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For Companies At a Glance
- Tasks: Lead and motivate your team while ensuring customers have a fantastic shopping experience.
- Company: Join Rituals, a brand dedicated to creating meaningful moments through exceptional products.
- Benefits: Enjoy a supportive work culture with opportunities for personal growth and development.
- Why this job: Be a key player in a vibrant team, making a real impact on customer satisfaction and store success.
- Qualifications: Bring your energy, people skills, and retail experience to inspire and coach your team.
- Other info: This role is perfect for those who thrive in a dynamic environment and love working with people.
The predicted salary is between 28800 - 43200 £ per year.
As Assistant Store Manager, your focus is on motivating your team and giving each customer a meaningful shopping experience. You’re also second-in-command, ready to fill in for your Store Manager and take charge when necessary. Above all, you’re dedicated to driving your store’s performance by ensuring excellent customer service, effective teamwork, and efficient operations every day.
You’ll act as a role model for your team and a true ambassador for Rituals. You’ll support your Store Manager in creating a culture of trust, based on positive and constructive feedback. You’ll help to recruit, hire, and retain a diverse and talented store team. You’ll coach your team members to help them feel more engaged while achieving their full potential. Finally, you’ll serve as your Store Manager’s right hand by helping them with day-to-day business activities!
Qualifications
- High on energy, low on ego, and with a little bit of humour!
- You are ‘one of a kind’ because of your ability to encourage others and reach your store’s goals in terms of customer satisfaction and sales.
- In addition, as Assistant Store Manager, you are inspiring and performance-oriented.
- Prior relevant experience at Assistant Store Manager level or equivalent within retail or hospitality.
- People management skills (e.g., communication, motivation, coaching, connection, and inspiration).
- Experience in sharing knowledge to drive behavioural change and develop others.
- Decision-making and problem-solving skills.
Assistant Store Manager - Derby (40 hours) employer: Rituals
Contact Detail:
Rituals Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Store Manager - Derby (40 hours)
✨Tip Number 1
Familiarise yourself with the Rituals brand and its values. Understanding their mission and how they engage with customers will help you align your approach during interviews and demonstrate your passion for the role.
✨Tip Number 2
Prepare examples from your previous experience that showcase your leadership skills and ability to motivate a team. Be ready to discuss specific situations where you successfully improved customer satisfaction or sales performance.
✨Tip Number 3
Network with current or former employees of Rituals if possible. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying.
✨Tip Number 4
Demonstrate your problem-solving skills by preparing for situational questions. Think about challenges you've faced in previous roles and how you overcame them, as this will show your capability to handle the responsibilities of an Assistant Store Manager.
We think you need these skills to ace Assistant Store Manager - Derby (40 hours)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in retail or hospitality, particularly any previous roles as an Assistant Store Manager. Emphasise your people management skills and any achievements that demonstrate your ability to motivate a team and drive sales.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and team leadership. Use specific examples from your past experiences to illustrate how you have successfully managed teams and improved store performance.
Highlight Relevant Skills: In your application, clearly outline your decision-making and problem-solving skills. Provide examples of how you've used these skills in previous roles to overcome challenges and achieve goals.
Show Your Personality: Since the role requires someone with energy and a sense of humour, let your personality shine through in your application. Use a friendly tone and share anecdotes that reflect your ability to connect with both customers and team members.
How to prepare for a job interview at Rituals
✨Show Your Leadership Skills
As an Assistant Store Manager, you'll need to demonstrate your ability to motivate and inspire a team. Prepare examples from your past experiences where you've successfully led a team or improved team performance.
✨Emphasise Customer Service Experience
Since the role focuses on providing a meaningful shopping experience, be ready to discuss how you've handled customer service challenges in the past. Share specific instances where you went above and beyond for customers.
✨Highlight Teamwork and Collaboration
This position requires effective teamwork, so be prepared to talk about how you've worked collaboratively with others. Discuss your approach to building trust and fostering a positive team culture.
✨Prepare for Situational Questions
Expect questions that assess your decision-making and problem-solving skills. Think of scenarios where you've had to make tough decisions or resolve conflicts, and explain your thought process and outcomes.
