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For Companies At a Glance
- Tasks: Engage with customers and create memorable shopping experiences in our Newcastle store.
- Company: Join Rituals UK & Ireland, a B Corp committed to beauty and wellbeing.
- Benefits: Enjoy training opportunities, competitive bonuses, employee discounts, and wellness initiatives.
- Why this job: Be part of a vibrant team that values connection and personal growth in a luxury retail environment.
- Qualifications: Previous retail or hospitality experience, strong customer service skills, and a team-oriented mindset.
- Other info: This is a part-time entry-level position perfect for students looking to gain experience.
Ready to be the face of our brand and engage with customers from the moment they set foot in the shop? Join our shop team, where every interaction is a chance to spread joy and beauty, creating unforgettable experiences for every customer.
As a Rituals Advisor, you are part of our store team. You engage directly with our customers, listen to their needs, and advise them on which of our products are the perfect match for them. You turn every customer interaction into a memorable customer experience.
Being a Rituals Advisor means being a luxury sales advisor with many exciting opportunities to grow in your career. By working closely with your Store Manager and Assistant Store Manager, you’ll reach your personal goals and the goals for the store. You’ll interact with customers every day and ensure to provide a ‘best in class’ customer experience. You’ll follow store operational and safety procedures as well as keep the store clean and tidy according to company visual merchandising standards.
Bring all of you
High on energy, low on ego and with a little bit of humour! You are ‘one of a kind’ because of your ability to connect with customers and make them feel at home in our stores. In addition, as a Rituals Advisor, you are professional and excited about our brand. You know how to share that excitement by showing our customers how our products can make them feel even better.
On Top Of That, You Have
- Relevant experience in a similar position within retail or hospitality.
- A customer-service mentality and team-player’s work ethic.
- Decision making and problem-solving skills.
- Good attention to detail, organised and structured.
All your information will be kept confidential according to EEO guidelines.
Benefits of working at Rituals
- Training and development opportunities
- Competitive bonus scheme
- Rituals employee discount
- Quarterly product allowance
- Numerous wellbeing initiatives and EAP
- Company & Team Events
Sales Advisor - Newcastle Metrocentre (8 hours) employer: Rituals UK & Ireland (B Corp™)
Contact Detail:
Rituals UK & Ireland (B Corp™) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Advisor - Newcastle Metrocentre (8 hours)
✨Tip Number 1
Familiarise yourself with Rituals' product range and brand values. Understanding their philosophy and the benefits of their products will help you engage customers more effectively and demonstrate your passion for the brand.
✨Tip Number 2
Practice your customer interaction skills. Since the role involves direct engagement with customers, consider role-playing scenarios with friends or family to enhance your ability to connect and create memorable experiences.
✨Tip Number 3
Showcase your teamwork abilities during the interview. Be prepared to share examples of how you've successfully collaborated with others in previous roles, as this is crucial for working closely with the Store Manager and team.
✨Tip Number 4
Demonstrate your problem-solving skills by preparing examples of challenges you've faced in retail or hospitality. Highlight how you approached these situations and the positive outcomes that resulted from your decisions.
We think you need these skills to ace Sales Advisor - Newcastle Metrocentre (8 hours)
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Rituals UK & Ireland is looking for in a Sales Advisor. Highlight key responsibilities and required skills that resonate with your experience.
Tailor Your CV: Customise your CV to reflect relevant experience in retail or hospitality. Emphasise your customer service skills, teamwork, and any specific achievements that demonstrate your ability to engage with customers effectively.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the brand and your understanding of their values. Mention how your personality aligns with their 'high on energy, low on ego' ethos and provide examples of how you've created memorable customer experiences in the past.
Proofread Your Application: Before submitting, thoroughly proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail.
How to prepare for a job interview at Rituals UK & Ireland (B Corp™)
✨Show Your Passion for the Brand
Make sure to express your enthusiasm for Rituals and its products during the interview. Share why you love the brand and how it aligns with your values, as this will demonstrate your genuine interest in becoming a part of their team.
✨Prepare for Customer Interaction Scenarios
Since the role involves engaging directly with customers, be ready to discuss how you would handle various customer scenarios. Think of examples from your past experience where you provided excellent customer service or resolved issues effectively.
✨Highlight Your Teamwork Skills
Rituals values a collaborative environment, so be prepared to talk about your experiences working in teams. Share specific instances where you contributed to team goals or supported your colleagues, showcasing your ability to work well with others.
✨Demonstrate Attention to Detail
As a Sales Advisor, you'll need to maintain store standards and ensure a great customer experience. Be ready to discuss how you stay organised and pay attention to detail in your previous roles, as this is crucial for success in this position.
