Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead and motivate your team while ensuring an amazing shopping experience for customers.
- Company: Join Rituals, a brand dedicated to creating meaningful moments through exceptional customer service.
- Benefits: Enjoy a dynamic work environment with opportunities for growth and development.
- Why this job: Be a key player in a supportive culture that values teamwork and personal development.
- Qualifications: Bring your retail or hospitality experience and people management skills to inspire your team.
- Other info: Ideal for energetic individuals who thrive in a fast-paced, customer-focused setting.
The predicted salary is between 28800 - 43200 £ per year.
Job Description
As Assistant Store Manager, your focus is on motivating your team and giving each customer a meaningful shopping experience. You’re also second-in-command, ready to fill in for your Store Manager and take charge when necessary. Above all, you’re dedicated to driving your store’s performance by ensuring excellent customer service, effective teamwork, and efficient operations every day.
You’ll act as a role model for your team and a true ambassador for Rituals. You’ll support your Store Manager in creating a culture of trust based on positive and constructive feedback. You’ll help to recruit, hire, and retain a diverse and talented store team, coach your team members to help them feel more engaged while achieving their full potential, and serve as your Store Manager’s right hand by assisting with day-to-day business activities!
Qualifications
High on energy, low on ego, and with a little bit of humour!
You are ‘one of a kind’ because of your ability to encourage others and reach your store’s goals in terms of customer satisfaction and sales. In addition, as Assistant Store Manager, you are inspiring and performance-oriented.
On top of that, you have:
- Prior relevant experience at Assistant Store Manager level or equivalent within retail or hospitality.
- People management skills (e.g., communication, motivation, coaching, connection, and inspiration).
- Experience in sharing knowledge to drive behavioural change and develop others.
- Decision making and problem-solving skills.
#J-18808-Ljbffr
Assistant Store Manager - Ealing Broadway (32 - 40 hours) employer: Rituals
Contact Detail:
Rituals Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Store Manager - Ealing Broadway (32 - 40 hours)
✨Tip Number 1
Show your passion for customer service during the interview. Share specific examples of how you've motivated your team in previous roles to enhance customer experiences. This will demonstrate that you align with the core values of Rituals.
✨Tip Number 2
Highlight your people management skills by discussing how you've successfully coached and developed team members in the past. Be prepared to give examples of how you've fostered a positive team culture and driven performance.
✨Tip Number 3
Prepare to discuss your decision-making and problem-solving abilities. Think of scenarios where you've had to make quick decisions under pressure, and how those decisions positively impacted your store's performance.
✨Tip Number 4
Research Rituals' brand values and culture before your interview. Being able to articulate how your personal values align with theirs will show that you're not just looking for any job, but that you're genuinely interested in being part of their team.
We think you need these skills to ace Assistant Store Manager - Ealing Broadway (32 - 40 hours)
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Assistant Store Manager position. Understand the key responsibilities and qualifications required, and think about how your experience aligns with these.
Highlight Relevant Experience: In your CV and cover letter, emphasize your previous experience in retail or hospitality, particularly any roles where you managed a team or contributed to customer satisfaction. Use specific examples to demonstrate your people management skills.
Showcase Your Leadership Style: Describe your approach to motivating and coaching team members in your application. Highlight instances where you've successfully inspired others or improved team performance, as this aligns with the company's focus on teamwork and engagement.
Craft a Personal Cover Letter: Write a personalized cover letter that reflects your personality and enthusiasm for the role. Use a friendly tone and include why you want to work for Rituals specifically, showcasing your understanding of their values and culture.
How to prepare for a job interview at Rituals
✨Show Your Leadership Skills
As an Assistant Store Manager, you'll need to motivate and inspire your team. Be prepared to share examples of how you've successfully led a team in the past, highlighting your communication and coaching skills.
✨Demonstrate Customer-Centric Thinking
Since the role focuses on providing a meaningful shopping experience, think of specific instances where you went above and beyond for customers. This will show your commitment to excellent customer service.
✨Emphasize Teamwork and Collaboration
Discuss how you foster a culture of trust and collaboration within your team. Share experiences where you helped create a positive work environment and how that impacted store performance.
✨Prepare for Problem-Solving Scenarios
Be ready to tackle hypothetical situations that may arise in the store. Think about how you would handle conflicts, customer complaints, or operational challenges, showcasing your decision-making skills.
