Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Engage customers and mentor team members to create unforgettable shopping experiences.
- Company: Join Rituals UK & Ireland, a B Corp committed to beauty and wellbeing.
- Benefits: Enjoy training, competitive bonuses, discounts, and wellness initiatives.
- Why this job: Be a brand ambassador in luxury retail while developing your skills in a fun environment.
- Qualifications: No specific qualifications required, just bring your energy and passion for customer service.
- Other info: Flexibility needed for evenings and weekends; perfect for students seeking part-time work.
Overview
Ready to be the face of our brand, and engage with customers from the moment they set foot in the shop? Join our shop team, where every interaction is a chance to spread joy and beauty, creating unforgettable experiences for every customer.
Responsibilities
- As a Rituals Expert, you’re part of our in-store management team. You are a master of the Rituals feel good experience with the product expertise to match. You are a true brand ambassador, listening to our customers’ needs and at the same time, you are a role model and mentor to our Rituals Advisors.
- Being a Rituals Expert means being a lead sales advisor with ambitions of expanding your professional skill set in luxury retail and cosmetics.
- You’ll be working alongside your Store Manager, Assistant Store Manager and Rituals Advisors to reach your personal goals and goals for your store. You’ll interact directly with customers to ensure an optimal customer experience and you’ll mentor and support Rituals Advisors.
- This role requires flexibility to work particularly on Tuesdays, across evenings and weekends.
Qualifications
- High on energy, low on ego and with a little bit of humour!
- You are ‘one of a kind’ because your ability to mentor your team members and connect with customers, so everyone feels at home in our stores. In addition, as Rituals Expert, you are professional and excited about our brand and know how to share that excitement with your team members and our customers!
- Prior experience as a supervisor or Team Leader within retail or hospitality.
- Strong motivation to reach performance targets.
- A customer-service mentality and team-player’s work ethic
- Decision making and problem-solving skills.
- Eye for detail, organized and structured.
Benefits
- Training and development opportunities
- Competitive bonus scheme
- Rituals employee discount
- Quarterly product allowance
- Numerous wellbeing initiatives and EAP
- Company & Team Events
#J-18808-Ljbffr
Supervisor - Belfast (12 hours) employer: Rituals UK & Ireland (B Corp™)
Contact Detail:
Rituals UK & Ireland (B Corp™) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor - Belfast (12 hours)
✨Tip Number 1
Familiarise yourself with Rituals' product range and brand values. Understanding their philosophy and the unique selling points of their products will help you engage customers effectively and demonstrate your passion for the brand.
✨Tip Number 2
Showcase your customer service skills during any interactions, whether in person or online. Highlight experiences where you've created memorable customer interactions, as this role is all about enhancing the customer experience.
✨Tip Number 3
Prepare to discuss your mentoring and leadership experiences. As a Supervisor, you'll be guiding others, so think of examples where you've successfully supported or trained team members in previous roles.
✨Tip Number 4
Be ready to demonstrate your flexibility and adaptability. Since the role requires working evenings and weekends, share instances where you've successfully managed your schedule to meet business needs while maintaining a positive attitude.
We think you need these skills to ace Supervisor - Belfast (12 hours)
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and expectations of a Supervisor at Rituals. Highlight your relevant experience in customer service and team management.
Tailor Your CV: Customise your CV to reflect your skills and experiences that align with the role. Emphasise your ability to mentor others, engage with customers, and your passion for the cosmetics industry.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the brand and the role. Share specific examples of how you've created positive customer experiences and supported team members in previous positions.
Showcase Your Personality: In your application, let your personality shine through. Mention your energy, humour, and unique qualities that make you a great fit for the Rituals team and how you can contribute to their culture.
How to prepare for a job interview at Rituals UK & Ireland (B Corp™)
✨Show Your Passion for the Brand
Make sure to express your enthusiasm for Rituals and its products during the interview. Share specific experiences where you’ve engaged with their brand or similar luxury retail experiences, as this will demonstrate your genuine interest and alignment with their values.
✨Demonstrate Customer Engagement Skills
Prepare examples of how you've successfully interacted with customers in previous roles. Highlight your ability to listen to customer needs and create memorable experiences, as this is crucial for the Supervisor role at Rituals.
✨Emphasise Team Leadership Experience
Since the role involves mentoring and supporting team members, be ready to discuss your leadership style. Share instances where you’ve guided or trained others, showcasing your ability to inspire and motivate a team.
✨Be Ready for Flexibility Questions
Given the requirement for flexibility across evenings and weekends, prepare to discuss your availability. Show that you are adaptable and willing to meet the demands of the role, which will reflect positively on your commitment to the position.
