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For Companies At a Glance
- Tasks: Engage with customers and create unforgettable experiences in a luxury retail environment.
- Company: Join a vibrant team at Rituals, known for its beauty and wellness products.
- Benefits: Enjoy training opportunities, competitive bonuses, employee discounts, and wellbeing initiatives.
- Why this job: Be the face of our brand and make a real impact on customer experiences.
- Qualifications: Experience in retail or hospitality, strong customer service skills, and a team-player attitude.
- Other info: Dynamic work environment with exciting career growth opportunities.
The predicted salary is between 10 - 13 £ per hour.
Ready to be the face of our brand, and engage with customers from the moment they set foot in the shop? Join our shop team, where every interaction is a chance to spread joy and beauty, creating unforgettable experiences for every customer.
As a Rituals Advisor, you are part of our store team. You engage directly with our customers, listen to their needs, and advise them on which of our products are the perfect match for them. You turn every customer interaction into a memorable customer experience.
Being a Rituals Advisor means being a luxury sales advisor with many exciting opportunities to grow in your career. By working closely with your Store Manager and Assistant Store Manager, you’ll reach your personal goals and the goals for the store. You’ll interact with customers every day and ensure to provide a “best in class” customer experience. You’ll follow store operational and safety procedures as well as keep the store clean and tidy according to company visual merchandising standards.
Bring all of you: High on energy, low on ego and with a little bit of humour! You are ‘one of a kind’ because of your ability to connect with customers and make them feel at home in our stores. In addition, as a Rituals Advisor, you are professional and excited about our brand. You know how to share that excitement by showing our customers how our products can make them feel even better.
On Top Of That, You Have:
- Relevant experience in a similar position within retail or hospitality.
- A customer-service mentality and team-player’s work ethic.
- Decision making and problem-solving skills.
- Good attention to detail, organised and structured.
All your information will be kept confidential according to EEO guidelines.
Benefits of working at Rituals:
- Training and development opportunities
- Competitive bonus scheme
- Rituals employee discount
- Quarterly product allowance
- Numerous wellbeing initiatives and EAP
- Company & Team Events
Sales Advisor - Swindon Designer Outlet (8hours) employer: Rituals UK & Ireland (B Corp™)
Contact Detail:
Rituals UK & Ireland (B Corp™) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Advisor - Swindon Designer Outlet (8hours)
✨Tip Number 1
Get to know the brand inside out! Before your interview, dive into Rituals' products and values. This way, you can show off your passion and knowledge when chatting with the team, making you stand out as a candidate who truly gets what they're all about.
✨Tip Number 2
Practice your customer engagement skills! Think of scenarios where you can turn a simple interaction into a memorable experience. Role-play with a friend or family member to get comfortable with how you’d connect with customers in-store.
✨Tip Number 3
Show your personality! When you meet the team, let your energy and humour shine through. They’re looking for someone who can bring joy to the shop floor, so don’t be afraid to be yourself and share a laugh or two!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Rituals family. Don’t miss out on this opportunity to kickstart your career with us!
We think you need these skills to ace Sales Advisor - Swindon Designer Outlet (8hours)
Some tips for your application 🫡
Show Your Personality: When writing your application, let your unique personality shine through! We want to see the real you, so don’t be afraid to sprinkle in a bit of humour and warmth. Remember, we’re looking for someone who can connect with customers, so show us how you’d do that in your application.
Tailor Your Experience: Make sure to highlight any relevant experience you have in retail or hospitality. We love seeing how your past roles have prepared you for this position. Be specific about your achievements and how they relate to creating memorable customer experiences – that’s what we’re all about!
Keep It Neat and Tidy: Just like we keep our store looking fabulous, your application should be well-organised and easy to read. Use clear headings and bullet points where necessary. A tidy application reflects your attention to detail, which is super important for us at Rituals.
Apply Through Our Website: We encourage you to apply directly through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be one step closer to joining our amazing team!
How to prepare for a job interview at Rituals UK & Ireland (B Corp™)
✨Know the Brand Inside Out
Before your interview, make sure you dive deep into Rituals' brand values and product offerings. Familiarise yourself with their bestsellers and unique selling points. This will not only show your enthusiasm but also help you connect with the interviewers when discussing how you can contribute to creating memorable customer experiences.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've gone above and beyond for customers. Think about specific situations where you turned a negative experience into a positive one. This will demonstrate your customer-service mentality and problem-solving skills, which are crucial for a Sales Advisor role.
✨Bring Your Energy and Personality
Rituals is looking for someone who is high on energy and low on ego. During the interview, let your personality shine through! Use humour where appropriate and engage with the interviewers as if they were customers. This will give them a taste of how you would interact with customers in-store.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions that show your interest in the role and the company. Inquire about training opportunities, team dynamics, or how success is measured in the store. This not only shows your eagerness to grow but also helps you determine if the company culture aligns with your values.
