At a Glance
- Tasks: Engage with customers and create unforgettable experiences in a vibrant retail environment.
- Company: Join Rituals, a brand dedicated to spreading joy and beauty.
- Benefits: Enjoy training, competitive bonuses, employee discounts, and wellbeing initiatives.
- Why this job: Be the face of our brand and make a real impact on customer experiences.
- Qualifications: Experience in retail or hospitality with a strong customer-service mentality.
- Other info: Dynamic team culture with opportunities for personal and professional growth.
The predicted salary is between 10 - 16 £ per hour.
Ready to be the face of our brand, and engage with customers from the moment they set foot in the shop? Join our shop team, where every interaction is a chance to spread joy and beauty, creating unforgettable experiences for every customer.
As a Rituals Advisor, you are part of our store team. You engage directly with our customers, listen to their needs, and advise them on which of our products are the perfect match for them. You turn every customer interaction into a memorable customer experience.
Being a Rituals Advisor means being a luxury sales advisor with many exciting opportunities to grow in your career. By working closely with your Store Manager and Assistant Store Manager, you’ll reach your personal goals and the goals for the store. You’ll interact with customers every day and ensure to provide a “best in class” customer experience. You’ll follow store operational and safety procedures as well as keep the store clean and tidy according to company visual merchandising standards.
Bring all of you: high on energy, low on ego and with a little bit of humour! You are ‘one of a kind’ because of your ability to connect with customers and make them feel at home in our stores. In addition, as a Rituals Advisor, you are professional and excited about our brand. You know how to share that excitement by showing our customers how our products can make them feel even better.
On Top Of That, You Have:
- Relevant experience in a similar position within retail or hospitality.
- A customer-service mentality and team-player’s work ethic.
- Decision making and problem-solving skills.
- Good attention to detail, organised and structured.
All your information will be kept confidential according to EEO guidelines.
Benefits of working at Rituals:
- Training and development opportunities
- Competitive bonus scheme
- Rituals employee discount
- Quarterly product allowance
- Numerous wellbeing initiatives and EAP
- Company & Team Events
Sales Advisor - London Wembley Designer Outlet (8 hours) employer: Rituals UK & Ireland (B Corp™)
Contact Detail:
Rituals UK & Ireland (B Corp™) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Advisor - London Wembley Designer Outlet (8 hours)
✨Tip Number 1
Get to know the brand inside out! Before your interview, dive into Rituals' products and values. This way, you can show off your passion and knowledge when chatting with the team, making you stand out as a candidate who truly gets what they're all about.
✨Tip Number 2
Practice your customer engagement skills! Think of scenarios where you can turn a simple interaction into a memorable experience. Role-play with a friend or in front of the mirror to boost your confidence and showcase your ability to connect with customers during the interview.
✨Tip Number 3
Show your personality! Rituals is all about creating joy and beauty, so don’t be afraid to let your unique self shine through. Bring a bit of humour and energy to your conversations, and make sure they see how you can contribute to that vibrant store atmosphere.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the Rituals family. Don’t forget to follow up after applying; a little nudge can go a long way!
We think you need these skills to ace Sales Advisor - London Wembley Designer Outlet (8 hours)
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the brand shine through! We want to see how excited you are about engaging with customers and creating memorable experiences. Share a bit about why you love our products and how you can bring that passion to the role.
Tailor Your Experience: Make sure to highlight any relevant experience you have in retail or hospitality. We’re looking for those customer-service skills, so don’t be shy about sharing specific examples of how you've made a difference in previous roles. Tailoring your application to match what we’re looking for will definitely catch our eye!
Be Yourself: We value authenticity, so don’t hesitate to let your personality shine through in your application. We’re all about high energy and a bit of humour, so if that’s you, show it! Remember, we want to know the real you and how you can connect with our customers.
Apply Through Our Website: To make sure your application gets to us, apply directly through our website. It’s the best way to ensure we see your application and can consider you for the role. Plus, it’s super easy and straightforward – just follow the prompts and you’ll be on your way to joining our team!
How to prepare for a job interview at Rituals UK & Ireland (B Corp™)
✨Know the Brand Inside Out
Before your interview, make sure you’re familiar with Rituals and its product range. Understand their philosophy and how they create memorable customer experiences. This knowledge will help you connect with the interviewers and show your genuine interest in the brand.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you’ve gone above and beyond for customers. Think about times when you turned a negative experience into a positive one. This will demonstrate your customer-service mentality and problem-solving skills, which are crucial for a Sales Advisor role.
✨Bring Your Energy and Personality
Rituals is looking for someone who is high on energy and low on ego. Be yourself during the interview! Let your personality shine through and don’t be afraid to inject a bit of humour. This will help you stand out as a candidate who can connect with customers effortlessly.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions ready to ask the interviewers. Inquire about team dynamics, training opportunities, or how success is measured in the role. This shows that you’re not only interested in the position but also in how you can contribute to the team’s success.