At a Glance
- Tasks: Engage with customers and create memorable shopping experiences in our Kingston store.
- Company: Rituals UK & Ireland is a B Corp committed to beauty and wellbeing.
- Benefits: Enjoy training, competitive bonuses, employee discounts, and wellness initiatives.
- Why this job: Be the face of a luxury brand and grow your career in a fun, supportive environment.
- Qualifications: Previous retail or hospitality experience, strong customer service skills, and a team-player attitude.
- Other info: Flexible hours required across weekdays and weekends.
Join to apply for the Sales Advisor – Kingston (8 hours) role at Rituals UK & Ireland (B Corp)
Join to apply for the Sales Advisor – Kingston (8 hours) role at Rituals UK & Ireland (B Corp)
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Ready to be the face of our brand, and engage with customers from the moment they set foot in the shop? Join our shop team, where every interaction is a chance to spread joy and beauty, creating unforgettable experiences for every customer.
Share your talents
As a Rituals Advisor, you are part of our store team. You engage directly with our customers, listen to their needs, and advise them on which of our products are the perfect match for them. You turn every customer interaction into a memorable customer experience.
Being a Rituals Advisor means being a luxury sales advisor with many exciting opportunities to grow in your career.
By working closely with your Store Manager and Assistant Store Manager, you’ll reach your personal goals and the goals for the store. You’ll interact with customers every day and ensure to provide a ‘best in class’ customer experience. You’ll follow store operational and safety procedures as well as keep the store clean and tidy according to company visual merchandising standards.
This role requires full flexibility across weekdays and weekends.
Bring all of you
High on energy, low on ego and with a little bit of humour!
You are ‘one of a kind’ because your ability to connect with customers and make them feel at home in our stores. In addition, as Rituals Advisor, you are professional and excited about our brand. You know how to share that excitement by showing our customers how our products can make them feel even better.
On Top Of That, You Have
- Relevant experience in a similar position within retail or hospitality.
- A customer-service mentality and team-player’s work ethic.
- Decision making and problem-solving skills.
- Good attention to detail, organised and structured.
All your information will be kept confidential according to EEO guidelines.
Benefits of working at Rituals
- Training and development opportunities
- Competitive bonus scheme
- Rituals employee discount
- Quarterly product allowance
- Numerous wellbeing initiatives and EAP
- Company & Team Events
Seniority level
-
Seniority level
Entry level
Employment type
-
Employment type
Part-time
Job function
-
Industries
Cosmetics
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Sales Advisor - Kingston (8 hours) employer: Rituals UK & Ireland (B Corp™)
Contact Detail:
Rituals UK & Ireland (B Corp™) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Advisor - Kingston (8 hours)
✨Tip Number 1
Familiarise yourself with Rituals' product range and brand values. Understanding their philosophy will help you connect with customers and convey the brand's message effectively during your interactions.
✨Tip Number 2
Practice your customer engagement skills. Role-play scenarios with friends or family to enhance your ability to listen to customer needs and provide tailored advice, which is crucial for a Sales Advisor.
✨Tip Number 3
Showcase your enthusiasm for the role by preparing questions to ask during the interview. This demonstrates your genuine interest in the position and helps you stand out as a candidate who is eager to contribute.
✨Tip Number 4
Network with current or former employees of Rituals if possible. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach during the application process.
We think you need these skills to ace Sales Advisor - Kingston (8 hours)
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Sales Advisor at Rituals. Familiarise yourself with their products and customer service philosophy to tailor your application accordingly.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience in retail or hospitality. Showcase specific examples where you've provided excellent customer service or resolved issues effectively.
Show Your Passion: Express your enthusiasm for the Rituals brand in your application. Mention how their products resonate with you and how you can contribute to creating memorable customer experiences.
Tailor Your Application: Customise your CV and cover letter for this specific role. Use keywords from the job description, such as 'customer-service mentality' and 'team-player work ethic', to demonstrate that you are a perfect fit for the position.
How to prepare for a job interview at Rituals UK & Ireland (B Corp™)
✨Show Your Passion for the Brand
Make sure to express your enthusiasm for Rituals and its products during the interview. Share why you love the brand and how it aligns with your values, as this will demonstrate your genuine interest in becoming a part of their team.
✨Prepare for Customer Interaction Scenarios
Since the role involves engaging directly with customers, be ready to discuss how you would handle various customer scenarios. Think of examples from your past experience where you provided excellent customer service or resolved issues effectively.
✨Highlight Your Teamwork Skills
As a Sales Advisor, you'll be working closely with your Store Manager and colleagues. Be prepared to talk about your experiences in a team environment, showcasing your ability to collaborate and contribute to a positive workplace culture.
✨Demonstrate Problem-Solving Abilities
The job requires decision-making and problem-solving skills. Think of specific instances where you've successfully navigated challenges in a retail or hospitality setting, and be ready to share these examples to illustrate your capabilities.