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For Companies At a Glance
- Tasks: Engage with customers and create unforgettable shopping experiences in a luxury environment.
- Company: Join our innovative team at the Oxford Street flagship store.
- Benefits: Enjoy training, competitive bonuses, employee discounts, and wellbeing initiatives.
- Why this job: Be the face of our brand and make a real impact on customer wellbeing.
- Qualifications: Experience in retail or hospitality with a strong customer-service mindset.
- Other info: Exciting opportunities for career growth in a dynamic and supportive environment.
Overview
Ready to be the face of our brand, and engage with customers from the moment they set foot in the shop? Join our shop team, where every interaction is a chance to spread joy and beauty, creating unforgettable experiences for every customer.
As a Sales Advisor of our Oxford Street West ‘Mind Oasis’ store, you will guide a transformative shopping experience—blending science-backed treatments with immersive design. Opening this November, this concept redefin es the way customers engage with wellbeing and luxury. Your vision and leadership will ensure every visitor experiences a moment of pause, breath, and reconnection in their everyday lives. Being a Rituals Advisor means being a luxury sales advisor with many exciting opportunities to grow in your career.
By working closely with your Store Manager and Assistant Store Manager, you’ll reach your personal goals and the goals for the store. You’ll interact with customers every day and ensure to provide a ‘best in class’ customer experience. You’ll follow store operational and safety procedures as well as keep the store clean and tidy according to company visual merchandising standards.
Bring all of you
High on energy, low on ego and with a little bit of humour!
You are ‘one of a kind’ because your ability to connect with customers and make them feel at home in our stores. In addition, as Rituals Advisor, you are professional and excited about our brand. You know how to share that excitement by showing our customers how our products can make them feel even better.
Responsibilities
- Interact with customers every day and provide a ‘best in class’ customer experience.
- Follow store operational and safety procedures and keep the store clean and tidy according to company visual merchandising standards.
- Collaborate with Store Manager and Assistant Store Manager to achieve personal and store goals.
- Share brand enthusiasm and demonstrate how products can benefit customers’ wellbeing and everyday life.
Qualifications
- Relevant experience in a similar position within retail or hospitality.
- A customer-service mentality and team-player’s work ethic.
- Decision making and problem-solving skills.
- Good attention to detail, organised and structured.
All your information will be kept confidential according to EEO guidelines.
Benefits
- Training and development opportunities
- Competitive bonus scheme
- Rituals employee discount
- Quarterly product allowance
- Numerous wellbeing initiatives and EAP
- Company & Team Events
Seniority level
Entry level
Employment type
Part-time
Job function
Cosmetics
#J-18808-Ljbffr
Sales Advisor - London Oxford Street Flagship Store (32 - 40 hours) employer: Rituals UK & Ireland (B Corp™)
Contact Detail:
Rituals UK & Ireland (B Corp™) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Advisor - London Oxford Street Flagship Store (32 - 40 hours)
✨Tip Number 1
Get to know the brand inside out! Before your interview, dive into Rituals' products and values. This way, you can show off your enthusiasm and connect with the team on a deeper level.
✨Tip Number 2
Practice your customer interaction skills! Role-play with a friend or family member to get comfortable engaging with customers. Remember, it’s all about creating that unforgettable experience!
✨Tip Number 3
Show your personality! When you meet the team, let your energy and humour shine through. They’re looking for someone who can connect with customers and make them feel at home.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about joining our team.
We think you need these skills to ace Sales Advisor - London Oxford Street Flagship Store (32 - 40 hours)
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the brand shine through! We want to see how excited you are about creating unforgettable experiences for customers. Share why you love our products and how they can enhance wellbeing.
Tailor Your CV: Make sure your CV is tailored to the Sales Advisor role. Highlight any relevant experience in retail or hospitality, and don’t forget to mention your customer-service mentality. We’re looking for team players who can connect with customers!
Be Authentic: We value authenticity, so be yourself in your application. Use a friendly tone and let your personality come through. Remember, we’re looking for someone who can bring energy and a bit of humour to our store!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team at the Oxford Street Flagship Store!
How to prepare for a job interview at Rituals UK & Ireland (B Corp™)
✨Know the Brand Inside Out
Before your interview, dive deep into the brand's values and products. Understand what makes them unique and how they contribute to customer wellbeing. This knowledge will help you connect with the interviewers and show your genuine enthusiasm for the role.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've provided exceptional customer service. Think about times when you turned a negative experience into a positive one. This will demonstrate your ability to create memorable moments for customers, which is key for a Sales Advisor.
✨Emphasise Teamwork and Collaboration
Since you'll be working closely with the Store Manager and Assistant Store Manager, highlight your teamwork skills. Share instances where you've successfully collaborated with others to achieve goals. This shows that you're not just a lone wolf but someone who thrives in a team environment.
✨Bring Your Personality to the Table
The job description mentions being 'high on energy, low on ego'. Be yourself during the interview! Use humour where appropriate and let your personality shine through. This will help the interviewers see how you'd fit into the store's culture and engage with customers.