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- Tasks: Engage with customers and create memorable shopping experiences in our store.
- Company: Join Rituals UK & Ireland, a B Corp committed to beauty and wellbeing.
- Benefits: Enjoy training opportunities, competitive bonuses, employee discounts, and wellness initiatives.
- Why this job: Be part of a vibrant team that values connection and personal growth.
- Qualifications: Previous retail or hospitality experience and a customer-focused mindset are essential.
- Other info: This is a part-time role, perfect for students looking to gain experience.
Ready to be the face of our brand, and engage with customers from the moment they set foot in the shop? Join our shop team, where every interaction is a chance to spread joy and beauty, creating unforgettable experiences for every customer.
As a Rituals Advisor, you are part of our store team. You engage directly with our customers, listen to their needs, and advise them on which of our products are the perfect match for them. You turn every customer interaction into a memorable customer experience.
Being a Rituals Advisor means being a luxury sales advisor with many exciting opportunities to grow in your career. By working closely with your Store Manager and Assistant Store Manager, you’ll reach your personal goals and the goals for the store. You’ll interact with customers every day and ensure to provide a ‘best in class’ customer experience. You’ll follow store operational and safety procedures as well as keep the store clean and tidy according to company visual merchandising standards.
High on energy, low on ego and with a little bit of humour! You are ‘one of a kind’ because your ability to connect with customers and make them feel at home in our stores. In addition, as Rituals Advisor, you are professional and excited about our brand. You know how to share that excitement by showing our customers how our products can make them feel even better.
On Top Of That, You Have:
- Relevant experience in a similar position within retail or hospitality.
- A customer-service mentality and team-player’s work ethic.
- Decision making and problem-solving skills.
- Good attention to detail, organised and structured.
All your information will be kept confidential according to EEO guidelines.
Benefits of working at Rituals:
- Training and development opportunities
- Competitive bonus scheme
- Rituals employee discount
- Quarterly product allowance
- Numerous wellbeing initiatives and EAP
- Company & Team Events
Sales Advisor - Bicester Village (8-16 hours) employer: Rituals UK & Ireland (B Corp™)
Contact Detail:
Rituals UK & Ireland (B Corp™) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Advisor - Bicester Village (8-16 hours)
✨Tip Number 1
Familiarise yourself with Rituals' product range and brand values. Understanding their philosophy and the benefits of their products will help you connect with customers and provide tailored recommendations.
✨Tip Number 2
Practice your customer engagement skills. Role-play scenarios with friends or family to enhance your ability to listen actively and respond to customer needs, which is crucial for a Sales Advisor.
✨Tip Number 3
Showcase your enthusiasm for the beauty and cosmetics industry during any interactions. Being genuinely excited about the products can make a significant difference in how you connect with potential customers.
✨Tip Number 4
Network with current or former employees of Rituals. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying for the role.
We think you need these skills to ace Sales Advisor - Bicester Village (8-16 hours)
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Rituals UK & Ireland is looking for in a Sales Advisor. Highlight your customer service skills and any relevant retail or hospitality experience in your application.
Tailor Your CV: Make sure your CV reflects your experience in retail or hospitality. Emphasise your ability to connect with customers and provide excellent service, as these are key qualities for this role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the brand and your understanding of their products. Mention specific experiences where you turned customer interactions into memorable experiences.
Showcase Your Personality: Rituals values a high-energy, personable approach. Use your application to convey your personality and how you would fit into their team culture. A touch of humour can go a long way!
How to prepare for a job interview at Rituals UK & Ireland (B Corp™)
✨Show Your Passion for the Brand
Make sure to express your enthusiasm for Rituals and its products during the interview. Share why you love the brand and how it aligns with your values, as this will demonstrate your genuine interest in becoming a part of their team.
✨Prepare for Customer Interaction Scenarios
Since the role involves engaging directly with customers, be ready to discuss how you would handle various customer scenarios. Think of examples from your past experience where you provided excellent customer service or resolved issues effectively.
✨Highlight Your Teamwork Skills
Rituals values a collaborative environment, so be prepared to talk about your experiences working in teams. Share specific instances where you contributed to team goals or supported your colleagues, showcasing your ability to work well with others.
✨Demonstrate Attention to Detail
As a Sales Advisor, you'll need to maintain store standards and ensure a tidy environment. Be ready to discuss how you stay organised and pay attention to detail in your previous roles, as this will show that you can uphold the company's visual merchandising standards.
