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- Tasks: Engage customers and create unforgettable experiences as a Rituals Expert.
- Company: Join a vibrant team at Rituals, where beauty meets joy.
- Benefits: Enjoy training, competitive bonuses, discounts, and wellness initiatives.
- Why this job: Be a brand ambassador and mentor while developing your skills in luxury retail.
- Qualifications: Previous supervisory experience in retail or hospitality is essential.
- Other info: Dynamic environment with opportunities for personal and professional growth.
The predicted salary is between 13 - 16 £ per hour.
Ready to be the face of our brand, and engage with customers from the moment they set foot in the shop? Join our shop team, where every interaction is a chance to spread joy and beauty, creating unforgettable experiences for every customer.
As a Rituals Expert, you are part of our in-store management team. You are a master of the Rituals feel good experience with the product expertise to match. You are a true brand ambassador, listening to our customers' needs and at the same time, you are a role model and mentor to our Rituals Advisors.
Being a Rituals Expert means being a lead sales advisor with ambitions of expanding your professional skill set in luxury retail and cosmetics. You'll be working alongside your Store Manager, Assistant Store Manager and Rituals Advisors to reach your personal goals and goals for your store. You'll interact directly with customers to ensure an optimal customer experience and you'll mentor and support Rituals Advisors.
Bring all of you: high on energy, low on ego and with a little bit of humour. You are 'one of a kind' because of your ability to mentor your team members and connect with customers, so everyone feels at home in our stores. In addition, as Rituals Expert, you are professional and excited about our brand and know how to share that excitement with your team members and our customers.
On Top Of That, You Have:
- Prior experience as a supervisor or Team Leader within retail or hospitality.
- Strong motivation to reach performance targets.
- A customer-service mentality and team-player's work ethic.
- Decision making and problem-solving skills.
- Eye for detail, organised and structured.
Benefits of working at Rituals:
- Training and development opportunities.
- Competitive bonus scheme.
- Rituals employee discount.
- Quarterly product allowance.
- Numerous wellbeing initiatives and EAP.
- Company & Team Events.
Locations
Supervisor - Caledonia Park (16 hours) employer: Rituals UK & Ireland (B Corp™)
Contact Detail:
Rituals UK & Ireland (B Corp™) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor - Caledonia Park (16 hours)
✨Tip Number 1
Get to know the brand inside out! Before your interview, dive deep into Rituals' products and values. This way, you can show off your passion and knowledge, making you stand out as a true brand ambassador.
✨Tip Number 2
Practice your people skills! Since you'll be engaging with customers and mentoring team members, role-play some scenarios with friends or family. This will help you feel more confident and ready to create those unforgettable experiences.
✨Tip Number 3
Show your enthusiasm! When you walk into that interview, let your energy shine through. A positive attitude and a bit of humour can go a long way in making a memorable impression on the hiring team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Rituals family and ready to take on the challenge!
We think you need these skills to ace Supervisor - Caledonia Park (16 hours)
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the brand shine through! We want to see how excited you are about creating unforgettable experiences for customers and how you embody the Rituals feel-good vibe.
Tailor Your Experience: Make sure to highlight your previous experience in retail or hospitality. We’re looking for someone who can connect with customers and mentor team members, so share specific examples of how you've done this in the past!
Be Yourself: We love a bit of humour and personality! Don’t be afraid to let your unique self come through in your application. Show us how you can bring energy and a positive attitude to our team.
Apply Through Our Website: To make sure your application gets to us, apply directly through our website. It’s the best way to ensure we see your amazing skills and passion for the role!
How to prepare for a job interview at Rituals UK & Ireland (B Corp™)
✨Know the Brand Inside Out
Before your interview, dive deep into the Rituals brand. Familiarise yourself with their products, values, and customer experience philosophy. This will not only help you answer questions confidently but also show your genuine interest in becoming a part of their team.
✨Showcase Your Mentoring Skills
As a potential Rituals Expert, you'll be expected to mentor others. Prepare examples from your past experiences where you've successfully guided or supported team members. Highlighting these moments will demonstrate your leadership abilities and your commitment to fostering a positive team environment.
✨Engage with Customer Scenarios
Expect situational questions about customer interactions. Think of times when you've turned a negative experience into a positive one. Show how you listen to customers' needs and create memorable experiences, as this aligns perfectly with the role's focus on customer engagement.
✨Bring Your Energy and Humour
Rituals values a high-energy, low-ego approach. During the interview, let your personality shine through! Use humour appropriately to connect with the interviewer, and convey your enthusiasm for the role. This will help them see you as a great fit for their vibrant team culture.
