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- Tasks: Lead the team and create memorable customer experiences in our new store.
- Company: Join Rituals UK & Ireland, a B Corp committed to beauty and wellbeing.
- Benefits: Enjoy training, competitive bonuses, discounts, and wellness initiatives.
- Why this job: Be a brand ambassador and mentor while working in a vibrant retail environment.
- Qualifications: Previous retail or hospitality supervisory experience is essential.
- Other info: This is a part-time role with 20 hours per week.
Join to apply for the Supervisor – Bury St Edmunds (20 hours) role at Rituals UK & Ireland (B Corp)
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Join to apply for the Supervisor – Bury St Edmunds (20 hours) role at Rituals UK & Ireland (B Corp)
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Ready to be the face of our brand, and engage with customers from the moment they set foot in the shop? Join our shop team, where every interaction is a chance to spread joy and beauty, creating unforgettable experiences for every customer.
Share your talents
This position is for our brand new store opening in Bury St Edmunds!
Address: THE ARC SHOPPING CENTRE, BURY ST EDMUNDS
As a Rituals Expert, you’re part of our in-store management team. You are a master of the Rituals feel good experience with the product expertise to match. You are a true brand ambassador, listening to our customers’ needs and at the same time, you are a role model and mentor to our Rituals Advisors.
Being a Rituals Expert means being a lead sales advisor with ambitions of expanding your professional skill set in luxury retail and cosmetics!
You’ll be working alongside your Store Manager, Assistant Store Manager and Rituals Advisors to reach your personal goals and goals for your store. You’ll interact directly with customers to ensure an optimal customer experience and you’ll mentor and support Rituals Advisors.
Bring all of you
High on energy, low on ego and with a little bit of humour!
You are ‘one of a kind’ because your ability to mentor your team members and connect with customers, so everyone feels at home in our stores. In addition, as Rituals Expert, you are professional and excited about our brand and know how to share that excitement with your team members and our customers!
On Top Of That, You Have
- Prior experience as a supervisor or Team Leader within retail or hospitality.
- Strong motivation to reach performance targets.
- A customer-service mentality and team-player’s work ethic
- Decision making and problem-solving skills.
- Eye for detail, organised and structured.
Benefits of working at Rituals
- Training and development opportunities
- Competitive bonus scheme
- Rituals employee discount
- Quarterly product allowance
- Numerous wellbeing initiatives and EAP
- Company & Team Events
Seniority level
-
Seniority level
Mid-Senior level
Employment type
-
Employment type
Part-time
Job function
-
Industries
Cosmetics
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Supervisor - Bury St Edmunds (20 hours) employer: Rituals UK & Ireland (B Corp™)
Contact Detail:
Rituals UK & Ireland (B Corp™) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor - Bury St Edmunds (20 hours)
✨Tip Number 1
Familiarise yourself with Rituals' product range and brand values. Understanding their philosophy and the unique customer experience they aim to create will help you connect better with both customers and your team during the interview.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully mentored or supported team members in previous roles. This will demonstrate your capability to be a role model for the Rituals Advisors.
✨Tip Number 3
Highlight your customer service experience by sharing specific instances where you went above and beyond to enhance a customer's experience. This aligns perfectly with the role's focus on creating unforgettable moments for customers.
✨Tip Number 4
Prepare to discuss your approach to achieving performance targets. Be ready to share strategies you've used in the past to motivate your team and drive sales, as this is crucial for the Supervisor position.
We think you need these skills to ace Supervisor - Bury St Edmunds (20 hours)
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand what Rituals UK & Ireland is looking for in a Supervisor. Pay attention to the skills and experiences they value, such as customer service mentality and team leadership.
Tailor Your CV: Make sure your CV highlights relevant experience in retail or hospitality, especially any supervisory roles. Use specific examples that demonstrate your ability to mentor others and achieve performance targets.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for the brand and your understanding of the Rituals feel-good experience. Mention how your personal values align with their mission and how you can contribute to creating unforgettable customer experiences.
Showcase Your Personality: In your application, let your personality shine through. Rituals values energy and humour, so don’t hesitate to express your enthusiasm for the role and the brand. This will help you stand out as a candidate who fits their culture.
How to prepare for a job interview at Rituals UK & Ireland (B Corp™)
✨Show Your Passion for the Brand
Make sure to express your enthusiasm for Rituals and its products during the interview. Share any personal experiences you've had with their products and how they align with your values, especially since they are a B Corp.
✨Demonstrate Leadership Skills
As a Supervisor, you'll be expected to mentor and lead your team. Prepare examples of how you've successfully managed or supported team members in previous roles, highlighting your decision-making and problem-solving skills.
✨Emphasise Customer Service Experience
Since this role involves direct interaction with customers, be ready to discuss your customer service philosophy. Share specific instances where you went above and beyond to create a memorable experience for a customer.
✨Prepare for Situational Questions
Expect questions that assess how you would handle various scenarios in the store. Think about challenges you've faced in retail or hospitality and how you resolved them, showcasing your organisational skills and attention to detail.
