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For Companies At a Glance
- Tasks: Engage customers and create unforgettable experiences as a Rituals Expert.
- Company: Join a vibrant team at Rituals, a leader in luxury retail.
- Benefits: Enjoy training, competitive bonuses, discounts, and wellbeing initiatives.
- Why this job: Be a brand ambassador and mentor while developing your skills in a fun environment.
- Qualifications: Previous retail or hospitality supervisory experience and a passion for customer service.
- Other info: Dynamic role with opportunities for personal and professional growth.
The predicted salary is between 13 - 16 £ per hour.
Ready to be the face of our brand, and engage with customers from the moment they set foot in the shop? Join our shop team, where every interaction is a chance to spread joy and beauty, creating unforgettable experiences for every customer.
As a Rituals Expert, you’re part of our in‑store management team. You are a master of the Rituals feel‑good experience with the product expertise to match. You are a true brand ambassador, listening to our customers’ needs and at the same time, you are a role model and mentor to our Rituals Advisors. Being a Rituals Expert means being a lead sales advisor with ambitions of expanding your professional skill set in luxury retail and cosmetics!
You’ll be working alongside your Store Manager, Assistant Store Manager and Rituals Advisors to reach your personal goals and goals for your store. You’ll interact directly with customers to ensure an optimal customer experience and you’ll mentor and support Rituals Advisors.
Bring all of you: High on energy, low on ego and with a little bit of humour! You are ‘one of a kind’ because of your ability to mentor your team members and connect with customers, so everyone feels at home in our stores. In addition, as Rituals Expert, you are professional and excited about our brand and know how to share that excitement with your team members and our customers!
On Top Of That, You Have:
- Prior experience as a supervisor or Team Leader within retail or hospitality.
- Strong motivation to reach performance targets.
- A customer-service mentality and team-player’s work ethic.
- Decision making and problem-solving skills.
- Eye for detail, organised and structured.
Benefits of working at Rituals:
- Training and development opportunities.
- Competitive bonus scheme.
- Rituals employee discount.
- Quarterly product allowance.
- Numerous wellbeing initiatives and EAP.
- Company & Team Events.
Supervisor - Norwich (16 hours) employer: Rituals UK & Ireland (B Corp™)
Contact Detail:
Rituals UK & Ireland (B Corp™) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor - Norwich (16 hours)
✨Tip Number 1
Get to know the brand inside out! Before your interview, dive into Rituals' products and values. This way, you can show off your passion and knowledge, making you stand out as a true brand ambassador.
✨Tip Number 2
Practice your people skills! Since you'll be engaging with customers and mentoring team members, think of examples from your past experiences where you've made a positive impact. Share these stories during your chat!
✨Tip Number 3
Show your enthusiasm! When you walk into that interview, let your energy shine through. A little bit of humour goes a long way in making connections, so don’t be afraid to let your personality show.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on joining our team and ready to embrace the Rituals experience right from the start.
We think you need these skills to ace Supervisor - Norwich (16 hours)
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the brand shine through! We want to see how excited you are about creating unforgettable experiences for customers and how you embody the Rituals feel-good experience.
Tailor Your Application: Make sure to customise your application to highlight your relevant experience in retail or hospitality. We’re looking for someone who can connect with customers and mentor team members, so share specific examples that showcase these skills!
Be Yourself: We love authenticity! Don’t be afraid to let your personality come through in your writing. High energy and a bit of humour go a long way in making your application stand out and show us that you’re a great fit for our team.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. This way, we can easily track your application and get back to you quickly. Plus, it shows you’re serious about joining our Rituals family!
How to prepare for a job interview at Rituals UK & Ireland (B Corp™)
✨Know the Brand Inside Out
Before your interview, dive deep into the Rituals brand. Familiarise yourself with their products, values, and customer experience philosophy. This will not only show your enthusiasm but also help you connect your personal experiences to the brand's mission during the interview.
✨Showcase Your Mentoring Skills
As a potential Rituals Expert, you'll be expected to mentor others. Prepare examples from your past where you've successfully guided or supported team members. Highlight how your leadership style fosters a positive environment and drives performance.
✨Engage with Customer Scenarios
Think about common customer interactions in retail and prepare to discuss how you'd handle them. Be ready to demonstrate your problem-solving skills and customer service mentality. Use specific examples to illustrate your approach to creating memorable customer experiences.
✨Bring Your Energy and Humour
Rituals values a high-energy, low-ego attitude. During the interview, let your personality shine through! Share anecdotes that reflect your sense of humour and ability to connect with both customers and colleagues, making sure to convey your passion for the role.
