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- Tasks: Engage with customers and create memorable shopping experiences in our Leicester store.
- Company: Join Rituals, a brand dedicated to spreading joy and beauty through luxury products.
- Benefits: Enjoy training opportunities, competitive bonuses, employee discounts, and wellness initiatives.
- Why this job: Be part of a vibrant team where your energy and personality shine while helping customers feel amazing.
- Qualifications: Previous retail or hospitality experience, strong customer service skills, and a team-oriented mindset.
- Other info: This is a part-time role, working two days a week in a dynamic environment.
Sales Advisor – Leicester Highcross (8 hours)
Sales Advisor – Leicester Highcross (8 hours)
Get AI-powered advice on this job and more exclusive features.
Ready to be the face of our brand, and engage with customers from the moment they set foot in the shop? Join our shop team, where every interaction is a chance to spread joy and beauty, creating unforgettable experiences for every customer.
Share your talents
As a Rituals Advisor, you are part of our store team. You engage directly with our customers, listen to their needs, and advise them on which of our products are the perfect match for them. You turn every customer interaction into a memorable customer experience.
Being a Rituals Advisor means being a luxury sales advisor with many exciting opportunities to grow in your career.
By working closely with your Store Manager and Assistant Store Manager, you’ll reach your personal goals and the goals for the store. You’ll interact with customers every day and ensure to provide a ‘best in class’ customer experience. You’ll follow store operational and safety procedures as well as keep the store clean and tidy according to company visual merchandising standards.
This role will be across two days a week.
Bring all of you
High on energy, low on ego and with a little bit of humour!
You are ‘one of a kind’ because your ability to connect with customers and make them feel at home in our stores. In addition, as Rituals Advisor, you are professional and excited about our brand. You know how to share that excitement by showing our customers how our products can make them feel even better.
On Top Of That, You Have
- Relevant experience in a similar position within retail or hospitality.
- A customer-service mentality and team-player’s work ethic.
- Decision making and problem-solving skills.
- Good attention to detail, organised and structured.
All your information will be kept confidential according to EEO guidelines.
Benefits of working at Rituals
- Training and development opportunities
- Competitive bonus scheme
- Rituals employee discount
- Quarterly product allowance
- Numerous wellbeing initiatives and EAP
- Company & Team Events
Seniority level
-
Seniority level
Entry level
Employment type
-
Employment type
Part-time
Job function
-
Industries
Cosmetics
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Sales Advisor - Leicester Highcross (8 hours) employer: Rituals UK & Ireland (B Corp™)
Contact Detail:
Rituals UK & Ireland (B Corp™) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Advisor - Leicester Highcross (8 hours)
✨Tip Number 1
Familiarise yourself with Rituals' product range and brand values. Understanding the products inside out will help you engage customers effectively and demonstrate your passion for the brand during your interactions.
✨Tip Number 2
Practice your customer service skills by role-playing different scenarios. This will prepare you to handle various customer needs and questions, ensuring you can provide a memorable experience that aligns with the company's standards.
✨Tip Number 3
Network with current or former employees of Rituals to gain insights into the company culture and expectations. They can offer valuable tips on what it takes to succeed as a Sales Advisor in their stores.
✨Tip Number 4
Showcase your enthusiasm and energy during any interviews or interactions. Being high on energy and low on ego is key to fitting in with the team and making a positive impression on potential customers.
We think you need these skills to ace Sales Advisor - Leicester Highcross (8 hours)
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Sales Advisor at Rituals. Familiarise yourself with their customer service approach and how they create memorable experiences for customers.
Tailor Your CV: Highlight any relevant experience in retail or hospitality on your CV. Emphasise your customer-service mentality and teamwork skills, as these are crucial for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the brand and your ability to connect with customers. Use specific examples from your past experiences to demonstrate your skills in decision-making and problem-solving.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Rituals UK & Ireland (B Corp™)
✨Show Your Passion for the Brand
Make sure to express your enthusiasm for Rituals and its products during the interview. Share why you love the brand and how it aligns with your personal values, as this will demonstrate your genuine interest in becoming a part of their team.
✨Prepare for Customer Interaction Scenarios
Since the role involves engaging directly with customers, be ready to discuss how you would handle various customer scenarios. Think of examples from your past experience where you provided excellent customer service or resolved issues effectively.
✨Highlight Your Teamwork Skills
As a Sales Advisor, you'll be working closely with your Store Manager and colleagues. Be prepared to talk about your experiences in a team environment, showcasing your ability to collaborate and contribute to a positive workplace culture.
✨Demonstrate Attention to Detail
Given the importance of visual merchandising and store cleanliness, share examples that highlight your organisational skills and attention to detail. This could include how you've maintained standards in previous roles or how you approach tasks methodically.
