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- Tasks: Lead a dynamic team and create unforgettable shopping experiences for customers.
- Company: Join Rituals, a supportive and vibrant retail environment.
- Benefits: Enjoy training opportunities, competitive bonuses, and employee discounts.
- Why this job: Make a real impact while developing your leadership skills in a fun atmosphere.
- Qualifications: Experience in retail or hospitality with strong people management skills.
- Other info: Be part of a culture that values trust, feedback, and personal growth.
The predicted salary is between 25000 - 30000 £ per year.
Join Rituals and be a key part of our supportive shop team, creating unforgettable experiences for every customer. Assist the manager in leading the team, and get the opportunity to grow your skills every day.
As Assistant Store Manager, your focus is on motivating your team and giving each customer a meaningful shopping experience. You’re also second-in-command, ready to fill in for your Store Manager and take charge when necessary. Above all, you’re dedicated to driving your store’s performance by ensuring excellent customer service, effective teamwork and efficient operations every day.
You’ll act as a role model for your team and a true ambassador for Rituals. You’ll support your Store Manager in creating a culture of trust, based on positive and constructive feedback. You’ll help to recruit, hire and retain a diverse and talented store team, coach your team members to help them feel more engaged while achieving their full potential, and serve as your Store Manager’s right hand by helping them with day-to-day business activities!
This role is based in an outlet environment, where we’re looking for someone who can deliver operational excellence, particularly in stock and inventory management, while upholding high store standards in a fast-paced, high-footfall setting. A strong focus on delivering exceptional customer service is essential.
Bring all of you: high on energy, low on ego and with a little bit of humour! You are ‘one of a kind’ because of your ability to encourage others and reach your store’s goals in terms of customer satisfaction and sales. In addition, as Assistant Store Manager, you are inspiring and performance orientated.
On top of that, you have:
- Prior relevant experience at Assistant Store Manager level or equivalent within retail or hospitality.
- People management skills (e.g., communication, motivation, coaching, connection, and inspiration).
- Experience in sharing knowledge to drive behavioural change and develop others.
- Decision making and problem-solving skills.
Benefits of working at Rituals:
- Training and development opportunities
- Competitive bonus scheme
- Rituals employee discount
- Numerous wellbeing initiatives and EAP
- Company & Team Events
Assistant Store Manager - Bolton Middlebrook (32 hours) in Horwich employer: Rituals UK & Ireland (B Corp)
Contact Detail:
Rituals UK & Ireland (B Corp) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Store Manager - Bolton Middlebrook (32 hours) in Horwich
✨Tip Number 1
Get to know the company culture! Before your interview, spend some time browsing Rituals' website and social media. This will help you understand their values and how you can fit in as a supportive team member.
✨Tip Number 2
Practice your people skills! As an Assistant Store Manager, you'll need to motivate and inspire your team. Think of examples from your past experiences where you've successfully led a team or improved customer satisfaction.
✨Tip Number 3
Show off your problem-solving skills! Be ready to discuss how you've tackled challenges in previous roles. This will demonstrate your ability to make decisions and keep operations running smoothly in a fast-paced environment.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining the Rituals team and contributing to their mission of creating unforgettable customer experiences.
We think you need these skills to ace Assistant Store Manager - Bolton Middlebrook (32 hours) in Horwich
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let your enthusiasm for delivering exceptional customer service shine through. Share specific examples of how you've created memorable experiences for customers in the past – this will show us that you truly understand what it means to be a part of our team.
Highlight Your Leadership Skills: As an Assistant Store Manager, you'll be motivating and coaching your team. Make sure to include any relevant experience you have in leading teams or mentoring others. We want to see how you can inspire those around you and contribute to a positive store culture.
Be Authentic and Humorous: We love a bit of personality! Don’t be afraid to let your unique voice come through in your application. A touch of humour can go a long way in making your application stand out, so be yourself and show us why you're 'one of a kind'.
Apply Through Our Website: To make sure your application gets the attention it deserves, apply directly through our website. This way, we can easily track your application and get back to you quicker. Plus, it shows us that you're serious about joining our Rituals family!
How to prepare for a job interview at Rituals UK & Ireland (B Corp)
✨Know the Brand Inside Out
Before your interview, make sure you’re familiar with Rituals' products and values. Understand their mission to create unforgettable experiences for customers and how you can contribute to that as an Assistant Store Manager. This knowledge will show your genuine interest in the role and help you connect with the interviewers.
✨Showcase Your Leadership Skills
As a potential second-in-command, it’s crucial to demonstrate your people management skills. Prepare examples of how you've motivated teams in the past, handled conflicts, or coached team members to success. Highlighting these experiences will illustrate your capability to support the Store Manager effectively.
✨Emphasise Customer Service Excellence
Rituals places a strong emphasis on exceptional customer service. Be ready to discuss specific instances where you’ve gone above and beyond for customers. Share how you’ve ensured a positive shopping experience and how you plan to maintain high standards in a fast-paced environment.
✨Bring Your Energy and Humour
The job description mentions being 'high on energy, low on ego, and with a little bit of humour'. Make sure to let your personality shine through during the interview. A positive attitude and a sense of humour can go a long way in showing that you’re a great fit for the team culture at Rituals.