At a Glance
- Tasks: Engage customers and create unforgettable experiences as a Rituals Expert.
- Company: Join a vibrant team at Rituals, a leading luxury retail brand.
- Benefits: Enjoy training, competitive bonuses, discounts, and wellbeing initiatives.
- Why this job: Be a brand ambassador and mentor while developing your skills in cosmetics.
- Qualifications: Previous retail or hospitality supervisory experience and a passion for customer service.
- Other info: Dynamic work environment with opportunities for personal and professional growth.
Ready to be the face of our brand, and engage with customers from the moment they set foot in the shop? Join our shop team, where every interaction is a chance to spread joy and beauty, creating unforgettable experiences for every customer.
Share your talents
As a Rituals Expert, you’re part of our in‑store management team. You are a master of the Rituals feel‑good experience with the product expertise to match. You are a true brand ambassador, listening to our customers’ needs and at the same time, you are a role model and mentor to our Rituals Advisors.
Being a Rituals Expert means being a lead sales advisor with ambitions of expanding your professional skill set in luxury retail and cosmetics!
You’ll be working alongside your Store Manager, Assistant Store Manager and Rituals Advisors to reach your personal goals and goals for your store. You’ll interact directly with customers to ensure an optimal customer experience and you’ll mentor and support Rituals Advisors.
Bring all of you
High on energy, low on ego and with a little bit of humour!
You are ‘one of a kind’ because your ability to mentor your team members and connect with customers, so everyone feels at home in our stores. In addition, as Rituals Expert, you are professional and excited about our brand and know how to share that excitement with your team members and our customers!
On Top Of That, You Have
- Prior experience as a supervisor or Team Leader within retail or hospitality.
- Strong motivation to reach performance targets.
- A customer-service mentality and team-player’s work ethic
- Decision making and problem-solving skills.
- Eye for detail, organised and structured.
Benefits of working at Rituals
- Training and development opportunities
- Competitive bonus scheme
- Rituals employee discount
- Quarterly product allowance
- Numerous wellbeing initiatives and EAP
- Company & Team Events
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Supervisor - Leeds White Rose (32 hours) employer: Rituals UK & Ireland (B Corp™)
Contact Detail:
Rituals UK & Ireland (B Corp™) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor - Leeds White Rose (32 hours)
✨Tip Number 1
Get to know the brand inside out! Before your interview, dive into Rituals' products and values. This way, you can show off your passion and knowledge, making you stand out as a true brand ambassador.
✨Tip Number 2
Practice your customer interaction skills! Think about how you would engage with customers in-store. Role-play scenarios with friends or family to get comfortable with creating that unforgettable experience.
✨Tip Number 3
Show off your leadership skills! Be ready to share examples of how you've mentored or supported team members in the past. Highlighting your ability to inspire others will make you a strong candidate for the supervisor role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining the Rituals family. Let’s get you that interview!
We think you need these skills to ace Supervisor - Leeds White Rose (32 hours)
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the brand shine through! We want to see how excited you are about creating unforgettable experiences for our customers. Share why you love Rituals and how you can contribute to spreading joy in our stores.
Highlight Relevant Experience: Make sure to mention any previous experience as a supervisor or team leader in retail or hospitality. We’re looking for those who have a knack for mentoring and leading a team, so don’t be shy about showcasing your skills and achievements!
Be Customer-Centric: Remember, it’s all about the customer experience! In your application, emphasise your customer-service mentality and how you’ve gone above and beyond to meet customer needs in the past. We love candidates who put customers first!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s super easy, and you’ll be one step closer to joining our amazing team at Rituals. Don’t miss out on this opportunity!
How to prepare for a job interview at Rituals UK & Ireland (B Corp™)
✨Know the Brand Inside Out
Before your interview, dive deep into the Rituals brand. Familiarise yourself with their products, values, and customer experience philosophy. This will not only show your enthusiasm but also help you connect with the interviewers on a deeper level.
✨Showcase Your Leadership Skills
As a potential supervisor, it's crucial to demonstrate your leadership abilities. Prepare examples of how you've successfully mentored team members or resolved conflicts in previous roles. Highlighting these experiences will show that you're ready to take on the responsibilities of a Rituals Expert.
✨Emphasise Customer Engagement
Since the role involves direct interaction with customers, be ready to discuss your approach to creating memorable customer experiences. Share specific instances where you've gone above and beyond to meet customer needs, showcasing your customer-service mentality.
✨Bring Your Energy and Humour
Rituals is looking for someone with high energy and a touch of humour. During the interview, let your personality shine through! Be engaging and relatable, as this will reflect the kind of atmosphere you would create in-store.