Enjoy a dynamic work environment with opportunities for growth and development.
- Why this job: Be part of a new store opening, shaping its culture and making a real impact.
- Qualifications: Experience in retail or hospitality, strong people management skills, and a passion for customer service.
- Other info: This role is perfect for energetic individuals who thrive in fast-paced settings.
The predicted salary is between 28800 - 43200 £ per year.
Company Description
Job Description
This position is for our brand new store opening in Edinburgh, Scotland!
Address: FORT KINNAIRD, EDINBURGH, EH15 3RD
As Assistant Store Manager, your focus is on motivating your team and giving each customer a meaningful shopping experience. You\’re also second-in-command, ready to fill in for your Store Manager and take charge when necessary. Above all, you\’re dedicated to driving your store\’s performance by ensuring excellent customer service, effective teamwork and efficient operations every day.
You\’ll act as a role model for your team and a true ambassador for Rituals. You\’ll support your Store Manager in creating a culture of trust, based on positive and constructive feedback, you\’ll help to recruit, hire and retain a diverse and talented store team, you\’ll coach your team members to help them feel more engaged while achieving their full potential and finally, you\’ll serve as your Store Manager\’s right hand by helping them with day-to-day business activities!
This role is based in an outlet environment, where we\’re looking for someone who can deliver operational excellence, particularly in stock and inventory management, while upholding high store standards in a fast-paced, high-footfall setting. A strong focus on delivering exceptional customer service is essential.
Qualifications
High on energy, low on ego and with a little bit of humour!
You are \’one of a kind\’ because your ability to encourage others and reach your store\’s goals in terms of customer satisfaction and sales. In addition, as Assistant Store Manager you are inspiring, and performance orientated.
On top of that, you have:
- Prior relevant experience at Assistant Store Manager level or equivalent within retail or hospitality.
- People management skills (e.g., communication, motivation, coaching, connection, and inspiration)
- Experience in sharing knowledge to drive behavioural change and develop others.
- Decision making and problem-solving skills.
Additional Information
Assistant Store Manager - Edinburgh Fort (40 hours) employer: Rituals
Contact Detail:
Rituals Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Store Manager - Edinburgh Fort (40 hours)
✨Tip Number 1
Familiarise yourself with the brand and its values. As an Assistant Store Manager, you'll be a key ambassador for the company, so understanding their mission and how they engage with customers will help you stand out during interviews.
✨Tip Number 2
Prepare examples of your previous leadership experiences. Think about specific situations where you've motivated a team or improved customer satisfaction, as these will demonstrate your capability to fulfil the role effectively.
✨Tip Number 3
Showcase your problem-solving skills by discussing past challenges you've faced in retail or hospitality. Be ready to explain how you approached these issues and what the outcomes were, as this will highlight your decision-making abilities.
✨Tip Number 4
Network with current employees or others in the industry. Engaging with people who work at the company can provide valuable insights into the store culture and expectations, which can help you tailor your approach when applying.
We think you need these skills to ace Assistant Store Manager - Edinburgh Fort (40 hours)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in retail or hospitality, especially any previous roles as an Assistant Store Manager. Emphasise your people management skills and any achievements related to customer satisfaction and sales.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the new store opening in Edinburgh. Mention how your skills align with the role's requirements, particularly your ability to motivate teams and deliver exceptional customer service.
Showcase Your Leadership Skills: Provide specific examples of how you've successfully managed teams in the past. Highlight instances where you've coached team members or improved store performance through effective decision-making and problem-solving.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a customer-focused role.
How to prepare for a job interview at Rituals
✨Show Your Leadership Skills
As an Assistant Store Manager, you'll need to motivate and inspire your team. Be prepared to share examples of how you've successfully led a team in the past, highlighting your communication and coaching skills.
✨Demonstrate Customer Service Excellence
Exceptional customer service is key for this role. Think of specific instances where you went above and beyond for a customer, and be ready to discuss how you would ensure a meaningful shopping experience for every visitor.
✨Discuss Operational Excellence
Since the role involves stock and inventory management, come equipped with examples of how you've maintained high standards in a fast-paced environment. This will show your understanding of operational efficiency.
✨Emphasise Team Development
The company values coaching and developing team members. Prepare to talk about your experience in mentoring others and how you can contribute to creating a culture of trust and positive feedback within the store.
