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For Companies At a Glance
- Tasks: Lead and motivate your team while ensuring an amazing shopping experience for customers.
- Company: Join Rituals, a brand dedicated to creating meaningful moments through exceptional customer service.
- Benefits: Enjoy a dynamic work environment with opportunities for personal growth and development.
- Why this job: Be a key player in a supportive culture that values teamwork and individual potential.
- Qualifications: Bring your retail or hospitality experience and people management skills to inspire others.
- Other info: This role is based in Bury St Edmunds, Suffolk, and requires a positive attitude!
The predicted salary is between 24000 - 36000 £ per year.
Company Description
Job Description
As Assistant Store Manager, your focus is on motivating your team and giving each customer a meaningful shopping experience. You\’re also second-in-command, ready to fill in for your Store Manager and take charge when necessary. Above all, you\’re dedicated to driving your store\’s performance by ensuring excellent customer service, effective teamwork and efficient operations every day.
You\’ll act as a role model for your team and a true ambassador for Rituals. You\’ll support your Store Manager in creating a culture of trust, based on positive and constructive feedback, you\’ll help to recruit, hire and retain a diverse and talented store team, you\’ll coach your team members to help them feel more engaged while achieving their full potential and finally, you\’ll serve as your Store Manager\’s right hand by helping them with day-to-day business activities!
Please note this role is based in Bury St Edmunds, Suffolk.
Qualifications
High on energy, low on ego and with a little bit of humour!
You are \’one of a kind\’ because your ability to encourage others and reach your store\’s goals in terms of customer satisfaction and sales. In addition, as Assistant Store Manager you are inspiring, and performance orientated.
On top of that, you have:
- Prior relevant experience at Assistant Store Manager level or equivalent within retail or hospitality.
- People management skills (e.g., communication, motivation, coaching, connection, and inspiration)
- Experience in sharing knowledge to drive behavioural change and develop others.
- Decision making and problem-solving skills.
Additional Information
Assistant Store Manager - Bury St Edmunds (40 hours) employer: Rituals
Contact Detail:
Rituals Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Store Manager - Bury St Edmunds (40 hours)
✨Tip Number 1
Familiarise yourself with the company culture and values of Rituals. Understanding their approach to customer service and team dynamics will help you align your responses during interviews and demonstrate that you're a perfect fit for the role.
✨Tip Number 2
Prepare specific examples from your past experience that showcase your leadership skills and ability to motivate a team. Highlight instances where you've successfully improved customer satisfaction or sales, as these are key aspects of the Assistant Store Manager role.
✨Tip Number 3
Network with current or former employees of Rituals if possible. They can provide valuable insights into the company’s expectations and culture, which can help you tailor your approach and stand out during the selection process.
✨Tip Number 4
Demonstrate your problem-solving skills by preparing for situational questions. Think about challenges you've faced in previous roles and how you resolved them, as this will show your capability to handle the responsibilities of an Assistant Store Manager.
We think you need these skills to ace Assistant Store Manager - Bury St Edmunds (40 hours)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in retail or hospitality, especially any previous roles as an Assistant Store Manager. Emphasise your people management skills and any achievements related to customer satisfaction and sales.
Craft a Compelling Cover Letter: In your cover letter, express your passion for motivating teams and providing excellent customer service. Share specific examples of how you've successfully coached team members or improved store performance in the past.
Showcase Your Leadership Skills: Highlight your ability to inspire and connect with others. Mention any experiences where you’ve taken charge or made decisions that positively impacted your team or store operations.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a managerial role.
How to prepare for a job interview at Rituals
✨Show Your Leadership Skills
As an Assistant Store Manager, you'll need to motivate and inspire your team. Be prepared to share examples of how you've successfully led a team in the past, highlighting your communication and coaching skills.
✨Demonstrate Customer Focus
Rituals values excellent customer service. During the interview, discuss specific instances where you went above and beyond for customers, showcasing your commitment to creating meaningful shopping experiences.
✨Emphasise Teamwork
Since you'll be working closely with your Store Manager and team, illustrate your ability to collaborate effectively. Share stories that highlight your experience in fostering a positive team culture and how you handle conflicts.
✨Prepare for Problem-Solving Scenarios
Expect questions that assess your decision-making and problem-solving abilities. Think of examples where you've faced challenges in a retail or hospitality setting and explain how you resolved them while maintaining team morale.
