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- Tasks: Lead a dynamic team and create memorable shopping experiences for customers.
- Company: Join Rituals, a B Corp committed to sustainability and community.
- Benefits: Enjoy training opportunities, competitive bonuses, employee discounts, and wellbeing initiatives.
- Why this job: Be part of a supportive culture that values growth, teamwork, and customer satisfaction.
- Qualifications: Previous retail or hospitality experience and strong people management skills required.
- Other info: Must be available for early and late shifts; 5-year work history and clean record essential.
The predicted salary is between 24000 - 36000 £ per year.
Join Rituals and be a key part of our supportive shop team, creating unforgettable experiences for every customer. Assist the manager in leading the team, and get the opportunity to grow your skills every day.
As Assistant Store Manager, your focus is on motivating your team and giving each customer a meaningful shopping experience. You are also second-in-command, ready to fill in for your Store Manager and take charge when necessary. Above all, you are dedicated to driving your store's performance by ensuring excellent customer service, effective teamwork and efficient operations every day.
You will act as a role model for your team and a true ambassador for Rituals. You will support your Store Manager in creating a culture of trust, based on positive and constructive feedback. You will help to recruit, hire and retain a diverse and talented store team, coach your team members to help them feel more engaged while achieving their full potential, and serve as your Store Manager's right hand by helping them with day-to-day business activities!
Bring all of you
High on energy, low on ego and with a little bit of humour! You are 'one of a kind' because of your ability to encourage others and reach your store's goals in terms of customer satisfaction and sales. In addition, as Assistant Store Manager, you are inspiring and performance orientated.
On Top Of That, You Have
- Prior relevant experience as an Assistant Store Manager or equivalent within retail or hospitality.
- People management skills (e.g., communication, motivation, coaching, connection, and inspiration).
- Experience in sharing knowledge to drive behavioural change and develop others.
- Decision making and problem-solving skills.
- Essential: 5-year checkable work history.
- Essential: Clean criminal record check (CRB/DBS).
- Essential: Must be available to work early shifts starting at 3 AM on three days per week and late shifts ending at 10 PM on two days per week.
Benefits of working at Rituals
- Training and development opportunities.
- Competitive bonus scheme.
- Rituals employee discount.
- Numerous wellbeing initiatives and EAP.
- Company & Team Events.
Assistant Store Manager - Luton Airport (40 hours - 12 month FTC) employer: Rituals UK & Ireland (B Corp™)
Contact Detail:
Rituals UK & Ireland (B Corp™) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Store Manager - Luton Airport (40 hours - 12 month FTC)
✨Tip Number 1
Familiarise yourself with Rituals' brand values and products. Understanding their ethos will help you connect with the team and demonstrate your passion for the brand during any discussions.
✨Tip Number 2
Prepare examples of how you've successfully motivated and managed a team in previous roles. Highlighting your people management skills will show that you're ready to take on the responsibilities of an Assistant Store Manager.
✨Tip Number 3
Be ready to discuss your problem-solving abilities. Think of specific instances where you've made decisions under pressure, as this role requires quick thinking and effective decision-making.
✨Tip Number 4
Show enthusiasm for the retail environment, especially in a fast-paced setting like an airport. Your energy and positive attitude can set you apart from other candidates, so let that shine through in your interactions.
We think you need these skills to ace Assistant Store Manager - Luton Airport (40 hours - 12 month FTC)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in retail or hospitality, especially any previous roles as an Assistant Store Manager. Emphasise your people management skills and any achievements that demonstrate your ability to motivate a team.
Craft a Compelling Cover Letter: In your cover letter, express your passion for customer service and your commitment to creating a positive shopping experience. Mention specific examples of how you've successfully led a team or improved store performance in the past.
Highlight Relevant Skills: Clearly outline your decision-making and problem-solving skills in your application. Provide examples of how you've used these skills in previous roles to enhance team performance or resolve customer issues.
Show Your Availability: Since the role requires early and late shifts, make sure to mention your flexibility and availability in your application. This shows that you are ready to meet the demands of the position right from the start.
How to prepare for a job interview at Rituals UK & Ireland (B Corp™)
✨Show Your Leadership Skills
As an Assistant Store Manager, you'll need to demonstrate your ability to lead and motivate a team. Prepare examples of how you've successfully managed teams in the past, focusing on your communication and coaching skills.
✨Understand Rituals' Values
Familiarise yourself with Rituals' brand values and mission. Be ready to discuss how you align with their commitment to creating meaningful customer experiences and fostering a positive team culture.
✨Prepare for Situational Questions
Expect questions that assess your problem-solving and decision-making abilities. Think of scenarios where you've had to make tough decisions or resolve conflicts, and be prepared to explain your thought process.
✨Highlight Your Flexibility
Given the early and late shifts required for this role, emphasise your availability and willingness to work varied hours. Share any previous experiences where you've adapted to changing schedules or demands.
