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- Tasks: Engage with customers and create memorable experiences in-store.
- Company: Join Rituals UK & Ireland, a B Corp committed to beauty and wellbeing.
- Benefits: Enjoy training opportunities, employee discounts, and wellness initiatives.
- Why this job: Be part of a vibrant team that values connection and customer joy.
- Qualifications: Previous retail or hospitality experience and a customer-focused mindset required.
- Other info: Part-time role with two 4-hour shifts, including Sundays.
Ready to be the face of our brand, and engage with customers from the moment they set foot in the shop? Join our shop team, where every interaction is a chance to spread joy and beauty, creating unforgettable experiences for every customer.
As a Rituals Advisor, you are part of our store team. You engage directly with our customers, listen to their needs, and advise them on which of our products are the perfect match for them. You turn every customer interaction into a memorable customer experience.
Being a Rituals Advisor means being a luxury sales advisor with many exciting opportunities to grow in your career. By working closely with your Store Manager and Assistant Store Manager, you’ll reach your personal goals and the goals for the store. You’ll interact with customers every day and ensure to provide a ‘best in class’ customer experience. You’ll follow store operational and safety procedures as well as keep the store clean and tidy according to company visual merchandising standards. This role will be across two days a week, both 4 hour shifts, including a Sunday.
High on energy, low on ego and with a little bit of humour! You are ‘one of a kind’ because your ability to connect with customers and make them feel at home in our stores. In addition, as Rituals Advisor, you are professional and excited about our brand. You know how to share that excitement by showing our customers how our products can make them feel even better.
On Top Of That, You Have:
- Relevant experience in a similar position within retail or hospitality.
- A customer-service mentality and team-player’s work ethic.
- Decision making and problem-solving skills.
- Good attention to detail, organised and structured.
All your information will be kept confidential according to EEO guidelines.
Benefits of working at Rituals:
- Training and development opportunities
- Competitive bonus scheme
- Rituals employee discount
- Quarterly product allowance
- Numerous wellbeing initiatives and EAP
- Company & Team Events
Sales Advisor - Swindon (8 hours) employer: Rituals UK & Ireland (B Corp™)
Contact Detail:
Rituals UK & Ireland (B Corp™) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Advisor - Swindon (8 hours)
✨Tip Number 1
Familiarise yourself with Rituals' product range and brand values. Understanding their philosophy will help you connect with customers and demonstrate genuine enthusiasm during your interactions.
✨Tip Number 2
Practice your customer engagement skills. Role-play scenarios with friends or family to enhance your ability to listen to customer needs and provide tailored recommendations, which is crucial for a Sales Advisor.
✨Tip Number 3
Showcase your teamwork abilities. Be prepared to discuss how you've successfully collaborated with others in previous roles, as this will highlight your fit within the store team at Rituals.
✨Tip Number 4
Demonstrate your problem-solving skills by thinking of examples where you've resolved customer issues effectively. This will show your potential employer that you're capable of handling challenges in a retail environment.
We think you need these skills to ace Sales Advisor - Swindon (8 hours)
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Rituals UK & Ireland is looking for in a Sales Advisor. Pay attention to the skills and experiences they value, such as customer service mentality and retail experience.
Tailor Your CV: Make sure your CV highlights relevant experience in retail or hospitality. Use specific examples that demonstrate your customer service skills and ability to engage with customers effectively.
Craft a Compelling Cover Letter: Write a cover letter that reflects your enthusiasm for the brand and the role. Mention how your personality aligns with their values, such as being high on energy and having a sense of humour.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail, which is crucial for the role.
How to prepare for a job interview at Rituals UK & Ireland (B Corp™)
✨Show Your Passion for the Brand
Make sure to express your enthusiasm for Rituals and its products during the interview. Share why you love the brand and how it aligns with your values, as this will demonstrate your genuine interest in becoming a part of their team.
✨Prepare for Customer Interaction Scenarios
Since the role involves engaging directly with customers, be ready to discuss how you would handle various customer scenarios. Think of examples from your past experiences where you provided excellent customer service or resolved issues effectively.
✨Highlight Your Teamwork Skills
As a Sales Advisor, you'll be working closely with your Store Manager and colleagues. Be prepared to talk about your experience in a team environment and how you contribute to achieving collective goals, showcasing your ability to collaborate and support others.
✨Demonstrate Attention to Detail
Rituals values a clean and visually appealing store. During the interview, mention your organisational skills and attention to detail, perhaps by sharing an example of how you've maintained standards in a previous role, ensuring a pleasant shopping experience for customers.
