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- Tasks: Engage customers and create unforgettable experiences as a Rituals Expert.
- Company: Join a vibrant team at Rituals, where beauty meets joy.
- Benefits: Enjoy training, competitive bonuses, discounts, and wellness initiatives.
- Why this job: Be a brand ambassador and mentor while developing your skills in luxury retail.
- Qualifications: Previous supervisory experience in retail or hospitality is essential.
- Other info: Dynamic environment with opportunities for personal and professional growth.
The predicted salary is between 30000 - 42000 £ per year.
Ready to be the face of our brand, and engage with customers from the moment they set foot in the shop? Join our shop team, where every interaction is a chance to spread joy and beauty, creating unforgettable experiences for every customer.
As a Rituals Expert, you are part of our in-store management team. You are a master of the Rituals feel good experience with the product expertise to match. You are a true brand ambassador, listening to our customers' needs and at the same time, you are a role model and mentor to our Rituals Advisors.
Being a Rituals Expert means being a lead sales advisor with ambitions of expanding your professional skill set in luxury retail and cosmetics. You'll be working alongside your Store Manager, Assistant Store Manager and Rituals Advisors to reach your personal goals and goals for your store. You'll interact directly with customers to ensure an optimal customer experience and you'll mentor and support Rituals Advisors.
Bring all of you: high on energy, low on ego and with a little bit of humour. You are 'one of a kind' because of your ability to mentor your team members and connect with customers, so everyone feels at home in our stores. In addition, as Rituals Expert, you are professional and excited about our brand and know how to share that excitement with your team members and our customers.
On Top Of That, You Have:
- Prior experience as a supervisor or Team Leader within retail or hospitality.
- Strong motivation to reach performance targets.
- A customer-service mentality and team-player's work ethic.
- Decision making and problem-solving skills.
- Eye for detail, organised and structured.
Benefits of working at Rituals:
- Training and development opportunities.
- Competitive bonus scheme.
- Rituals employee discount.
- Quarterly product allowance.
- Numerous wellbeing initiatives and EAP.
- Company & Team Events.
Locations
Supervisor - Bluewater (40 hours) employer: Rituals UK & Ireland (B Corp™)
Contact Detail:
Rituals UK & Ireland (B Corp™) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor - Bluewater (40 hours)
✨Tip Number 1
Get to know the brand inside out! Before your interview, dive deep into Rituals' products and values. This way, you can show off your passion and knowledge, making you stand out as a true brand ambassador.
✨Tip Number 2
Practice your people skills! Since you'll be engaging with customers and mentoring team members, think of examples from your past experiences where you've made a positive impact. Share these stories during your interview to showcase your customer-service mentality.
✨Tip Number 3
Show your enthusiasm! When you walk into that interview, let your energy shine through. A little bit of humour goes a long way in connecting with the interviewers and showing them you're a great fit for the team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Rituals family and ready to spread joy and beauty with us!
We think you need these skills to ace Supervisor - Bluewater (40 hours)
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the brand shine through! We want to see how excited you are about creating unforgettable experiences for customers and being part of our team.
Tailor Your CV: Make sure to customise your CV to highlight your relevant experience in retail or hospitality. We’re looking for those who have a knack for mentoring and connecting with customers, so showcase those skills!
Be Authentic: Don’t be afraid to let your personality come through in your application. We value high energy and a sense of humour, so if that’s you, make sure it reflects in your writing!
Apply Through Our Website: For the best chance of success, apply directly through our website. It’s the easiest way for us to see your application and get you one step closer to joining our amazing team!
How to prepare for a job interview at Rituals UK & Ireland (B Corp™)
✨Know the Brand Inside Out
Before your interview, dive deep into the Rituals brand. Familiarise yourself with their products, values, and customer experience philosophy. This will not only help you answer questions confidently but also show your genuine interest in becoming a part of their team.
✨Showcase Your Mentoring Skills
As a potential Rituals Expert, you'll be expected to mentor others. Prepare examples from your past experiences where you've successfully guided or supported team members. Highlighting these moments will demonstrate your leadership qualities and ability to foster a positive team environment.
✨Engage with Customer Scenarios
Expect situational questions about customer interactions. Think of times when you've turned a negative experience into a positive one. Show how you listen to customers' needs and create memorable experiences, as this aligns perfectly with the role's focus on customer engagement.
✨Bring Your Energy and Humour
Rituals values a high-energy, low-ego approach. During the interview, let your personality shine through! Use humour appropriately to connect with the interviewers, and convey your enthusiasm for the role. This will help them see you as a great fit for their vibrant team.
