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For Companies At a Glance
- Tasks: Lead the team, engage with customers, and create memorable shopping experiences.
- Company: Join Rituals UK & Ireland, a B Corp committed to beauty and wellbeing.
- Benefits: Enjoy training, competitive bonuses, employee discounts, and wellness initiatives.
- Why this job: Be a brand ambassador in a fun, supportive environment while developing your retail skills.
- Qualifications: Previous retail or hospitality supervisory experience and a passion for customer service.
- Other info: Part-time role with opportunities for personal and professional growth.
The predicted salary is between 28800 - 36000 £ per year.
Supervisor – Manchester Trafford (40 hours)
Join to apply for the Supervisor – Manchester Trafford (40 hours) role at Rituals UK & Ireland (B Corp)
Supervisor – Manchester Trafford (40 hours)
4 days ago Be among the first 25 applicants
Join to apply for the Supervisor – Manchester Trafford (40 hours) role at Rituals UK & Ireland (B Corp)
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Ready to be the face of our brand, and engage with customers from the moment they set foot in the shop? Join our shop team, where every interaction is a chance to spread joy and beauty, creating unforgettable experiences for every customer.
Share your talents
As a Rituals Expert, you’re part of our in-store management team. You are a master of the Rituals feel good experience with the product expertise to match. You are a true brand ambassador, listening to our customers’ needs and at the same time, you are a role model and mentor to our Rituals Advisors.
Being a Rituals Expert means being a lead sales advisor with ambitions of expanding your professional skill set in luxury retail and cosmetics!
You’ll be working alongside your Store Manager, Assistant Store Manager and Rituals Advisors to reach your personal goals and goals for your store. You’ll interact directly with customers to ensure an optimal customer experience and you’ll mentor and support Rituals Advisors.
Bring all of you
High on energy, low on ego and with a little bit of humour!
You are ‘one of a kind’ because your ability to mentor your team members and connect with customers, so everyone feels at home in our stores. In addition, as Rituals Expert, you are professional and excited about our brand and know how to share that excitement with your team members and our customers!
On Top Of That, You Have
- Prior experience as a supervisor or Team Leader within retail or hospitality.
- Strong motivation to reach performance targets.
- A customer-service mentality and team-player’s work ethic
- Decision making and problem-solving skills.
- Eye for detail, organised and structured.
Benefits of working at Rituals
- Training and development opportunities
- Competitive bonus scheme
- Rituals employee discount
- Quarterly product allowance
- Numerous wellbeing initiatives and EAP
- Company & Team Events
Seniority level
-
Seniority level
Mid-Senior level
Employment type
-
Employment type
Part-time
Job function
-
Industries
Cosmetics
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Supervisor - Manchester Trafford (40 hours) employer: Rituals UK & Ireland (B Corp™)
Contact Detail:
Rituals UK & Ireland (B Corp™) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor - Manchester Trafford (40 hours)
✨Tip Number 1
Familiarise yourself with Rituals' brand values and product range. Understanding their philosophy and the unique selling points of their products will help you connect with customers and demonstrate your passion during the interview.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully mentored or led a team in previous roles. Highlighting your ability to inspire and motivate others will resonate well with the hiring team.
✨Tip Number 3
Prepare to discuss your customer service experiences in detail. Think of specific instances where you went above and beyond for a customer, as this aligns perfectly with the role's focus on creating unforgettable customer experiences.
✨Tip Number 4
Research common retail challenges and be ready to share your problem-solving strategies. This will demonstrate your decision-making skills and show that you're proactive in addressing potential issues in a retail environment.
We think you need these skills to ace Supervisor - Manchester Trafford (40 hours)
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Supervisor at Rituals UK & Ireland. Highlight your relevant experience in retail or hospitality that aligns with their expectations.
Tailor Your CV: Customise your CV to reflect your supervisory experience and customer service skills. Use keywords from the job description, such as 'team player', 'decision making', and 'problem-solving' to catch their attention.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the brand and your ability to mentor others. Share specific examples of how you've created positive customer experiences and led teams in previous roles.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a supervisory role.
How to prepare for a job interview at Rituals UK & Ireland (B Corp™)
✨Show Your Passion for the Brand
Make sure to express your enthusiasm for Rituals and its products during the interview. Share personal experiences with the brand and how they resonate with you, as this will demonstrate your genuine interest and alignment with their values.
✨Highlight Your Leadership Skills
As a supervisor, you'll be expected to mentor and lead your team. Prepare examples of past experiences where you've successfully guided others, resolved conflicts, or motivated a team to achieve targets. This will showcase your capability to take on the role.
✨Demonstrate Customer-Centric Thinking
Rituals places a strong emphasis on customer experience. Be ready to discuss how you've previously handled customer interactions, particularly challenging ones, and how you ensured a positive outcome. This will highlight your customer-service mentality.
✨Prepare Questions About Team Dynamics
Show your interest in the team by preparing thoughtful questions about how the store operates and how you can contribute to its success. This not only demonstrates your proactive nature but also your commitment to being a team player.
