At a Glance
- Tasks: Engage with customers and create unforgettable shopping experiences in a luxury environment.
- Company: Join our innovative team at the Oxford Street flagship store.
- Benefits: Enjoy training, competitive bonuses, employee discounts, and wellbeing initiatives.
- Other info: Exciting opportunities for career growth in a dynamic and supportive environment.
- Why this job: Be the face of our brand and make a real impact on customer wellbeing.
- Qualifications: Experience in retail or hospitality with a strong customer-service mindset.
Overview
Ready to be the face of our brand, and engage with customers from the moment they set foot in the shop? Join our shop team, where every interaction is a chance to spread joy and beauty, creating unforgettable experiences for every customer.
As a Sales Advisor of our Oxford Street West ‘Mind Oasis’ store, you will guide a transformative shopping experience—blending science-backed treatments with immersive design. Opening this November, this concept redefin es the way customers engage with wellbeing and luxury. Your vision and leadership will ensure every visitor experiences a moment of pause, breath, and reconnection in their everyday lives. Being a Rituals Advisor means being a luxury sales advisor with many exciting opportunities to grow in your career.
By working closely with your Store Manager and Assistant Store Manager, you’ll reach your personal goals and the goals for the store. You’ll interact with customers every day and ensure to provide a ‘best in class’ customer experience. You’ll follow store operational and safety procedures as well as keep the store clean and tidy according to company visual merchandising standards.
Bring all of you
High on energy, low on ego and with a little bit of humour!
You are ‘one of a kind’ because your ability to connect with customers and make them feel at home in our stores. In addition, as Rituals Advisor, you are professional and excited about our brand. You know how to share that excitement by showing our customers how our products can make them feel even better.
Responsibilities
- Interact with customers every day and provide a ‘best in class’ customer experience.
- Follow store operational and safety procedures and keep the store clean and tidy according to company visual merchandising standards.
- Collaborate with Store Manager and Assistant Store Manager to achieve personal and store goals.
- Share brand enthusiasm and demonstrate how products can benefit customers’ wellbeing and everyday life.
Qualifications
- Relevant experience in a similar position within retail or hospitality.
- A customer-service mentality and team-player’s work ethic.
- Decision making and problem-solving skills.
- Good attention to detail, organised and structured.
All your information will be kept confidential according to EEO guidelines.
Benefits
- Training and development opportunities
- Competitive bonus scheme
- Rituals employee discount
- Quarterly product allowance
- Numerous wellbeing initiatives and EAP
- Company & Team Events
Seniority level
Entry level
Employment type
Part-time
Job function
Cosmetics
Sales Advisor - London Oxford Street Flagship Store (32 - 40 hours) employer: Rituals UK & Ireland (B Corp)
At our Oxford Street flagship store, we pride ourselves on being an exceptional employer that fosters a vibrant and inclusive work culture. With a focus on employee growth, we offer extensive training and development opportunities, competitive bonuses, and a generous employee discount, all while promoting wellbeing through various initiatives. Join us in creating transformative customer experiences in a unique environment that blends luxury with mindfulness, making every day at work rewarding and fulfilling.
Contact Details:
Rituals UK & Ireland (B Corp) Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Sales Advisor - London Oxford Street Flagship Store (32 - 40 hours)
✨Get to Know Your Local Scene
Retail is all about community, so don't underestimate the power of local connections. Pop into shops you're interested in, chat with staff, and ask if they have any openings. This personal touch could land you a part-time gig with ease!
✨Show Off Your Personality
Retail is a people business, and employers love genuine, enthusiastic candidates. When you're applying for part-time roles, showcase your customer service skills and personality during interviews. Be yourself, and don't be afraid to share your love for the products!
✨Utilise College or University Resources
If you're a student, check out your university’s career services. They often have links with local retailers looking for part-time staff. It's a great way to find positions that work around your studies while also building your CV!
✨Check Out Seasonal Opportunities
Retail often sees a surge during peak seasons like Christmas or summer sales. Keep your eyes peeled for temporary part-time roles during these times. Many companies, including Rituals UK & Ireland (B Corp), may even transition seasonal workers into permanent positions if you impress them!
We think you need these skills to ace Sales Advisor - London Oxford Street Flagship Store (32 - 40 hours)
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, we know that customer service is king! Make sure your CV highlights any experience you've got with face-to-face interactions. Include specific examples where you went above and beyond for a customer—this shows potential employers like Rituals UK & Ireland (B Corp) that you're all about creating great shopping experiences.
Flexibility is Key!:For a part-time role, showcasing your availability is crucial. Make it clear in your application when you can work, especially if you have weekday and weekend flexibility. Retail can demand odd hours, so we want to see that you're ready to jump in when needed!
Forget the Fancy Formatting:While you want your CV to look good, in retail, clarity is more important than flashiness. Use simple formatting and bullet points to make your experiences stand out. Retail managers at Rituals UK & Ireland (B Corp) will appreciate a straightforward CV that’s easy to skim through.
Craft a Genuine Cover Letter:When applying for a part-time retail position, your cover letter is your chance to shine! Share why you’re excited about Rituals UK & Ireland (B Corp) and what you can bring to their team. Maybe you love their products or admire their customer service philosophy—let that passion come through!
How to prepare for a job interview at Rituals UK & Ireland (B Corp)
✨Mastering Brand Knowledge
As we're heading into a part-time retail role at Rituals UK & Ireland (B Corp), it’s super crucial to know their brand inside out. Familiarise yourself with their products, customer service approach, and any current promotions. This way, you can engage genuinely in conversations and show that you’re already invested in their vibe.
✨Excellent Customer Scenarios
Prepare for customer service scenarios! Retail interviews often include role-play or situational questions. Think about how you'd handle different customer situations, from dealing with complaints to upselling products. We want to hear how you can keep your cool and keep the customer happy!
✨Tailoring Your Availability
Being part-time means flexibility is key! Be ready to discuss your availability honestly. Employers in retail love candidates who can adapt their schedules to peak hours. Show that you're keen to work evenings or weekends if it helps them out.
✨Show Off Your Team Spirit
Teamwork is essential in retail. Bring up experiences where you worked effectively in a team, whether it’s in previous jobs, school projects, or volunteering. We want to know how you can contribute to a positive team environment at Rituals UK & Ireland (B Corp)!
