At a Glance
- Tasks: Engage with customers and create unforgettable experiences in a vibrant retail environment.
- Company: Join a luxury brand known for its beauty and wellness products.
- Benefits: Enjoy training, competitive bonuses, employee discounts, and wellbeing initiatives.
- Other info: Flexible hours with opportunities for personal and professional growth.
- Why this job: Be the face of our brand and make a real impact on customer experiences.
- Qualifications: Experience in retail or hospitality, with a strong customer-service mindset.
The predicted salary is between 12 - 15 £ per hour.
Ready to be the face of our brand, and engage with customers from the moment they set foot in the shop? Join our shop team, where every interaction is a chance to spread joy and beauty, creating unforgettable experiences for every customer.
As a Rituals Advisor, you are part of our store team. You engage directly with our customers, listen to their needs, and advise them on which of our products are the perfect match for them. You turn every customer interaction into a memorable customer experience. Being a Rituals Advisor means being a luxury sales advisor with many exciting opportunities to grow in your career. By working closely with your Store Manager and Assistant Store Manager, you'll reach your personal goals and the goals for the store. You will interact with customers every day and ensure to provide a 'best in class' customer experience. You'll follow store operational and safety procedures as well as keep the store clean and tidy according to company visual merchandising standards.
Bring all of you: high on energy, low on ego, and with a little bit of humour! You are 'one of a kind' because your ability to connect with customers and make them feel at home in our stores. In addition, as Rituals Advisor, you are professional and excited about our brand. You know how to share that excitement by showing our customers how our products can make them feel even better.
Qualifications:
- Relevant experience in a similar position within retail or hospitality.
- A customer-service mentality and team-player's work ethic.
- Decision making and problem-solving skills.
- Eye for detail, organised and structured.
- Essential: 5‐year checkable work history.
- Essential: Clean criminal record check (CRB/DBS).
- Essential: Have full availability across the week and are able to work both morning and late shifts.
Benefits:
- Training and development opportunities
- Competitive bonus scheme
- Rituals employee discount
- Quarterly product allowance
- Numerous wellbeing initiatives and EAP
- Company & Team Events
Sales Advisor - Edinburgh Airport (16 hours) employer: Rituals UK & Ireland (B CorpTM)
Contact Detail:
Rituals UK & Ireland (B CorpTM) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Advisor - Edinburgh Airport (16 hours)
✨Tip Number 1
Get to know the brand inside out! Before your interview, dive into Rituals' products and values. This way, you can show off your passion and knowledge when chatting with the hiring team.
✨Tip Number 2
Practice your customer interaction skills! Role-play with a friend or family member to get comfortable engaging with customers. Remember, it’s all about creating memorable experiences!
✨Tip Number 3
Be yourself during the interview! Show your personality and let your energy shine through. They’re looking for someone who can connect with customers, so don’t hold back on the humour!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest opportunities right there, making it super easy for us to connect.
We think you need these skills to ace Sales Advisor - Edinburgh Airport (16 hours)
Some tips for your application 🫡
Show Your Personality: When writing your application, let your unique personality shine through! We want to see the real you, so don’t be afraid to sprinkle in a bit of humour and energy that matches our brand vibe.
Tailor Your Experience: Make sure to highlight any relevant experience you have in retail or hospitality. We love seeing how your past roles have prepared you for this position, so connect the dots for us!
Be Customer-Centric: Since this role is all about creating unforgettable customer experiences, emphasise your customer-service mentality. Share examples of how you've gone above and beyond for customers in previous jobs.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Edinburgh Airport!
How to prepare for a job interview at Rituals UK & Ireland (B CorpTM)
✨Know the Brand Inside Out
Before your interview, make sure you dive deep into the Rituals brand. Familiarise yourself with their products, values, and what makes them unique. This will not only show your enthusiasm but also help you connect with the interviewers when discussing how you can contribute to creating memorable customer experiences.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've excelled in customer service. Think about times when you turned a challenging situation into a positive one or went above and beyond for a customer. This will demonstrate your customer-service mentality and problem-solving skills, which are crucial for a Sales Advisor role.
✨Dress the Part
As a potential face of the brand, your appearance matters. Dress smartly and in line with the brand's aesthetic. This shows that you understand the importance of visual merchandising and are ready to represent the company well. Plus, it boosts your confidence!
✨Bring Your Energy and Humour
Rituals is looking for someone who is high on energy and low on ego. Be yourself during the interview and let your personality shine through. A little bit of humour can go a long way in making a connection with the interviewers, so don’t be afraid to show your fun side while remaining professional.