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For Companies At a Glance
- Tasks: Lead a vibrant team and create unforgettable customer experiences.
- Company: Join a leading beauty brand with a focus on joy and wellbeing.
- Benefits: Enjoy training, competitive bonuses, discounts, and wellness initiatives.
- Why this job: Be the face of our brand and make a real impact in-store.
- Qualifications: Retail or hospitality experience with a passion for customer service.
- Other info: Part-time role with opportunities for personal and professional growth.
The predicted salary is between 13 - 16 £ per hour.
Ready to be the face of our brand and engage with customers from the moment they set foot in the shop? Join our shop team, where every interaction is a chance to spread joy and beauty, creating unforgettable experiences for every customer.
About the role
As a Rituals Expert, you’re part of our in‑store management team. You are a master of the Rituals feel‑good experience with product expertise to match. You are a true brand ambassador, listening to our customers’ needs while mentoring our Rituals Advisors.
Key responsibilities
- Lead sales advisory and mentor Rituals Advisors.
- Collaborate with Store Manager, Assistant Store Manager to achieve personal and store goals.
- Interact directly with customers to ensure an optimal customer experience.
Qualifications
- Prior experience as a supervisor or Team Leader within retail or hospitality.
- Strong motivation to reach performance targets.
- Customer‑service mentality and team‑player work ethic.
- Decision making and problem‑solving skills.
- Eye for detail, organized and structured.
Benefits
- Training and development opportunities.
- Competitive bonus scheme.
- Rituals employee discount.
- Quarterly product allowance.
- Numerous wellbeing initiatives and EAP.
- Company & team events.
Location: Manchester, England, United Kingdom | Employment type: Part‑time | Seniority level: Mid‑Senior level
Supervisor - Manchester Arndale (32 hours) employer: Rituals UK & Ireland (B Corp™)
Contact Detail:
Rituals UK & Ireland (B Corp™) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor - Manchester Arndale (32 hours)
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with Rituals' products and values. This way, when you chat with the hiring team, you can show off your passion and knowledge, making you stand out as a true brand ambassador.
✨Tip Number 2
Practice your customer interaction skills! Since the role is all about creating unforgettable experiences, think of examples from your past where you've gone above and beyond for customers. Share these stories during your interview to showcase your customer-service mentality.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or at local events. They can give you insider tips about the company culture and what it takes to succeed in the role. Plus, it shows your genuine interest in joining the team!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to engage with us directly. Let’s make this happen together!
We think you need these skills to ace Supervisor - Manchester Arndale (32 hours)
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see how much you love engaging with customers and creating memorable experiences. Share any relevant stories that highlight your passion for retail or hospitality.
Tailor Your CV: Make sure your CV is tailored to the Supervisor role at Manchester Arndale. Highlight your previous experience as a supervisor or team leader, and don’t forget to mention any specific achievements that demonstrate your ability to meet performance targets.
Be Authentic: We appreciate authenticity! When filling out your application, be yourself and let your personality come through. We’re looking for someone who can connect with our customers and team, so don’t be afraid to show us who you are.
Apply Through Our Website: To make sure your application gets to us directly, apply through our website. It’s the best way to ensure we see your application and can consider you for this exciting opportunity at Rituals!
How to prepare for a job interview at Rituals UK & Ireland (B Corp™)
✨Know the Brand Inside Out
Before your interview, dive deep into the Rituals brand. Familiarise yourself with their products, values, and customer experience philosophy. This will not only impress your interviewers but also help you articulate how you can embody the brand as a Supervisor.
✨Showcase Your Leadership Skills
Prepare examples from your past experiences where you've successfully led a team or mentored others. Highlight specific situations where your decision-making and problem-solving skills made a difference. This will demonstrate your capability to lead the Rituals Advisors effectively.
✨Engage with Customer Scenarios
Think about common customer service scenarios you might face in the role. Be ready to discuss how you would handle various situations, ensuring an optimal customer experience. This shows that you have a customer-service mentality and are prepared for the challenges of the job.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions about the team dynamics, store goals, or training opportunities. This not only shows your interest in the role but also helps you gauge if the company culture aligns with your values.
