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- Tasks: Engage with customers and create unforgettable experiences in our store.
- Company: Join a luxury brand known for joy and beauty.
- Benefits: Enjoy training, discounts, bonuses, and wellbeing initiatives.
- Why this job: Be the face of our brand and make a real impact on customer experiences.
- Qualifications: Experience in retail or hospitality with a strong customer-service mentality.
- Other info: Dynamic team environment with exciting career growth opportunities.
The predicted salary is between 10 - 16 £ per hour.
Ready to be the face of our brand, and engage with customers from the moment they set foot in the shop? Join our shop team, where every interaction is a chance to spread joy and beauty, creating unforgettable experiences for every customer.
As a Rituals Advisor, you are part of our store team. You engage directly with our customers, listen to their needs, and advise them on which of our products are the perfect match for them. You turn every customer interaction into a memorable customer experience.
Being a Rituals Advisor means being a luxury sales advisor with many exciting opportunities to grow in your career. By working closely with your Store Manager and Assistant Store Manager, you’ll reach your personal goals and the goals for the store. You’ll interact with customers every day and ensure to provide a “best in class” customer experience. You’ll follow store operational and safety procedures as well as keep the store clean and tidy according to company visual merchandising standards.
Bring all of you: high on energy, low on ego and with a little bit of humour! You are ‘one of a kind’ because of your ability to connect with customers and make them feel at home in our stores. In addition, as a Rituals Advisor, you are professional and excited about our brand. You know how to share that excitement by showing our customers how our products can make them feel even better.
On top of that, you have:
- Relevant experience in a similar position within retail or hospitality.
- A customer-service mentality and team-player’s work ethic.
- Decision making and problem-solving skills.
- Good attention to detail, organised and structured.
All your information will be kept confidential according to EEO guidelines.
Benefits of working at Rituals:
- Training and development opportunities
- Competitive bonus scheme
- Rituals employee discount
- Quarterly product allowance
- Numerous wellbeing initiatives and EAP
- Company & Team Events
Sales Advisor - Tunbridge Wells (8 hours) in Royal Tunbridge Wells employer: Rituals UK & Ireland (B Corp™)
Contact Detail:
Rituals UK & Ireland (B Corp™) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Advisor - Tunbridge Wells (8 hours) in Royal Tunbridge Wells
✨Tip Number 1
Get to know the brand inside out! Before your interview, dive into Rituals' products and values. This way, when you chat with the team, you can show off your knowledge and passion for what they do.
✨Tip Number 2
Practice your customer engagement skills! Role-play with a friend or family member to simulate those customer interactions. The more comfortable you are, the better you'll shine during your interview.
✨Tip Number 3
Show your personality! Rituals is all about creating memorable experiences, so let your unique charm and humour come through in your conversations. Be yourself and connect with the interviewers on a personal level.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in being part of the Rituals family. Don’t miss out on this opportunity!
We think you need these skills to ace Sales Advisor - Tunbridge Wells (8 hours) in Royal Tunbridge Wells
Some tips for your application 🫡
Show Your Personality: When writing your application, let your unique personality shine through! We want to see the real you, so don’t be afraid to sprinkle in a bit of humour and warmth. Remember, we’re looking for someone who can connect with customers, so show us how you’d do that in your application.
Tailor Your Experience: Make sure to highlight any relevant experience you have in retail or hospitality. We love seeing how your past roles have prepared you for this position. Be specific about your achievements and how they relate to creating memorable customer experiences!
Keep It Neat and Tidy: Just like we keep our stores clean and visually appealing, your application should be well-organised and easy to read. Use clear headings and bullet points where necessary to make it a breeze for us to see your skills and experience at a glance.
Apply Through Our Website: We encourage you to apply directly through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our brand and what we stand for!
How to prepare for a job interview at Rituals UK & Ireland (B Corp™)
✨Know the Brand Inside Out
Before your interview, make sure you dive deep into the Rituals brand. Understand their products, values, and what makes them unique. This knowledge will not only impress your interviewers but also help you connect with customers in a genuine way.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you’ve gone above and beyond for a customer. Think of specific situations where you turned a negative experience into a positive one. This will demonstrate your customer-service mentality and problem-solving skills.
✨Bring Your Energy and Personality
Rituals is all about creating memorable experiences, so let your personality shine during the interview! Be enthusiastic, use humour where appropriate, and show that you can engage with customers in a warm and inviting manner.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions that show your interest in the role and the company. Inquire about training opportunities, team dynamics, or how success is measured in the store. This shows you’re serious about contributing to the team.
