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For Companies At a Glance
- Tasks: Lead a vibrant team to create unforgettable customer experiences and drive sales.
- Company: Join Rituals, a dynamic cosmetics brand with a passion for people.
- Benefits: Enjoy training, competitive bonuses, employee discounts, and wellbeing initiatives.
- Why this job: Make a real impact while inspiring your team in a fun environment.
- Qualifications: Retail or hospitality management experience and strong people skills.
- Other info: Be part of a supportive culture with exciting company events.
The predicted salary is between 36000 - 60000 £ per year.
Step into a role at Rituals where your hands‑on approach and passion for people make a real difference in our shop's success and team spirit. Can you deliver exceptional customer experiences, inspire team members, and lead the way to top‑line sales? As Store Manager, your focus is on creating an unforgettable customer experience and helping your team reach their full potential. You’ll work closely with your Area Manager to put our local business strategy into place, continuously meet performance targets and lead with effective leadership.
You’ll lead by example, coach your team to deliver excellent customer experience, define daily objectives to drive KPIs, develop monthly plans, ensure excellent store administration, manage inventory, day‑to‑day operations, and drive employee wellbeing and engagement with regular 1-to‑1s and genuine connection by celebrating success. Bring all of you – high on energy, low on ego, with a little humour. You are “one of a kind” because you can motivate your team and reach your goals in terms of customer satisfaction and sales; you are inspiring and performance‑oriented.
Qualifications- Prior relevant Store Manager experience or equivalent within retail or hospitality.
- People‑management skills (communication, motivation, coaching, connection, inspiration).
- Experience in sharing knowledge to drive behavioural change and develop others.
- Decision‑making and problem‑solving skills.
- Training and development opportunities
- Competitive bonus scheme
- Rituals employee discount
- Quarterly product allowance
- Numerous wellbeing initiatives and EAP
- Company & Team Events
- Seniority level: Mid‑Senior level
- Employment type: Full‑time
- Industry: Cosmetics
- Location: London, England, United Kingdom
Store Manager - London Bridge (40 hours) employer: Rituals UK & Ireland (B Corp™)
Contact Detail:
Rituals UK & Ireland (B Corp™) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager - London Bridge (40 hours)
✨Tip Number 1
Network like a pro! Reach out to your connections in the retail and hospitality sectors. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research Rituals and understand their values and customer experience approach. Be ready to share how your hands-on leadership style aligns with their mission.
✨Tip Number 3
Show off your people skills! During interviews, highlight your experience in motivating teams and driving performance. Share specific examples of how you've inspired others to achieve their goals.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining the Rituals team and making a difference.
We think you need these skills to ace Store Manager - London Bridge (40 hours)
Some tips for your application 🫡
Show Your Passion: Let your enthusiasm for customer service and team leadership shine through in your application. We want to see how you can bring that energy to our store and inspire your team!
Tailor Your CV: Make sure your CV highlights relevant experience in retail or hospitality. We’re looking for specific examples of how you've motivated teams and delivered exceptional customer experiences.
Be Authentic: Don’t be afraid to show your personality! We value a sense of humour and genuine connection, so let us see the real you in your cover letter and application.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to see your application and get you on the path to joining our team!
How to prepare for a job interview at Rituals UK & Ireland (B Corp™)
✨Know the Brand Inside Out
Before your interview, dive deep into Rituals' brand values, products, and customer experience philosophy. Understanding their mission will help you articulate how your hands-on approach aligns with their vision.
✨Showcase Your Leadership Style
Prepare examples of how you've successfully led a team in the past. Highlight your people-management skills by discussing specific instances where you motivated your team or improved performance through coaching and connection.
✨Demonstrate Customer-Centric Thinking
Be ready to discuss how you would create unforgettable customer experiences. Think of strategies you've implemented before that drove customer satisfaction and sales, and be prepared to share these insights during the interview.
✨Engage with Genuine Enthusiasm
Bring your energy and a bit of humour to the conversation! Show them that you’re not just about hitting targets but also about fostering a positive team spirit. This will resonate well with their focus on employee wellbeing and engagement.
