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- Tasks: Engage with customers and create memorable shopping experiences in our store.
- Company: Join Rituals UK & Ireland, a B Corp committed to beauty and wellbeing.
- Benefits: Enjoy training opportunities, competitive bonuses, employee discounts, and wellness initiatives.
- Why this job: Be part of a vibrant team that values connection and personal growth.
- Qualifications: Previous retail or hospitality experience and a customer-focused mindset are essential.
- Other info: This is a part-time entry-level position in the cosmetics industry.
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Ready to be the face of our brand, and engage with customers from the moment they set foot in the shop? Join our shop team, where every interaction is a chance to spread joy and beauty, creating unforgettable experiences for every customer.
Share your talents
As a Rituals Advisor, you are part of our store team. You engage directly with our customers, listen to their needs, and advise them on which of our products are the perfect match for them. You turn every customer interaction into a memorable customer experience.
Being a Rituals Advisor means being a luxury sales advisor with many exciting opportunities to grow in your career.
By working closely with your Store Manager and Assistant Store Manager, you’ll reach your personal goals and the goals for the store. You’ll interact with customers every day and ensure to provide a ‘best in class’ customer experience. You’ll follow store operational and safety procedures as well as keep the store clean and tidy according to company visual merchandising standards.
Bring all of you
High on energy, low on ego and with a little bit of humour!
You are ‘one of a kind’ because your ability to connect with customers and make them feel at home in our stores. In addition, as Rituals Advisor, you are professional and excited about our brand. You know how to share that excitement by showing our customers how our products can make them feel even better.
On Top Of That, You Have
- Relevant experience in a similar position within retail or hospitality.
- A customer-service mentality and team-player’s work ethic.
- Decision making and problem-solving skills.
- Good attention to detail, organised and structured.
All your information will be kept confidential according to EEO guidelines.
Benefits of working at Rituals
- Training and development opportunities
- Competitive bonus scheme
- Rituals employee discount
- Quarterly product allowance
- Numerous wellbeing initiatives and EAP
- Company & Team Events
Seniority level
-
Seniority level
Entry level
Employment type
-
Employment type
Part-time
Job function
-
Industries
Cosmetics
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Sales Advisor - Solihull (8 hours) employer: Rituals UK & Ireland (B Corp™)
Contact Detail:
Rituals UK & Ireland (B Corp™) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Advisor - Solihull (8 hours)
✨Tip Number 1
Familiarise yourself with Rituals' product range and brand values. Understanding their philosophy and the benefits of their products will help you connect with customers and provide tailored recommendations.
✨Tip Number 2
Practice your customer engagement skills. Role-play scenarios with friends or family to enhance your ability to listen actively and respond to customer needs, making every interaction memorable.
✨Tip Number 3
Showcase your enthusiasm for the beauty and cosmetics industry. Attend local events or workshops related to beauty products to gain insights and demonstrate your passion during interviews.
✨Tip Number 4
Network with current or former employees of Rituals. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying.
We think you need these skills to ace Sales Advisor - Solihull (8 hours)
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Rituals UK & Ireland is looking for in a Sales Advisor. Pay attention to the skills and experiences they value, such as customer service mentality and retail experience.
Tailor Your CV: Make sure your CV highlights relevant experience in retail or hospitality. Use specific examples that demonstrate your customer service skills and ability to engage with customers effectively.
Craft a Compelling Cover Letter: Write a cover letter that reflects your enthusiasm for the brand and the role. Mention how your personality aligns with their values of being high on energy and low on ego, and provide examples of how you've created memorable customer experiences in the past.
Proofread Your Application: Before submitting your application, double-check for any spelling or grammatical errors. A polished application shows attention to detail, which is crucial for the role of a Sales Advisor.
How to prepare for a job interview at Rituals UK & Ireland (B Corp™)
✨Show Your Passion for the Brand
Make sure to express your enthusiasm for Rituals and its products during the interview. Share why you love the brand and how it aligns with your values, as this will demonstrate your genuine interest in becoming a part of their team.
✨Prepare for Customer Interaction Scenarios
Since the role involves engaging directly with customers, be ready to discuss how you would handle various customer scenarios. Think of examples from your past experiences where you provided excellent customer service or resolved issues effectively.
✨Highlight Your Teamwork Skills
Rituals values a team-player mentality, so be prepared to talk about your experiences working in a team environment. Share specific instances where you collaborated with colleagues to achieve common goals or improve customer experiences.
✨Demonstrate Attention to Detail
As a Sales Advisor, you'll need to keep the store tidy and follow visual merchandising standards. Mention any relevant experiences that showcase your organisational skills and attention to detail, as these are crucial for maintaining the store's appearance.
