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For Companies At a Glance
- Tasks: Engage with customers, provide product advice, and create memorable experiences.
- Company: Join Rituals, a brand dedicated to spreading joy and beauty through luxury products.
- Benefits: Enjoy training, competitive bonuses, employee discounts, and wellbeing initiatives.
- Why this job: Be part of a vibrant team, grow your career, and make a positive impact on customers.
- Qualifications: Experience in retail or hospitality, strong customer service skills, and attention to detail.
- Other info: Work in a fun environment with opportunities for personal and professional growth.
Ready to be the face of our brand, and engage with customers from the moment they set foot in the shop? Join our shop team, where every interaction is a chance to spread joy and beauty, creating unforgettable experiences for every customer.
As a Rituals Advisor, you are part of our store team. You engage directly with our customers, listen to their needs, and advise them on which of our products are the perfect match for them. You turn every customer interaction into a memorable customer experience.
Being a Rituals Advisor means being a luxury sales advisor with many exciting opportunities to grow in your career. By working closely with your Store Manager and Assistant Store Manager, you’ll reach your personal goals and the goals for the store. You’ll interact with customers every day and ensure to provide a ‘best in class’ customer experience. You’ll follow store operational and safety procedures as well as keep the store clean and tidy according to company visual merchandising standards.
High on energy, low on ego and with a little bit of humour! You are ‘one of a kind’ because your ability to connect with customers and make them feel at home in our stores. In addition, as Rituals Advisor, you are professional and excited about our brand. You know how to share that excitement by showing our customers how our products can make them feel even better.
On Top Of That, You Have:
- Relevant experience in a similar position within retail or hospitality.
- A customer-service mentality and team-player’s work ethic.
- Decision making and problem-solving skills.
- Good attention to detail, organised and structured.
All your information will be kept confidential according to EEO guidelines.
Benefits of working at Rituals:
- Training and development opportunities
- Competitive bonus scheme
- Rituals employee discount
- Quarterly product allowance
- Numerous wellbeing initiatives and EAP
- Company & Team Events
Sales Advisor - Swansea (8 hours) employer: Rituals UK & Ireland (B Corp™)
Contact Detail:
Rituals UK & Ireland (B Corp™) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Advisor - Swansea (8 hours)
✨Tip Number 1
Familiarise yourself with Rituals' product range and brand values. Understanding the products inside out will help you engage with customers more effectively and demonstrate your passion for the brand.
✨Tip Number 2
Practice your customer interaction skills. Role-playing different scenarios with friends or family can help you feel more confident in engaging with customers and providing them with a memorable experience.
✨Tip Number 3
Showcase your enthusiasm for beauty and wellness during any interactions. Being genuinely excited about the products will resonate with customers and make them more likely to connect with you.
✨Tip Number 4
Network with current or former employees of Rituals if possible. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying.
We think you need these skills to ace Sales Advisor - Swansea (8 hours)
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what a Sales Advisor at Rituals entails. Focus on the key responsibilities and required skills, such as customer engagement and product knowledge.
Tailor Your CV: Highlight relevant experience in retail or hospitality in your CV. Emphasise your customer service skills and any previous roles where you successfully engaged with customers.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the brand and your ability to create memorable customer experiences. Use specific examples from your past work to demonstrate your skills.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Rituals UK & Ireland (B Corp™)
✨Show Your Passion for the Brand
Make sure to express your enthusiasm for Rituals and its products during the interview. Share specific examples of how their products have impacted you or how you connect with their brand values.
✨Demonstrate Customer Engagement Skills
Prepare to discuss how you would engage with customers in a retail environment. Think of scenarios where you've successfully connected with customers, listened to their needs, and provided tailored advice.
✨Highlight Teamwork Experience
Since the role involves working closely with the Store Manager and Assistant Store Manager, be ready to share examples of how you've collaborated with team members in previous roles to achieve common goals.
✨Emphasise Problem-Solving Abilities
Think of instances where you've faced challenges in a customer service setting and how you resolved them. This will showcase your decision-making skills and ability to maintain a positive customer experience.
