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For Companies At a Glance
- Tasks: Engage with customers and create memorable shopping experiences in our store.
- Company: Join Rituals UK & Ireland, a B Corp committed to beauty and wellbeing.
- Benefits: Enjoy training opportunities, competitive bonuses, employee discounts, and wellness initiatives.
- Why this job: Be part of a vibrant team that values connection and personal growth.
- Qualifications: Previous retail or hospitality experience and a customer-focused mindset are essential.
- Other info: Flexible hours required, including weekends; part-time role across two days.
Overview
Ready to be the face of our brand, and engage with customers from the moment they set foot in the shop? Join our shop team, where every interaction is a chance to spread joy and beauty, creating unforgettable experiences for every customer.
Share your talents
As a Rituals Advisor, you are part of our store team. You engage directly with our customers, listen to their needs, and advise them on which of our products are the perfect match for them. You turn every customer interaction into a memorable customer experience. Being a Rituals Advisor means being a luxury sales advisor with many exciting opportunities to grow in your career. By working closely with your Store Manager and Assistant Store Manager, you’ll reach your personal goals and the goals for the store. You’ll interact with customers every day and ensure to provide a ‘best in class’ customer experience. You’ll follow store operational and safety procedures as well as keep the store clean and tidy according to company visual merchandising standards.
Bring all of you
High on energy, low on ego and with a little bit of humour! You are ‘one of a kind’ because your ability to connect with customers and make them feel at home in our stores. In addition, as Rituals Advisor, you are professional and excited about our brand. You know how to share that excitement by showing our customers how our products can make them feel even better.
On top of that, you have:
- Relevant experience in a similar position within retail or hospitality.
- A customer-service mentality and team-player’s work ethic.
- Decision making and problem-solving skills.
- Good attention to detail, organised and structured.
All your information will be kept confidential according to EEO guidelines.
Benefits
- Training and development opportunities
- Competitive bonus scheme
- Rituals employee discount
- Quarterly product allowance
- Numerous wellbeing initiatives and EAP
- Company & Team Events
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Sales Advisor - Epsom (8 hours) employer: Rituals UK & Ireland (B Corp™)
Contact Detail:
Rituals UK & Ireland (B Corp™) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Advisor - Epsom (8 hours)
✨Tip Number 1
Familiarise yourself with Rituals' product range and brand values. Understanding their philosophy will help you connect with customers and convey the brand's message effectively during your interactions.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've successfully engaged with customers in previous roles. This will demonstrate your ability to create memorable experiences, which is key for a Sales Advisor.
✨Tip Number 3
Be ready to discuss your flexibility in working hours, especially weekends. Highlighting your availability will show that you're committed to meeting the needs of the store and its customers.
✨Tip Number 4
Prepare to express your enthusiasm for the role and the brand. A genuine passion for Rituals and its products can set you apart from other candidates and make a lasting impression on the hiring team.
We think you need these skills to ace Sales Advisor - Epsom (8 hours)
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Rituals UK & Ireland is looking for in a Sales Advisor. Highlight your customer service skills and any relevant retail or hospitality experience in your application.
Tailor Your CV: Make sure your CV reflects your experience in retail or hospitality. Emphasise your ability to connect with customers and provide excellent service, as these are key qualities for this role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the brand and your understanding of their values. Mention specific experiences where you’ve created memorable customer interactions.
Highlight Flexibility: Since the role requires full flexibility, make sure to mention your availability in your application. This shows that you are ready to meet the demands of the position.
How to prepare for a job interview at Rituals UK & Ireland (B Corp™)
✨Show Your Passion for the Brand
Make sure to express your enthusiasm for Rituals and its products during the interview. Share why you love the brand and how it aligns with your values, as this will demonstrate your genuine interest in becoming a part of their team.
✨Prepare for Customer Interaction Scenarios
Since the role involves engaging directly with customers, be ready to discuss how you would handle various customer scenarios. Think of examples from your past experience where you provided excellent customer service or resolved issues effectively.
✨Highlight Your Teamwork Skills
As a Sales Advisor, you'll be working closely with your Store Manager and colleagues. Be prepared to talk about your experiences in a team environment, showcasing your ability to collaborate and contribute to achieving store goals.
✨Demonstrate Flexibility and Adaptability
Given the requirement for full flexibility, emphasise your willingness to work varied hours, including weekends. Share any previous experiences where you adapted to changing schedules or demands, showing that you're ready to meet the needs of the business.
