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For Companies At a Glance
- Tasks: Engage with customers, create memorable experiences, and advise on perfect products.
- Company: Join a luxury brand focused on joy and beauty.
- Benefits: Competitive bonuses, employee discounts, and wellness initiatives.
- Why this job: Be the face of our brand and make a real impact on customer experiences.
- Qualifications: Experience in retail or hospitality, strong customer service skills.
- Other info: Opportunities for training, development, and exciting team events.
The predicted salary is between 24000 - 36000 £ per year.
Ready to be the face of our brand, and engage with customers from the moment they set foot in the shop? Join our shop team, where every interaction is a chance to spread joy and beauty, creating unforgettable experiences for every customer.
Share your talents
As a Rituals Advisor, you are part of our store team. You engage directly with our customers, listen to their needs, and advise them on which of our products are the perfect match for them. You turn every customer interaction into a memorable customer experience.
Being a Rituals Advisor means being a luxury sales advisor with many exciting opportunities to grow in your career.
By working closely with your Store Manager and Assistant Store Manager, you\’ll reach your personal goals and the goals for the store. You\’ll interact with customers every day and ensure to provide a \’best in class\’ customer experience. You\’ll follow store operational and safety procedures as well as keep the store clean and tidy according to company visual merchandising standards.
Bring all of you
High on energy, low on ego and with a little bit of humour
You are \’one of a kind\’ because your ability to connect with customers and make them feel at home in our stores. In addition, as Rituals Advisor, you are professional and excited about our brand. You know how to share that excitement by showing our customers how our products can make them feel even better.
On Top Of That, You Have
- Relevant experience in a similar position within retail or hospitality.
- A customer-service mentality and team-player\’s work ethic.
- Decision making and problem-solving skills.
- Good attention to detail, organised and structured.
All your information will be kept confidential according to EEO guidelines.
Benefits of working at Rituals
- Training and development opportunities
- Competitive bonus scheme
- Rituals employee discount
- Quarterly product allowance
- Numerous wellbeing initiatives and EAP
- Company & Team Events
Sales Advisor employer: Rituals UK & Ireland (B Corp)
Contact Detail:
Rituals UK & Ireland (B Corp) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Advisor
✨Tip Number 1
Get to know the brand inside out! Before your interview, dive into Rituals' products and values. This way, you can show off your passion and knowledge when chatting with the team, making you stand out as a candidate who truly gets what they're all about.
✨Tip Number 2
Practice your customer engagement skills! Think of scenarios where you can demonstrate your ability to connect with customers. Role-playing with a friend can help you feel more confident in turning every interaction into a memorable experience.
✨Tip Number 3
Show your personality! When you apply through our website, let your unique charm shine through. We love candidates who are high on energy and low on ego, so don’t be afraid to sprinkle in a bit of humour during your interactions.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in the minds of the hiring team. Plus, it’s a great chance to reiterate why you’d be the perfect fit for the Rituals family.
We think you need these skills to ace Sales Advisor
Some tips for your application 🫡
Show Your Personality: When writing your application, let your unique personality shine through! We want to see the real you, so don’t be afraid to inject a bit of humour and warmth into your words. Remember, we’re looking for someone who can connect with customers, so show us how you do that in your writing.
Tailor Your Application: Make sure to tailor your application specifically for the Sales Advisor role. Highlight any relevant experience in retail or hospitality, and explain how it has prepared you to create unforgettable customer experiences. We love seeing how you relate your past roles to what we do at Rituals!
Be Clear and Concise: While we love a good story, keep your application clear and to the point. Use bullet points if necessary to make your skills and experiences stand out. We appreciate a well-structured application that’s easy to read, so keep it organised and focused on what matters most.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our brand and what we stand for before you hit that submit button!
How to prepare for a job interview at Rituals UK & Ireland (B Corp)
✨Know the Brand Inside Out
Before your interview, dive deep into the Rituals brand. Familiarise yourself with their products, values, and mission. This will not only help you answer questions confidently but also show your genuine interest in becoming part of their team.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've excelled in customer service. Think about times when you turned a negative experience into a positive one or went above and beyond for a customer. This will demonstrate your customer-service mentality and problem-solving skills.
✨Bring Your Personality
Rituals is looking for someone who can connect with customers and create memorable experiences. Don’t be afraid to let your personality shine through during the interview. A little humour and energy can go a long way in making a lasting impression!
✨Ask Thoughtful Questions
At the end of the interview, have a few questions ready to ask your interviewer. This shows that you're engaged and interested in the role. You might ask about the team dynamics, training opportunities, or how success is measured in the store. It’s a great way to show you’re serious about the position!
