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For Companies At a Glance
- Tasks: Lead a vibrant team, engage customers, and create unforgettable shopping experiences.
- Company: Join Rituals, a brand that values joy, beauty, and customer connection.
- Benefits: Enjoy training, competitive bonuses, employee discounts, and wellness initiatives.
- Why this job: Be a brand ambassador and mentor while growing in luxury retail.
- Qualifications: Previous retail or hospitality supervisory experience and a passion for customer service.
- Other info: Dynamic work environment with opportunities for personal and professional growth.
The predicted salary is between 24000 - 36000 ÂŁ per year.
Ready to be the face of our brand and engage with customers from the moment they set foot in the shop? Join our shop team, where every interaction is a chance to spread joy and beauty, creating unforgettable experiences for every customer.
As a Rituals Expert, you are part of our inâstore management team. You are a master of the Rituals feelâgood experience with the product expertise to match. You are a true brand ambassador, listening to our customers' needs, and at the same time, you are a roleâmodel and mentor to our Rituals Advisors.
Being a Rituals Expert means being a lead sales advisor with ambitions of expanding your professional skill set in luxury retail and cosmetics! You will work alongside your Store Manager, Assistant Store Manager and Rituals Advisors to reach your personal goals and the store's objectives. You will interact directly with customers to ensure an optimal customer experience and you will mentor and support Rituals Advisors.
High on energy, low on ego, and with a little bit of humour! You are 'one of a kind' because your ability to mentor team members and connect with customers makes everyone feel at home in our stores. In addition, as a Rituals Expert, you are professional, excited about our brand and know how to share that excitement with your team and customers.
On top of that, you have:
- Prior experience as a supervisor or team leader within retail or hospitality.
- Strong motivation to reach performance targets.
- A customerâservice mentality and teamâplayer work ethic.
- Decisionâmaking and problemâsolving skills.
- Eye for detail, organised and structured.
Benefits of working at Rituals:
- Training and development opportunities
- Competitive bonus scheme
- Rituals employee discount
- Quarterly product allowance
- Numerous wellbeing initiatives and EAP
- Company & team events
Supervisor - West Midlands Outlet (40 hours) in Cannock employer: Rituals UK & Ireland (B CorpTM)
Contact Detail:
Rituals UK & Ireland (B CorpTM) Recruiting Team
StudySmarter Expert Advice đ¤Ť
We think this is how you could land Supervisor - West Midlands Outlet (40 hours) in Cannock
â¨Tip Number 1
Get to know the brand inside out! Before your interview, dive into Rituals' products and values. This way, you can show off your passion and knowledge, making you stand out as a true brand ambassador.
â¨Tip Number 2
Practice your people skills! Since you'll be engaging with customers and mentoring team members, think of examples from your past experiences where you've excelled in customer service or leadership. Share these stories during your chat!
â¨Tip Number 3
Show your enthusiasm! When you walk into that interview, let your energy shine through. A positive attitude and a bit of humour can go a long way in making a memorable impression on the hiring team.
â¨Tip Number 4
Donât forget to apply through our website! Itâs the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the Rituals family. Letâs get you that dream job!
We think you need these skills to ace Supervisor - West Midlands Outlet (40 hours) in Cannock
Some tips for your application đŤĄ
Show Your Passion: When writing your application, let your enthusiasm for the brand shine through! We want to see how excited you are about creating unforgettable experiences for customers. Share a bit about why you love Rituals and how you connect with our values.
Tailor Your CV: Make sure your CV is tailored to the role of Supervisor. Highlight your previous experience in retail or hospitality, especially any leadership roles. Weâre looking for those specific skills that make you a great fit for our team!
Be Authentic: Donât be afraid to let your personality come through in your application. We value authenticity and want to know the real you! Use a friendly tone and share personal anecdotes that showcase your customer service skills and team spirit.
Apply Through Our Website: We encourage you to apply directly through our website. Itâs the best way for us to receive your application and ensures you donât miss out on any important updates. Plus, it shows youâre serious about joining our team!
How to prepare for a job interview at Rituals UK & Ireland (B CorpTM)
â¨Know the Brand Inside Out
Before your interview, dive deep into Rituals' brand values, products, and customer experience. Familiarise yourself with their feel-good philosophy and be ready to discuss how you can embody that as a Supervisor. This shows genuine interest and helps you connect with the interviewers.
â¨Showcase Your Leadership Skills
As a potential supervisor, it's crucial to highlight your previous leadership experiences. Prepare specific examples of how you've mentored team members or resolved conflicts in a retail setting. This will demonstrate your capability to lead and inspire others in the store.
â¨Engage with Customer Scenarios
Expect questions about customer interactions. Think of scenarios where youâve gone above and beyond for a customer or turned a negative experience into a positive one. This will showcase your customer-service mentality and problem-solving skills, which are key for this role.
â¨Bring Your Energy and Humour
Rituals values a high-energy, low-ego approach. During the interview, let your personality shine through! Share anecdotes that reflect your sense of humour and ability to create a welcoming atmosphere. This will help the interviewers see how you fit into their vibrant team culture.
