At a Glance
- Tasks: Engage with customers and create memorable shopping experiences in a vibrant retail environment.
- Company: Join Rituals, a B Corp committed to spreading joy and beauty through luxury products.
- Benefits: Enjoy training opportunities, competitive bonuses, employee discounts, and wellness initiatives.
- Why this job: Be part of a fun team, grow your career, and make a positive impact on customers' lives.
- Qualifications: Previous retail or hospitality experience, strong customer service skills, and a team-player attitude.
- Other info: Flexible hours required, including weekends, starting in September.
Sales Advisor – John Lewis Welwyn Garden City (30 hours – 6 Month FTC)
Join to apply for the Sales Advisor – John Lewis Welwyn Garden City (30 hours – 6 Month FTC) role at Rituals UK & Ireland (B Corp)
Sales Advisor – John Lewis Welwyn Garden City (30 hours – 6 Month FTC)
1 day ago Be among the first 25 applicants
Join to apply for the Sales Advisor – John Lewis Welwyn Garden City (30 hours – 6 Month FTC) role at Rituals UK & Ireland (B Corp)
Ready to be the face of our brand, and engage with customers from the moment they set foot in the shop? Join our shop team, where every interaction is a chance to spread joy and beauty, creating unforgettable experiences for every customer.
Share your talents
As a Rituals Advisor, you are part of our store team. You engage directly with our customers, listen to their needs, and advise them on which of our products are the perfect match for them. You turn every customer interaction into a memorable customer experience.
Being a Rituals Advisor means being a luxury sales advisor with many exciting opportunities to grow in your career.
By working closely with your Store Manager and Assistant Store Manager, you’ll reach your personal goals and the goals for the store. You’ll interact with customers every day and ensure to provide a ‘best in class’ customer experience. You’ll follow store operational and safety procedures as well as keep the store clean and tidy according to company visual merchandising standards.
This role will require full flexibility, including weekends and will start in September.
Bring all of you
High on energy, low on ego and with a little bit of humour!
You are ‘one of a kind’ because your ability to connect with customers and make them feel at home in our stores. In addition, as Rituals Advisor, you are professional and excited about our brand. You know how to share that excitement by showing our customers how our products can make them feel even better.
On Top Of That, You Have
- Relevant experience in a similar position within retail or hospitality.
- A customer-service mentality and team-player’s work ethic.
- Decision making and problem-solving skills.
- Good attention to detail, organised and structured.
All your information will be kept confidential according to EEO guidelines.
Benefits of working at Rituals
- Training and development opportunities
- Competitive bonus scheme
- Rituals employee discount
- Quarterly product allowance
- Numerous wellbeing initiatives and EAP
- Company & Team Events
Seniority level
-
Seniority level
Entry level
Employment type
-
Employment type
Part-time
Job function
-
Industries
Cosmetics
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Sales Advisor - John Lewis Welwyn Garden City (30 hours - 6 Month FTC) employer: Rituals UK & Ireland (B Corp™)
Contact Detail:
Rituals UK & Ireland (B Corp™) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Advisor - John Lewis Welwyn Garden City (30 hours - 6 Month FTC)
✨Tip Number 1
Familiarise yourself with Rituals' product range and brand values. Understanding their philosophy will help you connect with customers and demonstrate genuine enthusiasm during your interactions.
✨Tip Number 2
Practice your customer engagement skills. Role-play scenarios where you assist customers in finding the right products, as this will prepare you for real-life situations in the store.
✨Tip Number 3
Showcase your flexibility and willingness to work weekends. Highlighting your availability during the interview can set you apart from other candidates who may have restrictions.
✨Tip Number 4
Network with current or former employees of Rituals. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach during the application process.
We think you need these skills to ace Sales Advisor - John Lewis Welwyn Garden City (30 hours - 6 Month FTC)
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Rituals UK & Ireland is looking for in a Sales Advisor. Highlight key responsibilities and required skills, such as customer engagement and teamwork.
Tailor Your CV: Make sure your CV reflects relevant experience in retail or hospitality. Emphasise your customer service skills and any previous roles where you engaged with customers directly.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the brand and your ability to create memorable customer experiences. Use specific examples from your past work to demonstrate how you meet the job requirements.
Proofread Your Application: Before submitting, double-check your application for spelling and grammatical errors. A polished application shows attention to detail, which is crucial for the role of a Sales Advisor.
How to prepare for a job interview at Rituals UK & Ireland (B Corp™)
✨Show Your Passion for the Brand
Make sure to express your enthusiasm for Rituals and its products during the interview. Share why you love the brand and how it aligns with your values, as this will demonstrate your genuine interest in becoming a part of their team.
✨Prepare for Customer Interaction Scenarios
Since the role involves engaging directly with customers, be ready to discuss how you would handle various customer scenarios. Think of examples from your past experience where you provided excellent customer service or resolved issues effectively.
✨Highlight Your Teamwork Skills
As a Sales Advisor, you'll be working closely with your Store Manager and colleagues. Be prepared to talk about your experiences in a team environment, showcasing your ability to collaborate and contribute to achieving store goals.
✨Demonstrate Problem-Solving Abilities
The interviewers will likely want to know how you approach challenges. Prepare to share specific examples of times when you faced a problem in a retail or hospitality setting and how you successfully resolved it, highlighting your decision-making skills.