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- Tasks: Engage with customers and create unforgettable experiences in our store.
- Company: Join a luxury brand that values joy and beauty.
- Benefits: Enjoy training, competitive bonuses, discounts, and wellbeing initiatives.
- Why this job: Be the face of our brand and make a real impact on customer experiences.
- Qualifications: Experience in retail or hospitality with a strong customer-service mentality.
- Other info: Dynamic team environment with exciting career growth opportunities.
The predicted salary is between 11 - 16 £ per hour.
Ready to be the face of our brand, and engage with customers from the moment they set foot in the shop? Join our shop team, where every interaction is a chance to spread joy and beauty, creating unforgettable experiences for every customer.
As a Rituals Advisor, you are part of our store team. You engage directly with our customers, listen to their needs, and advise them on which of our products are the perfect match for them. You turn every customer interaction into a memorable customer experience.
Being a Rituals Advisor means being a luxury sales advisor with many exciting opportunities to grow in your career. By working closely with your Store Manager and Assistant Store Manager, you’ll reach your personal goals and the goals for the store. You’ll interact with customers every day and ensure to provide a “best in class” customer experience. You’ll follow store operational and safety procedures as well as keep the store clean and tidy according to company visual merchandising standards.
Bring all of you: high on energy, low on ego and with a little bit of humour! You are ‘one of a kind’ because of your ability to connect with customers and make them feel at home in our stores. In addition, as a Rituals Advisor, you are professional and excited about our brand. You know how to share that excitement by showing our customers how our products can make them feel even better.
On top of that, you have:
- Relevant experience in a similar position within retail or hospitality.
- A customer-service mentality and team-player’s work ethic.
- Decision making and problem-solving skills.
- Good attention to detail, organised and structured.
All your information will be kept confidential according to EEO guidelines.
Benefits of working at Rituals:
- Training and development opportunities
- Competitive bonus scheme
- Rituals employee discount
- Quarterly product allowance
- Numerous wellbeing initiatives and EAP
- Company & Team Events
Sales Advisor - Chester (8 hours) employer: Rituals UK & Ireland (B Corp™)
Contact Detail:
Rituals UK & Ireland (B Corp™) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Advisor - Chester (8 hours)
✨Tip Number 1
Get to know the brand inside out! Before your interview, dive into Rituals' products and values. This way, you can show off your passion and knowledge when chatting with the team, making you stand out as a candidate.
✨Tip Number 2
Practice your customer engagement skills! Think about how you would approach customers in-store. Role-play with a friend or family member to get comfortable with turning every interaction into a memorable experience.
✨Tip Number 3
Show your personality! When you meet the team, let your energy and humour shine through. They’re looking for someone who can connect with customers, so don’t be afraid to be yourself and share your excitement for the brand.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Rituals family and ready to bring your unique flair to the team.
We think you need these skills to ace Sales Advisor - Chester (8 hours)
Some tips for your application 🫡
Show Your Personality: When writing your application, let your unique personality shine through! We want to see the real you, so don’t be afraid to sprinkle in a bit of humour and warmth. Remember, we’re looking for someone who can connect with customers, so show us how you’d do that in your application.
Tailor Your Experience: Make sure to highlight any relevant experience you have in retail or hospitality. We love seeing how your past roles have prepared you for this position. Be specific about your achievements and how they relate to creating memorable customer experiences – that’s what we’re all about!
Keep It Neat and Tidy: Just like we keep our stores clean and visually appealing, your application should be well-organised and easy to read. Use clear headings, bullet points, and concise language to make it a breeze for us to see why you’re the perfect fit for the role.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our brand and what we stand for!
How to prepare for a job interview at Rituals UK & Ireland (B Corp™)
✨Know the Brand Inside Out
Before your interview, make sure you’re familiar with Rituals and its product range. Understand their values and what makes them unique in the market. This will not only help you answer questions but also show your genuine interest in the brand.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you’ve gone above and beyond for a customer. Think about how you turned a challenging situation into a positive experience. This will demonstrate your customer-service mentality and problem-solving skills.
✨Engage with Enthusiasm
During the interview, let your personality shine through! Be energetic and approachable, just like you would be on the shop floor. Use humour where appropriate to connect with the interviewer and show that you can create a welcoming atmosphere for customers.
✨Ask Thoughtful Questions
Prepare some insightful questions about the role and the company culture. This shows that you’re not just interested in the job, but also in how you can contribute to the team and grow within the company. It’s a great way to demonstrate your enthusiasm for the position.
