At a Glance
- Tasks: Motivate your team and create meaningful shopping experiences for customers.
- Company: Join Rituals, a brand known for its supportive and energetic culture.
- Benefits: Enjoy training opportunities, competitive bonuses, employee discounts, and wellbeing initiatives.
- Other info: Bring your unique energy and humour to inspire your team and customers.
- Why this job: Be a key player in a new store opening and grow your leadership skills.
- Qualifications: Experience in retail or hospitality with strong people management skills.
The predicted salary is between 30000 - 35000 £ per year.
As Assistant Store Manager, your focus is on motivating your team and giving each customer a meaningful shopping experience. You’re also second-in-command, ready to fill in for your Store Manager and take charge when necessary. Above all, you’re dedicated to driving your store’s performance by ensuring excellent customer service, effective teamwork and efficient operations every day.
You’ll act as a role model for your team and a true ambassador for Rituals. You’ll support your Store Manager in creating a culture of trust, based on positive and constructive feedback. You’ll help to recruit, hire and retain a diverse and talented store team, coach your team members to help them feel more engaged while achieving their full potential, and serve as your Store Manager’s right hand by helping them with day‑to‑day business activities!
This role is based in an outlet environment, where we’re looking for someone who can deliver operational excellence, particularly in stock and inventory management, while upholding high store standards in a fast‑paced, high‑footfall setting. A strong focus on delivering exceptional customer service is essential.
Position Details
This position is for our brand new store opening in Horsham! Address: Swan Walk Shopping Centre.
Requirements
- Prior relevant experience at Assistant Store Manager level or equivalent within retail or hospitality.
- People management skills (communication, motivation, coaching, connection, and inspiration).
- Experience in sharing knowledge to drive behavioural change and develop others.
- Decision making and problem‑solving skills.
Benefits of working at Rituals
- Training and development opportunities
- Competitive bonus scheme
- Rituals employee discount
- Numerous wellbeing initiatives and EAP
- Company & Team Events
Bring all of you. High on energy, low on ego and with a little bit of humour! You are ‘one of a kind’ because of your ability to encourage others and reach your store’s goals in terms of customer satisfaction and sales. In addition, as Assistant Store Manager you are inspiring and performance orientated.
Join Rituals and be a key part of our supportive shop team, creating unforgettable experiences for every customer. Assist the manager in leading the team, and get the opportunity to grow your skills every day. Share your talents.
Assistant Store Manager - Horsham (32 hours) employer: Rituals UK & Ireland (B Corp)
Rituals is an exceptional employer that prioritises employee growth and wellbeing, offering comprehensive training and development opportunities alongside a competitive bonus scheme. With a vibrant work culture centred on teamwork and customer satisfaction, the new store in Horsham provides a dynamic environment where you can thrive as an Assistant Store Manager, inspiring your team while enjoying numerous company events and a generous employee discount. Join us to make a meaningful impact in a supportive setting that values your unique contributions.
Contact Details:
Rituals UK & Ireland (B Corp) Recruitment Team
