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- Tasks: Engage with customers, create memorable experiences, and advise on our luxury products.
- Company: Join a vibrant team at Rituals, where joy and beauty come together.
- Benefits: Enjoy training, competitive bonuses, employee discounts, and wellness initiatives.
- Why this job: Be the face of our brand and make a real impact on customer experiences.
- Qualifications: Experience in retail or hospitality, strong customer service skills, and a team player attitude.
- Other info: Dynamic work environment with opportunities for personal and professional growth.
The predicted salary is between 11 - 16 £ per hour.
Ready to be the face of our brand, and engage with customers from the moment they set foot in the shop? Join our shop team, where every interaction is a chance to spread joy and beauty, creating unforgettable experiences for every customer.
As a Rituals Advisor, you are part of our store team. You engage directly with our customers, listen to their needs, and advise them on which of our products are the perfect match for them. You turn every customer interaction into a memorable customer experience.
Being a Rituals Advisor means being a luxury sales advisor with many exciting opportunities to grow in your career. By working closely with your Store Manager and Assistant Store Manager, you'll reach your personal goals and the goals for the store. You'll interact with customers every day and ensure to provide a "best in class" customer experience. You'll follow store operational and safety procedures as well as keep the store clean and tidy according to company visual merchandising standards.
High on energy, low on ego and with a little bit of humour! You are 'one of a kind' because of your ability to connect with customers and make them feel at home in our stores. In addition, as a Rituals Advisor, you are professional and excited about our brand. You know how to share that excitement by showing our customers how our products can make them feel even better.
On Top Of That, You Have:
- Relevant experience in a similar position within retail or hospitality.
- A customer-service mentality and team-player's work ethic.
- Decision making and problem-solving skills.
- Good attention to detail, organised and structured.
All your information will be kept confidential according to EEO guidelines.
Benefits of working at Rituals:
- Training and development opportunities
- Competitive bonus scheme
- Rituals employee discount
- Quarterly product allowance
- Numerous wellbeing initiatives and EAP
- Company & Team Events
Sales Advisor - Oxford (8 hours) employer: Rituals UK & Ireland (B CorpTM)
Contact Detail:
Rituals UK & Ireland (B CorpTM) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Advisor - Oxford (8 hours)
✨Tip Number 1
Get to know the brand inside out! Before your interview, dive into Rituals' products and values. This way, you can show off your passion and knowledge when chatting with the team, making you stand out as a candidate who truly gets what they're all about.
✨Tip Number 2
Practice your customer engagement skills! Think of scenarios where you can demonstrate how you'd connect with customers. Role-playing with a friend can help you feel more confident in turning every interaction into a memorable experience.
✨Tip Number 3
Show your personality! When you meet the team, let your energy and humour shine through. They’re looking for someone who can bring joy to the shop, so don’t be afraid to be yourself and share your excitement about the brand.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on joining the team. Don’t forget to follow up after applying; a little nudge can go a long way!
We think you need these skills to ace Sales Advisor - Oxford (8 hours)
Some tips for your application 🫡
Show Your Personality: When writing your application, let your unique personality shine through! We want to see the real you, so don’t be afraid to inject a bit of humour and warmth into your words. Remember, we’re looking for someone who can connect with customers, so show us how you do that in your writing.
Tailor Your Application: Make sure to tailor your application specifically for the Sales Advisor role. Highlight any relevant experience you have in retail or hospitality, and explain how it has prepared you to create unforgettable customer experiences. We love seeing how your background aligns with our brand!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured writing that’s easy to read. Use bullet points if necessary to highlight your skills and achievements. This will help us quickly see why you’d be a great fit for our team!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our brand and what we stand for before you hit send!
How to prepare for a job interview at Rituals UK & Ireland (B CorpTM)
✨Know the Brand Inside Out
Before your interview, dive deep into the Rituals brand. Familiarise yourself with their products, values, and what makes them unique in the market. This knowledge will not only impress your interviewers but also help you connect with customers authentically.
✨Showcase Your Customer Service Skills
Prepare to share specific examples from your past experiences where you’ve gone above and beyond for a customer. Highlight your ability to listen, understand needs, and create memorable experiences. This is crucial for a role that revolves around customer engagement!
✨Bring Your Energy and Personality
Rituals is all about creating joy and beauty, so let your personality shine during the interview! Be enthusiastic, use humour where appropriate, and show them how you can make customers feel at home in the store. Remember, they’re looking for someone who embodies their brand spirit.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions that show your interest in the role and the company. Inquire about team dynamics, training opportunities, or how success is measured in the store. This demonstrates your commitment and eagerness to grow within the company.
