At a Glance
- Tasks: Engage with customers and create unforgettable experiences in a vibrant retail environment.
- Company: Join a leading cosmetics brand known for its luxury products and customer focus.
- Benefits: Enjoy training, competitive bonuses, employee discounts, and wellness initiatives.
- Why this job: Be the face of our brand and make a real impact on customer satisfaction.
- Qualifications: Experience in retail or hospitality with a strong customer-service mindset.
- Other info: Exciting opportunities for career growth and team events await you!
The predicted salary is between 10 - 13 £ per hour.
Be among the first 25 applicants. Ready to be the face of our brand, and engage with customers from the moment they set foot in the shop? Join our shop team, where every interaction is a chance to spread joy and beauty, creating unforgettable experiences for every customer.
As a Rituals Advisor, you are part of our store team. You engage directly with our customers, listen to their needs, and advise them on which of our products are the perfect match for them. You turn every customer interaction into a memorable customer experience. Being a Rituals Advisor means being a luxury sales advisor with many exciting opportunities to grow in your career. By working closely with your Store Manager and Assistant Store Manager, you’ll reach your personal goals and the goals for the store.
You’ll interact with customers every day and ensure to provide a ‘best in class’ customer experience. You’ll follow store operational and safety procedures as well as keep the store clean and tidy according to company visual merchandising standards. High on energy, low on ego and with a little bit of humour! You are ‘one of a kind’ because of your ability to connect with customers and make them feel at home in our stores. In addition, as a Rituals Advisor, you are professional and excited about our brand. You know how to share that excitement by showing our customers how our products can make them feel even better.
On Top Of That, You Have:
- Relevant experience in a similar position within retail or hospitality.
- A customer-service mentality and team-player’s work ethic.
- Decision making and problem-solving skills.
- Good attention to detail, organised and structured.
Benefits of working at Rituals:
- Training and development opportunities
- Competitive bonus scheme
- Rituals employee discount
- Quarterly product allowance
- Numerous wellbeing initiatives and EAP
- Company & Team Events
Seniority level: Entry level. Employment type: Part-time. Industries: Cosmetics.
Sales Advisor - York Designer Outlet (8-16 hours) employer: Rituals UK & Ireland (B Corp)
Contact Detail:
Rituals UK & Ireland (B Corp) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Advisor - York Designer Outlet (8-16 hours)
✨Tip Number 1
Get to know the brand inside out! Before your interview, dive into Rituals' products and values. This way, you can show genuine enthusiasm and connect with customers on a deeper level.
✨Tip Number 2
Practice your customer engagement skills! Role-play with friends or family to get comfortable with turning every interaction into a memorable experience. Remember, it’s all about making customers feel at home!
✨Tip Number 3
Show off your team spirit! During interviews, share examples of how you've worked well in teams before. Highlighting your collaborative nature will resonate with the store's culture and values.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll have access to exclusive tips and resources that can help you stand out from the crowd.
We think you need these skills to ace Sales Advisor - York Designer Outlet (8-16 hours)
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for the role shine through! We want to see how excited you are about being a part of our team and engaging with customers. Share why you love our brand and how you can contribute to creating those unforgettable experiences.
Tailor Your CV: Make sure your CV is tailored to the Sales Advisor position. Highlight any relevant experience in retail or hospitality, and don’t forget to mention your customer-service mentality. We’re looking for team players who can connect with customers, so showcase those skills!
Be Yourself: We value authenticity, so don’t be afraid to let your personality shine in your application. Use a friendly tone and show us who you really are. Remember, we’re looking for someone who’s high on energy and low on ego, so keep it light-hearted!
Apply Through Our Website: To make sure your application gets to us quickly, apply directly through our website. It’s the easiest way for us to review your application and get back to you. Plus, you’ll be among the first 25 applicants, which is always a bonus!
How to prepare for a job interview at Rituals UK & Ireland (B Corp)
✨Know the Brand Inside Out
Before your interview, make sure you’re familiar with Rituals and its product range. Understand their values and what makes them unique in the cosmetics industry. This knowledge will help you connect with the brand during the interview and show your genuine interest.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you’ve provided excellent customer service. Think about how you engaged with customers, solved their problems, or created memorable experiences. This will demonstrate that you have the right mentality for a Sales Advisor role.
✨Practice Your Communication Style
As a Sales Advisor, engaging with customers is key. Practice speaking clearly and confidently about how you would approach a customer interaction. Use a friendly tone and be ready to showcase your ability to connect with people, as this is crucial for creating that ‘best in class’ experience.
✨Dress the Part
Since you’ll be representing the brand, make sure to dress smartly and in line with the company’s aesthetic. A polished appearance shows professionalism and respect for the role. Plus, it’ll help you feel more confident during the interview!