At a Glance
- Tasks: Lead a team to create unforgettable customer experiences and drive sales.
- Company: Join Rituals, a brand that values people and teamwork.
- Benefits: Enjoy training opportunities, competitive bonuses, and employee discounts.
- Why this job: Make a real impact while inspiring your team and enhancing customer satisfaction.
- Qualifications: Experience in retail or hospitality with strong people management skills.
- Other info: Be part of a supportive environment with great wellbeing initiatives and team events.
The predicted salary is between 28800 - 43200 Β£ per year.
Step into a role at Rituals where your hands-on approach and passion for people make a real difference in our shop's success and team spirit. Can you deliver exceptional customer experiences, inspire team members, and lead the way to top-line sales?
Responsibilities
- As Store Manager, focus on creating an unforgettable customer experience and helping your team reach their full potential.
- Work closely with your Area Manager to implement local business strategy and continuously reach performance targets; lead with effective leadership and coach your team to deliver an excellent customer experience.
- Define daily objectives and actions to drive KPIs, develop monthly plans based on productivity targets, ensure excellent store administration, manage inventory and day-to-day operations, and drive employee wellbeing and engagement with regular 1-to-1s and genuine team connections.
Requirements
- Prior relevant Store Manager experience or equivalent within retail or hospitality.
- People management skills (communication, motivation, coaching, connection, and inspiration).
- Experience in sharing knowledge to drive behavioural change and develop others.
- Decision making and problem-solving skills.
Benefits
- Training and development opportunities
- Competitive bonus scheme
- Rituals employee discount
- Quarterly product allowance
- Numerous wellbeing initiatives and EAP
- Company & Team Events
Store Manager - West Midlands (40 hours) in Cannock employer: Rituals UK & Ireland (B CorpTM)
Contact Detail:
Rituals UK & Ireland (B CorpTM) Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Store Manager - West Midlands (40 hours) in Cannock
β¨Tip Number 1
Network like a pro! Reach out to your connections in the retail and hospitality sectors. You never know who might have the inside scoop on a Store Manager position or can put in a good word for you.
β¨Tip Number 2
Prepare for those interviews by practising common questions related to people management and customer experience. We all know that confidence is key, so role-play with a friend or in front of the mirror to nail your responses.
β¨Tip Number 3
Showcase your leadership skills during the interview. Share specific examples of how you've motivated teams or improved customer experiences in your previous roles. This will help you stand out as the perfect fit for the Store Manager role.
β¨Tip Number 4
Donβt forget to apply through our website! Itβs the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Store Manager - West Midlands (40 hours) in Cannock
Some tips for your application π«‘
Show Your Passion for People: When writing your application, let your enthusiasm for customer service and team leadership shine through. We want to see how you can inspire and connect with others, so share specific examples of how you've made a difference in previous roles.
Highlight Relevant Experience: Make sure to emphasise your prior experience as a Store Manager or in a similar role. Weβre looking for those key skills in people management and decision-making, so donβt hold back on showcasing your achievements and how they relate to the responsibilities outlined in the job description.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so use bullet points where possible to make your skills and experiences stand out. This will help us quickly see why youβd be a great fit for our team.
Apply Through Our Website: We encourage you to submit your application directly through our website. Itβs the best way for us to receive your details and ensures youβre considered for the role. Plus, it shows youβre keen on joining our Rituals family!
How to prepare for a job interview at Rituals UK & Ireland (B CorpTM)
β¨Know Your Store Inside Out
Before the interview, make sure youβre familiar with Rituals' products and values. Visit a few stores if you can, and observe how the team interacts with customers. This will help you demonstrate your passion for creating exceptional customer experiences during the interview.
β¨Showcase Your Leadership Style
Prepare examples of how you've successfully led a team in the past. Think about specific situations where you motivated your team or resolved conflicts. This will show that you have the people management skills theyβre looking for and that you can inspire others to reach their full potential.
β¨Be Ready to Discuss KPIs
Since the role involves driving performance targets, be prepared to talk about how you've previously set and achieved KPIs. Bring concrete examples of how youβve defined objectives and what actions you took to meet them. This will highlight your decision-making and problem-solving skills.
β¨Engage with Genuine Questions
At the end of the interview, donβt forget to ask thoughtful questions about the team dynamics and company culture. This shows your interest in employee wellbeing and engagement, which is crucial for a Store Manager role. Plus, it gives you a chance to see if the company is the right fit for you!