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- Tasks: Engage customers and create unforgettable experiences as a Rituals Expert.
- Company: Join a vibrant team at Rituals, where beauty meets joy.
- Benefits: Enjoy training, competitive bonuses, discounts, and wellness initiatives.
- Why this job: Be a brand ambassador and mentor while developing your skills in luxury retail.
- Qualifications: Previous supervisory experience in retail or hospitality is essential.
- Other info: Dynamic work environment with opportunities for personal and professional growth.
The predicted salary is between 1300 - 1800 £ per month.
Ready to be the face of our brand, and engage with customers from the moment they set foot in the shop? Join our shop team, where every interaction is a chance to spread joy and beauty, creating unforgettable experiences for every customer.
As a Rituals Expert, you’re part of our in‑store management team. You are a master of the Rituals feel‑good experience with the product expertise to match. You are a true brand ambassador, listening to our customers’ needs and at the same time, you are a role model and mentor to our Rituals Advisors. Being a Rituals Expert means being a lead sales advisor with ambitions of expanding your professional skill set in luxury retail and cosmetics!
You’ll be working alongside your Store Manager, Assistant Store Manager and Rituals Advisors to reach your personal goals and goals for your store. You’ll interact directly with customers to ensure an optimal customer experience and you’ll mentor and support Rituals Advisors.
Bring all of you: High on energy, low on ego and with a little bit of humour! You are ‘one of a kind’ because of your ability to mentor your team members and connect with customers, so everyone feels at home in our stores. In addition, as Rituals Expert, you are professional and excited about our brand and know how to share that excitement with your team members and our customers!
On Top Of That, You Have:
- Prior experience as a supervisor or Team Leader within retail or hospitality.
- Strong motivation to reach performance targets.
- A customer-service mentality and team-player’s work ethic.
- Decision making and problem-solving skills.
- Eye for detail, organised and structured.
Benefits of working at Rituals:
- Training and development opportunities.
- Competitive bonus scheme.
- Rituals employee discount.
- Quarterly product allowance.
- Numerous wellbeing initiatives and EAP.
- Company & Team Events.
Supervisor - Teesside Park (32 hours) in Thornaby-on-Tees employer: Rituals UK & Ireland (B Corp)
Contact Detail:
Rituals UK & Ireland (B Corp) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor - Teesside Park (32 hours) in Thornaby-on-Tees
✨Tip Number 1
Get to know the brand inside out! Before your interview, dive into everything Rituals has to offer. Familiarise yourself with their products and values so you can show off your passion and knowledge when chatting with the team.
✨Tip Number 2
Practice your people skills! Since you'll be engaging with customers and mentoring your team, think of examples from your past experiences where you've made a positive impact. This will help you shine during those crucial conversations.
✨Tip Number 3
Show your enthusiasm! When you walk into that interview, let your energy and excitement for the role radiate. Remember, they want someone who embodies the Rituals vibe, so don’t hold back on your personality!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen and ready to join the Rituals family. Let’s get you in there!
We think you need these skills to ace Supervisor - Teesside Park (32 hours) in Thornaby-on-Tees
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the brand shine through! We want to see how excited you are about creating unforgettable experiences for customers and how you embody the Rituals feel-good vibe.
Tailor Your CV: Make sure your CV highlights your relevant experience in retail or hospitality. We’re looking for someone who can mentor and support our team, so showcase any leadership roles or customer service achievements you've had!
Be Authentic: Don’t be afraid to let your personality come through in your application. We value high energy and a sense of humour, so if that’s you, make sure it reflects in your writing. We want to know the real you!
Apply Through Our Website: For the best chance of success, apply directly through our website. It’s the easiest way for us to see your application and get you one step closer to joining our amazing team at Teesside Park!
How to prepare for a job interview at Rituals UK & Ireland (B Corp)
✨Know the Brand Inside Out
Before your interview, dive deep into the Rituals brand. Familiarise yourself with their products, values, and customer experience philosophy. This will not only show your enthusiasm but also help you connect your personal experiences with the brand during the interview.
✨Showcase Your Leadership Skills
As a potential supervisor, it's crucial to highlight your leadership abilities. Prepare examples of how you've successfully mentored team members or resolved conflicts in previous roles. This will demonstrate your capability to lead and inspire others in the store.
✨Engage with Customer Scenarios
Expect questions about customer interactions. Think of specific situations where you went above and beyond for a customer or turned a negative experience into a positive one. This will showcase your customer-service mentality and problem-solving skills.
✨Bring Your Energy and Humour
Rituals values a high-energy, low-ego approach. Be yourself and let your personality shine through during the interview. A little humour can go a long way in making a memorable impression, so don’t be afraid to show your fun side!
