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For Companies At a Glance
- Tasks: Motivate your team and ensure customers have a fantastic shopping experience.
- Company: Join Rituals, a brand that values trust and teamwork.
- Benefits: Competitive pay, career growth, and a fun work environment.
- Why this job: Be a key player in a vibrant store and make a real impact.
- Qualifications: Retail or hospitality experience with strong people management skills.
- Other info: Fast-paced outlet setting with opportunities for personal development.
The predicted salary is between 28800 - 43200 £ per year.
As Assistant Store Manager, your focus is on motivating your team and giving each customer a meaningful shopping experience. You’re also second-in-command, ready to fill in for your Store Manager and take charge when necessary. Above all, you’re dedicated to driving your store’s performance by ensuring excellent customer service, effective teamwork and efficient operations every day.
You’ll act as a role model for your team and a true ambassador for Rituals. You’ll support your Store Manager in creating a culture of trust, based on positive and constructive feedback. You’ll help to recruit, hire and retain a diverse and talented store team, coach your team members to help them feel more engaged while achieving their full potential, and serve as your Store Manager’s right hand by helping them with day-to-day business activities!
This role is based in an outlet environment, where we’re looking for someone who can deliver operational excellence, particularly in stock and inventory management, while upholding high store standards in a fast‑paced, high‑footfall setting. A strong focus on delivering exceptional customer service is essential.
Qualifications
- High on energy, low on ego and with a little bit of humour!
- You are ‘one of a kind’ because of your ability to encourage others and reach your store’s goals in terms of customer satisfaction and sales.
- Inspiring and performance orientated.
- Prior relevant experience at Assistant Store Manager level or equivalent within retail or hospitality.
- People management skills (e.g., communication, motivation, coaching, connection, and inspiration).
- Experience in sharing knowledge to drive behavioural change and develop others.
- Decision making and problem‑solving skills.
Assistant Store Manager Bath (40 hours) employer: Rituals
Contact Detail:
Rituals Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Store Manager Bath (40 hours)
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media and website to see how they engage with customers and what values they promote. This will help you tailor your answers and show that you're a great fit for the team.
✨Tip Number 2
Practice your people skills! As an Assistant Store Manager, you'll need to motivate and inspire your team. Think of examples from your past experiences where you've successfully led a team or improved customer satisfaction, and be ready to share those stories.
✨Tip Number 3
Prepare some thoughtful questions to ask during your interview. This shows you're genuinely interested in the role and the company. Ask about their approach to team development or how they maintain high store standards in a busy environment.
✨Tip Number 4
Don't forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the position. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Assistant Store Manager Bath (40 hours)
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see how much you care about delivering exceptional customer service and motivating a team. Share specific examples of how you've done this in the past.
Tailor Your CV: Make sure your CV is tailored to the Assistant Store Manager position. Highlight your relevant experience in retail or hospitality, especially any leadership roles. We love seeing how your skills align with our values and the job description!
Be Authentic: We appreciate authenticity! Don’t be afraid to show your personality in your application. Whether it’s a touch of humour or a unique perspective on teamwork, we want to get to know the real you. Remember, we’re looking for someone who can inspire others!
Apply Through Our Website: For the best chance of success, make sure to apply through our website. It’s the easiest way for us to review your application and get you into the process. Plus, you’ll find all the details you need about the role right there!
How to prepare for a job interview at Rituals
✨Know Your Store Inside Out
Before the interview, make sure you’re familiar with the store’s products, values, and customer service approach. This will not only show your genuine interest but also help you discuss how you can contribute to enhancing the shopping experience.
✨Showcase Your Leadership Skills
Prepare examples of how you've motivated teams in the past. Think about specific situations where you’ve coached team members or resolved conflicts. This will demonstrate your ability to inspire and lead, which is crucial for the Assistant Store Manager role.
✨Emphasise Customer Service Excellence
Be ready to discuss your approach to delivering exceptional customer service. Share stories that highlight your commitment to customer satisfaction and how you’ve handled challenging situations to ensure a positive shopping experience.
✨Ask Insightful Questions
Prepare thoughtful questions about the store’s culture, team dynamics, and performance goals. This shows your enthusiasm for the role and helps you gauge if it’s the right fit for you. Plus, it demonstrates your proactive nature!
