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For Companies At a Glance
- Tasks: Engage with customers and create unforgettable experiences in our shop.
- Company: Join a vibrant team at Rituals, a leader in luxury retail.
- Benefits: Enjoy training, competitive bonuses, discounts, and wellbeing initiatives.
- Why this job: Be a brand ambassador and mentor while developing your skills in luxury retail.
- Qualifications: Previous retail or hospitality supervisory experience is a must.
- Other info: Dynamic environment with opportunities for personal and professional growth.
The predicted salary is between 13 - 16 £ per hour.
Ready to be the face of our brand, and engage with customers from the moment they set foot in the shop? Join our shop team, where every interaction is a chance to spread joy and beauty, creating unforgettable experiences for every customer.
As a Rituals Expert, you are part of our in‐store management team. You are a master of the Rituals feel‐good experience with the product expertise to match. You are a true brand ambassador, listening to our customers' needs and at the same time, you are a role model and mentor to our Rituals Advisors.
Being a Rituals Expert means being a lead sales advisor with ambitions of expanding your professional skill set in luxury retail and cosmetics! You'll be working alongside your Store Manager, Assistant Store Manager and Rituals Advisors to reach your personal goals and goals for your store. You'll interact directly with customers to ensure an optimal customer experience and you'll mentor and support Rituals Advisors.
High on energy, low on ego and with a little bit of humour! You are 'one of a kind' because of your ability to mentor your team members and connect with customers, so everyone feels at home in our stores. In addition, as Rituals Expert, you are professional and excited about our brand and know how to share that excitement with your team members and our customers!
On Top Of That, You Have:
- Prior experience as a supervisor or Team Leader within retail or hospitality.
- Strong motivation to reach performance targets.
- A customer-service mentality and team-player's work ethic.
- Decision making and problem-solving skills.
- Eye for detail, organised and structured.
Benefits of working at Rituals:
- Training and development opportunities.
- Competitive bonus scheme.
- Rituals employee discount.
- Quarterly product allowance.
- Numerous wellbeing initiatives and EAP.
- Company & Team Events.
Supervisor - Wimbledon (16-24 hours) in London employer: Rituals UK & Ireland (B CorpTM)
Contact Detail:
Rituals UK & Ireland (B CorpTM) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor - Wimbledon (16-24 hours) in London
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with Rituals' products and values. When you walk into that interview, your passion for the brand will shine through, making you a standout candidate.
✨Tip Number 2
Practice your customer engagement skills! Think about how you would create a feel-good experience for customers. Role-play scenarios with friends or family to boost your confidence in connecting with people.
✨Tip Number 3
Show off your leadership skills! Be ready to share examples of how you've mentored others or led a team. Highlighting your ability to inspire and support your colleagues will make you a perfect fit for the Rituals Expert role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining our team. Don’t miss out on this opportunity!
We think you need these skills to ace Supervisor - Wimbledon (16-24 hours) in London
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the brand shine through! We want to see how excited you are about creating unforgettable experiences for our customers. Share why you love Rituals and how you can bring that energy to the team.
Tailor Your CV: Make sure your CV is tailored to the role of a Rituals Expert. Highlight any previous experience in retail or hospitality, especially if you've had supervisory roles. We’re looking for those specific skills that match what we need, so don’t hold back!
Be Authentic: We value authenticity, so be yourself in your application! Share your unique qualities and how they make you a great fit for our team. Remember, we want to know the real you and how you connect with customers and colleagues alike.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application directly. Plus, it shows you’re serious about joining our team. We can’t wait to hear from you!
How to prepare for a job interview at Rituals UK & Ireland (B CorpTM)
✨Know the Brand Inside Out
Before your interview, dive deep into the Rituals brand. Familiarise yourself with their products, values, and customer experience philosophy. This will not only show your enthusiasm but also help you connect your personal experiences with the brand during the conversation.
✨Showcase Your Mentoring Skills
As a potential Rituals Expert, you'll be expected to mentor others. Prepare examples from your past where you've successfully guided or supported team members. Highlight how your leadership style fosters a positive environment and drives performance.
✨Engage with Customer Scenarios
Think about common customer interactions in retail and prepare to discuss how you'd handle them. Be ready to demonstrate your customer-service mentality by sharing specific instances where you went above and beyond to create a memorable experience.
✨Bring Your Energy and Humour
Rituals values a high-energy, low-ego approach. During the interview, let your personality shine through! Use humour appropriately to build rapport with the interviewer, showing that you can create a welcoming atmosphere for both customers and colleagues.
