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For Companies At a Glance
- Tasks: Lead a vibrant team and create unforgettable customer experiences.
- Company: Join a leading beauty brand with a focus on joy and wellbeing.
- Benefits: Enjoy training, competitive bonuses, discounts, and wellness initiatives.
- Why this job: Be the face of our brand and make a real impact in-store.
- Qualifications: Retail or hospitality supervisory experience and a passion for customer service.
- Other info: Dynamic work environment with opportunities for personal growth.
The predicted salary is between 1300 - 1600 ÂŁ per month.
Ready to be the face of our brand and engage with customers from the moment they set foot in the shop? Join our shop team, where every interaction is a chance to spread joy and beauty, creating unforgettable experiences for every customer.
About the role
As a Rituals Expert, you are part of our inâstore management team. You are a master of the Rituals feelâgood experience with product expertise to match. You are a true brand ambassador, listening to our customers' needs while mentoring our Rituals Advisors.
Key responsibilities
- Lead sales advisory and mentor Rituals Advisors.
- Collaborate with Store Manager and Assistant Store Manager to achieve personal and store goals.
- Interact directly with customers to ensure an optimal customer experience.
Qualifications
- Prior experience as a supervisor or Team Leader within retail or hospitality.
- Strong motivation to reach performance targets.
- Customerâservice mentality and teamâplayer work ethic.
- Decision making and problemâsolving skills.
- Eye for detail, organized and structured.
Benefits
- Training and development opportunities.
- Competitive bonus scheme.
- Rituals employee discount.
- Quarterly product allowance.
- Numerous wellbeing initiatives and EAP.
- Company & team events.
Location: Manchester, England, United Kingdom | Employment type: Partâtime | Seniority level: MidâSenior level
Supervisor - Manchester Arndale (32 hours) employer: Rituals UK & Ireland (B CorpTM)
Contact Detail:
Rituals UK & Ireland (B CorpTM) Recruiting Team
StudySmarter Expert Advice đ¤Ť
We think this is how you could land Supervisor - Manchester Arndale (32 hours)
â¨Tip Number 1
Get to know the brand inside out! Familiarise yourself with Rituals' products and values. This way, when you walk into that interview, you can show off your passion and knowledge, making you stand out as a true brand ambassador.
â¨Tip Number 2
Practice your customer interaction skills. Think about how you would engage with customers in-store. Role-play scenarios with friends or family to boost your confidence and ensure you're ready to create those unforgettable experiences.
â¨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend local events. This can give you insider tips and might even lead to a referral, which is always a bonus when applying through our website.
â¨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. It keeps you fresh in their minds and demonstrates your commitment to joining the team.
We think you need these skills to ace Supervisor - Manchester Arndale (32 hours)
Some tips for your application đŤĄ
Show Your Passion: When you're writing your application, let your enthusiasm for the role shine through! We want to see how much you love engaging with customers and creating memorable experiences. Share a little about why youâre excited to be part of our team at Manchester Arndale.
Tailor Your Experience: Make sure to highlight any previous experience you have in retail or hospitality. Weâre looking for someone who can lead and mentor, so donât forget to mention any relevant supervisory roles you've held. Tailoring your application to reflect our job description will make you stand out!
Be Authentic: We value authenticity, so be yourself in your application! Share your unique approach to customer service and how youâve solved problems in the past. This is your chance to show us what makes you a great fit for our team.
Apply Through Our Website: Donât forget to apply through our website! Itâs the best way for us to receive your application and ensures youâre considered for the role. Plus, itâs super easy â just follow the prompts and youâll be on your way to joining our amazing team!
How to prepare for a job interview at Rituals UK & Ireland (B CorpTM)
â¨Know the Brand Inside Out
Before your interview, dive deep into the Rituals brand. Familiarise yourself with their products, values, and customer experience philosophy. This will not only show your enthusiasm but also help you connect your answers to their brand ethos.
â¨Showcase Your Leadership Skills
As a potential supervisor, it's crucial to demonstrate your leadership abilities. Prepare examples from your past experiences where you've successfully led a team or mentored others. Highlight how you can inspire and motivate the Rituals Advisors to achieve their goals.
â¨Customer-Centric Mindset
Since the role involves direct interaction with customers, be ready to discuss how you prioritise customer service. Share specific instances where you went above and beyond to enhance a customer's experience, showcasing your problem-solving skills and attention to detail.
â¨Prepare Questions for Them
Interviews are a two-way street! Think of insightful questions to ask about the store's goals, team dynamics, or training opportunities. This shows your genuine interest in the role and helps you assess if itâs the right fit for you.
